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"The staff at the restaurant were very kind and helpful, and the food was good. The housekeeping team was also amazing and did a great job. However, there was a slight issue at reception, where some staff came across as a bit snobby and did not greet guests with a smile. Overall? It’s a great hotel."

"I first stayed here 20 years ago when this hotel was Le Meridien. I was in Pune with my daughters whilst my husband was out of town so decided to have a trip down memory lane with them. The hotel is as lovely and grand as ever, the rooms are comfortable with the Indian service you expect from a 5 star. Food on room service, main restaurant and the Chinese restaurant was delicious. Helpful concierge and front of house staff if you need assistance with Uber etc. Lobby area is just gorgeous to sit in and the pool terrace perfect to escape the heat. Well equipped gym and recreation centre which the kids loved (includes air hockey, table tennis etc). "

"Breakfast menu was good, clean rooms and very efficient staff. "

"Mostly great. Nice staff and clean and brilliant buffet Only criticism would be that they need to maintain the pool area a lot better and ensure the seating is clean and pest free"

"Breakfast was chaotic in spite of staff’s best efforts since large wedding was going on. Maybe would have been better to separate that group or the non wedding guests to different location "

"Morning Mountain Hike is awesome!"

"We booked an apartment, booking shows good for 4 people. When showed up, one to had no bed. We were informed to use the king bed for 3 people and sofa for 4th person. We were charged 2000Rs per extra 2 beds. We had airport pickup included, which we were charged for as our flights were delayed. We were informed that we are party of 4 with 5 large bags. They send 2 small cars and charged for both. Extra bed and airport pickup charges were dropped upon talking to the manager. It's an hassle, seems like you've to negotiate your way into this property. Overall good property, location and excellent dinning options. Staff can be trained little better. "