Resepsionis

Ulasan untuk Econo Lodge Del Rio

2 out of 5
Econo Lodge Del Rio
2000 Veterans Blvd, Del Rio, TX

Ulasan

7,8

Bagus

Penilaian 10 - Sangat Bagus. 21 dari 52 ulasan" "
Penilaian 8 - Bagus. 13 dari 52 ulasan" "
Penilaian 6 - Cukup Baik. 9 dari 52 ulasan" "
Penilaian 4 - Buruk. 5 dari 52 ulasan" "
Penilaian 2 - Sangat Buruk. 4 dari 52 ulasan" "

7,6/10

Kebersihan

8,8/10

Staf & layanan

7,8/10

Fasilitas

7,2/10

Kondisi & fasilitas properti

8,0/10

Ramah lingkungan

Ulasan

6/10 Cukup Baik

SYLVAIN

Disukai: Staf & layanan
Tidak Disukai: Kebersihan

10/10 Sangat Bagus

Rosie

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Staff is very friendly and the motel is at walking distance to the mall and many restaurants.
Menginap 2 malam pada bulan Mei 2024

8/10 Bagus

Isaias

Menginap 1 malam pada bulan April 2024

10/10 Sangat Bagus

Mark

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan April 2024

2/10 Sangat Buruk

rob

Expedia screwed Me and I’m going to leave a terrible review unless I’m reimbursed
Menginap 1 malam pada bulan April 2024

10/10 Sangat Bagus

Xochitl

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Everything was great 👍
Tanggapan dari GM pada tanggal 15 Mar 2024
Thank you very much for your feedback. I am glad you enjoyed your stay. We appreciate you staying with us and providing your feedback.

10/10 Sangat Bagus

Sergio

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
👍
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari GM pada tanggal 15 Mar 2024
Thank you for your feedback. I am glad you enjoyed your stay. we look forward to seeing you again.

4/10 Buruk

Artemiza

Tidak Disukai: Kebersihan
Old and dirty
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Manager pada tanggal 13 Feb 2024
Thank you for sharing your feedback with us. We truly value your input and apologize for any inconvenience you experienced during your recent stay.At Ecolodge, we are committed to providing our guests with exceptional experiences, and we regret that we fell short of your expectations on this occasion. We understand your concerns regarding the condition of our facilities, and we want to assure you that we are actively addressing them.Please know that we are currently undergoing extensive renovations throughout the property to enhance our guests' comfort and satisfaction. These renovations include updates to our rooms, common areas, and amenities to ensure that they meet the highest standards of cleanliness, comfort, and modernity.While we recognize that your experience may not have been reflective of the level of quality we strive to provide, we hope that you will consider returning to experience the improvements firsthand. Your feedback is invaluable to us as we work to continually improve our offerings and provide memorable stays for all of our guests.Once again, we apologize for any inconvenience you experienced and thank you for your understanding and patience during this transitional period. We look forward to the opportunity to welcome you back and exceed your expectations in the future.

4/10 Buruk

Grace

Tidak Disukai: Kebersihan, kondisi & fasilitas properti
The first room assigned to me was filthy, smells of accumulated dirt and moisture, towels were dirty, hair was found in the bathtub and ice bucket, dest chair had a film of dust , edges throughout the room had a layer of accumulated dust, chair and carpet had major stains to which i would not even allow my dog sit on if she had gone. second room was better however it was furniture was dusty, carpet and rug has stains, walls were half way painted some parts were patched up with stucco not painted , the smell was not as bad however i had to spray everything down with lysol to cut some of the stench out
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Manager pada tanggal 13 Feb 2024
Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience you experienced during your recent stay. Your comfort and satisfaction are of the utmost importance to us, and we regret that we fell short of your expectations.Please be assured that we have taken your comments seriously and have addressed the issues you mentioned with our housekeeping and maintenance teams. We are committed to ensuring that all of our rooms are clean, well-maintained, and free of any unpleasant odors. Your feedback serves as a valuable tool for us to improve our services and facilities, and we appreciate your honesty in bringing these matters to our attention.We are glad to hear that your second room was an improvement, although we understand that it still did not meet your expectations. Rest assured, we will continue to work diligently to ensure that all of our rooms meet the high standards of cleanliness and comfort that our guests expect and deserve.Once again, we apologize for any inconvenience you experienced during your stay. We hope to have the opportunity to welcome you back in the future and provide you with a much-improved experience.

8/10 Bagus

Juan

Traveler bisnis, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
...
Menginap 1 malam pada bulan Januari 2024

8/10 Bagus

VICTOR EDUARDO

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan Januari 2024

10/10 Sangat Bagus

Leticia

Menginap 1 malam pada bulan Januari 2024

8/10 Bagus

Caty

Menginap 1 malam pada bulan Desember 2023

10/10 Sangat Bagus

Luis López

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari GM pada tanggal 21 Des 2023
We appreciate your business and look forward to serving you again. Thank you.

6/10 Cukup Baik

Linda

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Security lock on door did not work. Restroom door wouldn't close, coffee maker had mold
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari GM pada tanggal 21 Des 2023
Thank you for your feedback. I apologize for the inconvenience you had during your stay. We have 24-hour staff to help our guests. Please notify the staff of any concerns you may have during your stay at any hotel so we can help resolve the issue and provide a comfortable and peaceful stay. Our guest rooms have deadbolts and hasp style security latch for security. We will inspect all our guest rooms to make sure everything is in order. We appreciate you staying with us and hope to see you again.Thank you

4/10 Buruk

Artemiza

Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
The property is old, smelly and not welcoming. We got up at 4am and there was a huge cockroach on the wall. We told the front desk and they were not surprised, just said “sorry” The “only” thing I liked was that it has 3 quern beds but will not stay there again. Not recommended
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari GM pada tanggal 21 Des 2023
Thank you for your feedback. We apologize for the inconvenience you had during your stay. We perform scheduled pest control services throughout the year. Being an exterior corridor property is not in our favor. Every property has such issues as this area is known for such insects especially in summertime. After speaking to the professionals there is no permanent solution as these insects come out from the sink and tub drains. Pesticides available in the market on work on contact which makes it very difficult to eradicate such issues completely. We hope that you will reconsider and give us another chance. Thank you

10/10 Sangat Bagus

Brenda

Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Very friendly!
The Gentleman that checked us in was very nice and friendly!
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari GM pada tanggal 21 Des 2023
Thank you very much for your feedback. We are glad to hear that you enjoyed your stay with us. We try our best to provide the best service possible. We are happy to hear your praise about our staff members. Thank you

10/10 Sangat Bagus

Dora

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari GM pada tanggal 21 Des 2023
Thank you for your feedback. We appreciate your business and look forward to serving you again.Thank you.

10/10 Sangat Bagus

Thuy

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
It's worth the price.
Menginap 1 malam pada bulan November 2023
Tanggapan dari GM pada tanggal 21 Des 2023
Thank you for staying with us. We are happy to hear we met your expectations. We look forward to seeing you again in the near future.Thank you

10/10 Sangat Bagus

Joshua

Menginap 1 malam pada bulan November 2023
Tanggapan dari GM pada tanggal 21 Des 2023
Thank you for staying with us and providing your positive feedback. We look forward to seeing you again.Thank you.

2/10 Sangat Buruk

Jorge

Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Tenia cucarachas en el cuarto y olia muy feo la habitación
Menginap 1 malam pada bulan November 2023
Tanggapan dari GM pada tanggal 21 Des 2023
Gracias por tus comentarios. Pedimos disculpas por las molestias. Nuestras habitaciones son inspeccionadas diariamente. Utilizamos servicios profesionales de control de plagas para erradicar estos problemas, ya que muchas otras propiedades hacen lo mismo. Dado que estos insectos salen de los desagües de la bañera y del fregadero es muy difícil tratarlos si no los vemos.Gracias

10/10 Sangat Bagus

Esequiel

Disukai: Kebersihan
All
Menginap 2 malam pada bulan Oktober 2023
Tanggapan dari GM pada tanggal 21 Des 2023
Thank you for your feedback. We appreciate your business and look forward to seeing you again.

8/10 Bagus

Fernando

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari GM pada tanggal 21 Des 2023
Thank you for your feedback. We appreciate your business and look forward to seeing you again.

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great value for the $ highly reccomend.
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari GM pada tanggal 21 Des 2023
Thank you for your feedback. We appreciate your business and look forward to seeing you again.

2/10 Sangat Buruk

Amado

Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari GM pada tanggal 21 Des 2023
Thank you for your feedback. Since no written feedback was provided, we are unable to remedy your concerns. We appreciate your business.Thank you.

6/10 Cukup Baik

Wout

Bepergian bersama keluarga
Disukai: Staf & layanan
Ok, maar wat afgeleefd. Heeft dringend een opfrisbeurt nodig
Tanggapan dari GM pada tanggal 21 Des 2023
We appreciate your feedback.Thank you.

6/10 Cukup Baik

Daniela

Bepergian bersama keluarga
Disukai: Staf & layanan
Tidak Disukai: Kondisi & fasilitas properti, kenyamanan kamar
You get what you pay for
You get what you paid for unfortunately. Pool was not in service and was disappointed. Hotel is definitely outdated and needs renovations. Mattresses were gross and have not been replace in a long time. If I could provide advice don’t stay here and invest in comfort somewhere else.
Menginap 2 malam pada bulan Juli 2023

10/10 Sangat Bagus

MARSHA, HONDO

Menginap 1 malam pada bulan Juli 2023
Tanggapan dari GM pada tanggal 21 Des 2023
Thank you for your feedback. We appreciate your business and look forward to seeing you again.

6/10 Cukup Baik

Jonathan

Disukai: Kenyamanan kamar
Adequate, but I’ll look elsewhere next time.
The room was okay. It was a good size and clean, but clearly dated, with repair issues needed (peeling paint, broken handle on dresser, missing toilet roll holder). The advertised breakfast was minimal, with no protein options. Housekeeping service was sporadic, with no service to my room the last two days of my stay.
Menginap 6 malam pada bulan Juli 2023

6/10 Cukup Baik

Leonel

Menginap 3 malam pada bulan Juni 2023

6/10 Cukup Baik

Norma

Bepergian bersama keluarga
Tidak Disukai: Staf & layanan
Outdated hotel
Hotel rooms are large but, need an upgrade very old looking. Location is good. Did not like that the pool was closed, that was main reason we chose the hotel. The free breakfast is a joke, but, oh well can’t ask fir more.
Menginap 2 malam pada bulan Juni 2023

4/10 Buruk

CARMEN

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
I didn't like the empty pool..
Menginap 1 malam pada bulan Juni 2023

8/10 Bagus

Maria

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
N/a
Menginap 2 malam pada bulan Juni 2023

8/10 Bagus

Diana

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Juni 2023

4/10 Buruk

Rodolfo

Bepergian dalam rombongan
Disukai: Staf & layanan, kenyamanan kamar
Tidak Disukai: Kondisi & fasilitas properti
Menginap 1 malam pada bulan Juni 2023

10/10 Sangat Bagus

Jean

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Accueil très sympathique
Menginap 1 malam pada bulan Juni 2023

2/10 Sangat Buruk

Rose

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Avoid if possible
Our room smelled like cat pee. Everything was run down and broken. I wld of left but it was graduation weekend and no other hotels were available.
Menginap 1 malam pada bulan Mei 2023

10/10 Sangat Bagus

David

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Unfortunately the pool was empty, unless.you just wanted a paddle, but that wasn't a problem for us. Friendly staff and the room is great.
Menginap 1 malam pada bulan Mei 2023

8/10 Bagus

David, Salem

Menginap 1 malam pada bulan Mei 2023

10/10 Sangat Bagus

Gracie

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The staff was very nice , the room was clean and neat . Great affordable rate and and conveniently located .
Menginap 1 malam pada bulan April 2023

10/10 Sangat Bagus

Bruce K

Menginap 1 malam pada bulan April 2023

8/10 Bagus

JESUS ANTONIO

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Buen lugar pero creo que lo estan descuidando mucho
Menginap 1 malam pada bulan April 2023

8/10 Bagus

Laura

Menginap 1 malam pada bulan April 2023

8/10 Bagus

Jesus

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan April 2023

10/10 Sangat Bagus

Octavio, Pocatello

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Un lugar muy tranquilo y limpio.
Menginap 1 malam pada bulan April 2023

6/10 Cukup Baik

Marcelo

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kenyamanan kamar
I booked this hotel to also enjoy the pool with my kids but nothing says the pool is temporary closed. Shower head did not work properly. Breakfast was not the best. You had to serve yourself out of a gallon jug which everyone used
Menginap 1 malam pada bulan Maret 2023

8/10 Bagus

Arnoldo

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Nice and Quiet at a very reasonable price.
Spacy and clean rooms, could use a bigger TV but overall satisfied.
Menginap 3 malam pada bulan Maret 2023

8/10 Bagus

Ana

Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Great stay for what it was
Menginap 2 malam pada bulan Februari 2023
Tanggapan dari GM pada tanggal 28 Feb 2023
Thank yo so much for sharing your experience. We appreciate you staying with us and look forward to seeing your again.

6/10 Cukup Baik

Julianne

Disukai: Staf & layanan
Tidak Disukai: Fasilitas
Menginap 1 malam pada bulan November 2022