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"As VIP member of hotels.com i was notified that we are entitled to NTD 1,400 credit for tour, but this was not informed until i checked out from the hotel and they forced me to take the tour in the afternoon where it’s not suitable with our schedule. Also in the beginning the reception didn’t aware of the voucher, seems like miscommunication between hotels.com and the property. Overall breakfast and dinner was OK, lot’s of varieties and booking + seating period of time very good managed. Kids...

"The bed was good"

"很棒的住宿環境 國家歌劇院 百貨公司 各式餐廳 就在附近 順便又舒適 飯店的下午茶餐點 內容豐富好吃 家裡奶奶很喜歡"

"Good location right on the lake and free bikes to use and the bike path is in front of the hotel. Our room has the lake view with a balcony, great view for sunset and sunrise. The room is spacious with a Japanese style sitting room that can be completely closed. The bathroom has an onsen style hot tub. The breakfast was average. Highly recommended"

"客房非常乾淨，前台服務人員態度親切"

"Many things"

"Staff were attentive and very approachable. The service was excellent. Housekeeping was also helpful and made up our room neatly, every day. The location of the hotel was also good, there are many bus options available from here and really close by to the museum!"

"滿意"