Cari Kastel di Deckers

"Absolutely wonderful resort. We stayed in the Boreas Pass Suite. The room was far more spacious and modern than expected with a huge, private deck that backed to the river (the entire resort is so well kept and manicured). The Snowmelt/Spa area was such a bonus and we had the Steam Sauna, Dry Sauna and Cold plunge all to ourselves, even on the busiest leaf-peeping weekend of the season (Friday, 9/25). They even had suits we could borrow as the Spa, so unexpected. The virtual front office staff...

"We arrived exhausted & ready to sleep only to open the door to a place that hadn’t been cleaned since the previous guests. Sink had dirty dishes, trash was fun, beds unmade, dirty towels on floor, I can keep going but that’s the basics. It was 8pm ish so getting in touch with a real person presented a challenge but finally did. Cleaning crew wasn’t able to come clean that night, which was expected but we couldn’t stay there in that condition, we left and found a hotel, here we are 5 days later...