Hotel Ramah Hewan Peliharaan di Darmstadt

"Room air conditioning thermostats control was broken, so you either have to switch it off to freeze or leave to boil. Didn’t get any sleep on the first night. Water pressure was too weak to reach the shower head. The pillows were smelly and very old. There was a red spot of blood on the duvet. The hotel is not staffed until 3pm and after 10pm. Apart from Liza, other staff are miserable and make you regret asking a question. Avoid this hotel if you can."

"Definitely not premium. More like cost-cutting central. In the restaurant they have ready meals they re-heat and serve to guests. For cleaning you need to request it, and also the small print is to request by 6am. And even checking in, they pass you the task of completing the registration form on a screen. If it saves some a little cost, they’ll do it here. And who cares about guests - they ask irrelevant personal details on the screen form, too like DOB, which you must complete. The staff are...