Hotel Hilton Hotels di DeLand

"Check-in was very stressful. We arrived around 2:00 p.m. and were told our room wasn’t ready, but that they would call us as soon as it became available. We never received a call. At 7:00 p.m., I finally called the front desk from the pool and was casually told the room was ready. Our room also never received housekeeping service during our stay. When I called the front desk on our last day to ask about it, the only response was, “If you need towels, I’ll send you some now.” This was...