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"Building is amazing perched on the hillside and the staff were lovely."

"Good property to stay at very good location. Staffs are polite and helpful. Only problem I faced while checking out that they could not find my payment which already made during booking the room on hotels.com.There must have some communication gap between hotel and hotel.com causing unnecessary delay in checking out."

"Wonderful, relaxing stay with extra interest in learning about the growing and processing of tea. Delicious food, freshly prepared onsite. Staff friendly and helpful. Room and bed comfortable and clean. Really enjoyed the visit to the tea factory and walk around the estate. Make sure you book the airport transfer - price is reasonable and difficult to find for people who don't know. "

"Great location and about 15 mins walk to the town center. We booked the Heritage rooms which had an old world charm with great views. The service was excellent and the staff extremely hospitable. Overall, a really good stay. "

"Rooms were clean, staffs were amazing and great location."

"Clean rooms but they put those terrible air fresheners in the rooms which were overpowering - had to put it out on the balcony. No heating, had to wear a coat to eat in the restaurant. Had to time the water heater in amongst the power cuts. So overall expensive for what it was."

"Perfect place to stay and have a nice dinner. "

"Incredible views of the lake! Not very clean, there was mold growing on some of the walls and lots of bugs "

"Only a very short stay, but staff helpful, room was clean and well maintained."