Kedai kopi

Ulasan untuk Hotel The Royal Plaza

4 out of 5
Hotel The Royal Plaza
19, Ashoka Road, Connaught Place, New Delhi, Delhi N.C.R

Ulasan

6,4
Penilaian 10 - Sangat Bagus. 149 dari 914 ulasan" "
Penilaian 8 - Bagus. 272 dari 914 ulasan" "
Penilaian 6 - Cukup Baik. 210 dari 914 ulasan" "
Penilaian 4 - Buruk. 142 dari 914 ulasan" "
Penilaian 2 - Sangat Buruk. 141 dari 914 ulasan" "

6,8/10

Kebersihan

6,6/10

Staf & layanan

6,4/10

Fasilitas

6,4/10

Kondisi & fasilitas properti

6,2/10

Ramah lingkungan

Ulasan

8/10 Bagus

Imam Haryadi Sadat, Jakarta

Disukai: Kebersihan, kenyamanan kamar
Good Hotel.
Unique hotel near shopping center. However, glass and plates is not clean as they should be. We have to wait a while for the hot water to runs.

10/10 Sangat Bagus

Sudha

Menginap 1 malam pada bulan April 2024
Tanggapan dari Samol Manerker, Front Office Manager pada tanggal 16 Mei 2024
Dear Guest,Thank you for taking the time to share your comments with us, We would like to express our gratitude to you for your patronage. It is always encouraging for us to learn that our guests are satisfied with our services as this is what every one of us strives for everyday. We look forward to welcoming you back on your next visit to Delhi.Warm regards,Samol ManerkerFront Office Manager

6/10 Cukup Baik

Chiara

Bepergian bersama keluarga
L’hotel è carino ma un po’ datato,nel giardino manca l’erba in diversi punti,quando si fa la doccia l’acqua esce dalle guarnizioni e bagna il pavimento,la colazione è nella media (ci sono per lo più prodotti indiani),la zona è tranquilla e di fianco si trova l’hotel Shangri La dove ci sono un paio di ristoranti validi.
Menginap 2 malam pada bulan April 2024
Tanggapan dari Samol Manerker, Front Office Manager pada tanggal 21 Apr 2024
Dear Guest,Thank you for your valuable feedback. It is very unfortunate that the hotel services did not reflect the quality you expected from us and I am really concerned that we did not live up to your expectation. You are our valued guest and your feedback is important to us and we are grateful for your support and would like to thank you, once again, for taking the time to bring this matter to my attention. It is our constant endeavor to provide a consistently high quality of service to all our guests and I assure you that all possible corrective measures will be taken in order to serve you better. We always pride on our services and regret any lapse on our part. Hoping to get an opportunity to welcome you back on your next visit to Delhi.Warm regards,

8/10 Bagus

Chiara

Bepergian bersama keluarga
Hotel bello situato in una zona tranquilla vicina a Connaught place,la pulizia della camera lasciava un po’ a desiderare e il ristorante non ci è piaciuto,il buffet della colazione è abbastanza fornito.
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Samol Manerker, Front Office Manager pada tanggal 21 Apr 2024
Dear Guest,We do appreciate your taking time out to write about your stay experience with us. While my team and I are constantly striving to ensure all our guests get the best hospitality and service, I am extremely sorry to know that we fell far short of your expectations during your stay. We have noted your detailed feedback and assure you that the corrective action is being taken with the concerned departments. Your feedback is extremely important to us and I do hope you will give us a chance to restore your faith.We look forward to welcoming you back.Warm regards,

8/10 Bagus

Tim

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Good hotel only a short taxi ride from all the sights. Staff helpful and friendly
Menginap 3 malam pada bulan Februari 2024
Tanggapan dari Samol Manerker, Front Office Manager pada tanggal 21 Apr 2024
Dear Guest,It gives me great pleasure to learn of your wonderful stay experience and I sincerely thank you for taking out your valuable time to share this beautiful feedback.We have a beautiful hotel which is surely incomplete without this wonderful team of mine that not only goes that extra mile but goes to any extent to ensure and churn-out happier customers every-time.We hope you will return soon and give us more opportunities to welcome you back.Warm regards,Samol ManerkerFront Office Manager

2/10 Sangat Buruk

Manjit

Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
This was an absolutely shoddy hotel. The lobbynis lovely but do not let this deceive you. The rooms were disgusting and unclean. We were moved to another room but this was exactly the same absolutely disgusting. We complained to the staff and manager and they did nothing. Do not stay here.
Tanggapan dari Samol Manerker, Front Office Manager pada tanggal 21 Apr 2024
Dear Guest, We do appreciate your taking time out to write about your stay experience with us.While my team and I are constantly striving to ensure all our guests get the best hospitality and service, I am extremely sorry to know that we fell short of your expectations during your stay.We have noted your detailed feedback and will take it up with the concerned departments. Your feedback will help us to rectify these issues going forward.Your feedback is extremely important to us and I do hope you will give us a chance to restore your faith. Do write in to me at fom@hoteltheroyalplaza.com should you be planning your next visit to Delhi and I shall personally ensure to carve out a memorable experience for you.Warm regards,Samol ManerkerFront Office Manager

4/10 Buruk

Gursharan

Traveler bisnis, Bepergian bersama keluarga dan anak
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
We booked deluxe premium room ...but room was so conjusted nd room is so suffocated
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Samol Manerker, Front Office Manager pada tanggal 21 Apr 2024
Dear Guest, We do appreciate your taking time out to write about your stay experience with us.While my team and I are constantly striving to ensure all our guests get the best hospitality and service, I am extremely sorry to know that we fell short of your expectations during your stay. Our room sizes are mentioned on all online portals for the reference of our Guests. We are sorry if you felt the rooms were too small.We look forward to welcoming you back.Warm regards,Samol ManerkerFront Office Manager

10/10 Sangat Bagus

vinay, Frisco

Bepergian bersama keluarga
Disukai: Staf & layanan, fasilitas
The excellent location of the property compensates for the relatively smaller room sizes. Buffet breakfast and dinner was excellent with a lot of choices and good quality of food. The hotel lobby and other areas are tastefully decorated with Italian marble, statues and ceiling paintings. The hotel is very popular - it was full. Need to improve washroom cleanliness to make it equivalent to global standards. The hotel's system did not pick up that we had paid for the dinner buffets via our Expedia reservation; however, after discussing and the hotel manager checking, it was OK. Please increase size of your storage room for guest luggage.
Menginap 5 malam pada bulan Maret 2024
Tanggapan dari Samol Manerker, Front Office Manager pada tanggal 21 Apr 2024
Dear Guest,At the outset I would like to begin by thanking you for choosing Hotel The Royal Plaza for your stay in Delhi and for giving us an opportunity to serve you. We appreciate you taking out your valuable time to share these most generous words of appreciation.There is no better feeling than getting to know that we have created another happy customer with an experience to cherish. Thank you for recommending us to fellow travellers.We look forward to your next visit and the joy of serving you again. Do write in to me (smanerker@thelalit.com) should you be planning your next visit it would be a pleasure to meet you in person.Warm regards,Samol ManerkerFront Office Manager

8/10 Bagus

Niraj

Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Samol Manerker pada tanggal 21 Apr 2024
Dear Guest,We appreciate your time to review us. We are very happy to read your rating. We would, however, like to receive details of your experience so that we may share the same with our Team.Please feel free to email me on fom@hoteltheroyalplaza.com.Warm regards,Samol ManerkerFront Office Manager

4/10 Buruk

Saumitra

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
If you want access to all of Delhi’s key landmarks and don’t want to pay over the top - this is a good hotel. Sadly this is where I run out of nice things to say. The rooms are dated and dirty (there was mold in the Junior Suite that we had booked), breakfast is okay but seating is terrible and if you are in a large group I’d recommend going down early. The food for room service is overpriced and not enough value for money. I’d give this a miss.
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Samol Manerker, Front Office Manager pada tanggal 21 Apr 2024
Dear Guest, We do appreciate your taking time out to write about your stay experience with us.While my team and I are constantly striving to ensure all our guests get the best hospitality and service, I am extremely sorry to know that we fell short of your expectations during your stay.We have noted your detailed feedback and will take it up with the concerned department. Your feedback will help us to rectify these issues going forward.Your feedback is extremely important to us and I do hope you will give us a chance to restore your faith.We look forward to welcoming you back.Warm regards,Samol ManerkerFront Office Manager

10/10 Sangat Bagus

John

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
A stunning hotel in Delhi. An amazing entrance lobby, lovely gardens with outside dining area & pool. A very comfortable room & a great view from our 10th floor room. Friendly & helpful staff. We even got a packed breakfast to go as we were checking out for an early flight.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Samol Manerker, Front Office Manager pada tanggal 21 Apr 2024
Dear Guest, It was a pleasure to have you stay at Hotel The Royal Plaza, Delhi during your recent visit to New Delhi and we appreciate your time to review us. We are very happy to read your review.It is our endeavour that every guest who leaves the hotel, is delighted with their stay and food experience. Your feedback is a reward for the team who is always striving for perfection. Thank you for your generous praise.The team and I, look forward to welcoming you back.Warm regards,Samol ManerkerFront Office Manager

8/10 Bagus

Satish

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Good place to stay. Helpful staff. Close to most places to visit. Only issue was the room shower floor was sloped a lot and it felt unsafe to stand and shower. We had to be extra careful in the shower.
Menginap 7 malam pada bulan Februari 2024
Tanggapan dari Samol Manerker, Front Office Manager pada tanggal 21 Apr 2024
Dear Guest, It was a pleasure to have you stay at Hotel The Royal Plaza, Delhi during your recent visit to New Delhi and we appreciate your time to review us. We are very happy to read your review.Also, it is our endeavour that every guest who leaves the hotel, is delighted with their stay and food experience. Your feedback is a reward for the team who is always striving for perfection. The team and I, look forward to welcoming you back.Warm regards,Samol ManerkerFront Office Manager

8/10 Bagus

EIJI

Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
ロビーは美術館を思わせるような大理石の彫刻や絵画が飾ってありとても豪華でした。部屋も綺麗で快適で朝食ビュッフェも種類が豊富で楽しめました。 ただ宿泊客が多い割にスタッフが少ないのか、チェックイン・アウトの際は長時間待たされた挙句、不愛想な対応をされたのが少し残念でしたが、メトロ駅まで徒歩で移動できて便利だったので宿泊してよかったです。
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Samol Manerker, Front Office Manager pada tanggal 21 Apr 2024
Dear Guest, Thank you for staying at Hotel The Royal Plaza, Delhi and for sharing your review.We are delighted to receive your review and to note that you enjoyed the rooms, the food and the facilities.We hope you will return soon and give us more opportunities to welcome you back.Warm regards,Samol ManerkerFront Office Manager

10/10 Sangat Bagus

vinay, Frisco

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I needed medicine and a staff member went to a pharmacy and brought it - touched my heart. The property is tastefully decorated in the Italian style. Breakfast was slways excellent. Location of the hotel is central. Rooms are a little on the small side, but other factorsmore than make upfor it. Great value for money.
Menginap 8 malam pada bulan Februari 2024
Tanggapan dari Samol Manerker, Front Office Manager pada tanggal 21 Apr 2024
Dear Guest,Thank you for choosing to stay at Hotel The Royal Plaza, Delhi. We very much appreciate your time to post feedback of your stay.The team and I are pleased to read that you had an enjoyable stay and that you were impressed by the ambience, hospitality and the food of the hotel. Your feedback will encourage and motivate us to scale greater heights towards excellence.We hope to have you return soon and look forward to welcoming you back.Warm regards,Samol ManerkerFront Office Manager

2/10 Sangat Buruk

Margot

Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Samol Manerker, Front Office Manager pada tanggal 21 Apr 2024
Dear Guest,We appreciate your time to review us. We would, however, like to receive details of your experience so that we may share the same with our Team.Please feel free to email me on fom@hoteltheroyalplaza.com.Warm regards,Samol ManerkerFront Office Manager

2/10 Sangat Buruk

Kiyoshi

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Samol Manerker, Front Office Manager pada tanggal 21 Apr 2024
Dear Guest,We appreciate your time to review us. We would, however, like to receive details of your experience so that we may share the same with our Team.Please feel free to email me on fom@hoteltheroyalplaza.com.Warm regards,Samol ManerkerFront Office Manager

6/10 Cukup Baik

Ashvini

Disukai: Kebersihan, kondisi & fasilitas properti
Menginap 6 malam pada bulan Februari 2024
Tanggapan dari Samol Manerker, Front Office Manager pada tanggal 21 Apr 2024
Dear Guest,We appreciate your time to review us. We would, however, like to receive details of your experience so that we may share the same with our Team.Please feel free to email me on fom@hoteltheroyalplaza.com.Warm regards,Samol ManerkerFront Office Manager

6/10 Cukup Baik

Traveler terverifikasi

Tidak Disukai: Staf & layanan
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Samol Manerker, Front Office Manager pada tanggal 21 Apr 2024
Dear Guest,We appreciate your time to review us. We would, however, like to receive details of your experience so that we may share the same with our Team.Please feel free to email me on fom@hoteltheroyalplaza.com.Warm regards,Samol ManerkerFront Office Manager

4/10 Buruk

Kiyoshi

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Deteriorated service
Gorgeous decorations in pictures but actually dirty. Toilet, floor, table… are dirty. House keeping does nothing except making the bed. Shower gel ran out and it took 2 hours for them to prepare shower gel. Reception doesn’t support, they hang up phone when I complain twice about the same issue
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Samol Manerker, Front Office Manager pada tanggal 21 Apr 2024
Dear Guest, This feedback has been discussed internally and it is very distressing for me personally to learn about your experience. Please be assured that poor guest experience such as above is not the norm at The Royal Plaza, Delhi. As a hotel we are committed to providing comprehensive support to business travelers and other guests during their stay with us. I am personally dismayed to know of the incidents which affected your pleasant stay. I will certainly take this up with my team with necessary corrective measures. We will do our best to delight you, should you give us the opportunity in future.Warm regards,Samol ManerkerFront Office Manager

4/10 Buruk

Raul

Tidak Disukai: Staf & layanan, kondisi & fasilitas properti
No coat hangers in the closet, no heating in winter season
Menginap 4 malam pada bulan Februari 2024
Tanggapan dari Samol Manerker, Front Office Manager pada tanggal 11 Feb 2024
Dear Guest, This feedback has been discussed internally and it is very distressing for me personally to learn about your experience. Please be assured that poor guest experience such as above is not the norm at The Royal Plaza, Delhi. As a hotel we are committed to providing comprehensive support to business travelers and other guests during their stay with us. I am personally dismayed to know of the incidents which affected your pleasant stay. I will certainly take this up with my team with necessary corrective measures. We will do our best to delight you, should you give us the opportunity in future.Warm regards,

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, kenyamanan kamar
Menginap 6 malam pada bulan Januari 2024
Tanggapan dari Samol Manerker, Front Office Manager pada tanggal 11 Feb 2024
Dear Guest, Thank you for your comments. We are delighted that you enjoyed the food and services. As a hotel we are committed to providing comprehensive support to business travelers and other guests during their stay with us. Looking forward to welcoming you again.Warm regards,

2/10 Sangat Buruk

Amal

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Tanggapan dari Samol Manerker, Front Office Manager pada tanggal 11 Feb 2024
Dear Guest, Your feedback has been discussed internally and it is very distressing for me personally to see the rating you have given us. We would request you for details of your experience so that the Team can focus on the areas highlighted. Please be assured that poor guest experience is not the norm at The Royal Plaza, Delhi. As a hotel we are committed to providing comprehensive support to business travelers and other guests during their stay with us. We will do our best to delight you, should you give us the opportunity in future.Warm regards,

10/10 Sangat Bagus

Govindarajan

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Menginap 2 malam pada bulan Januari 2024
Tanggapan dari Samol Manerker, Front Office Manager pada tanggal 11 Feb 2024
Dear Guest, Thank you for your comments. We are delighted that you enjoyed the food and services. As a hotel we are committed to providing comprehensive support to business travelers and other guests during their stay with us.Looking forward to welcoming you again.Warm regards,

10/10 Sangat Bagus

crister

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Bra.
Mycket bra hotell samt läge: nära till t-bana; tuctuc (finns överallt). Bra frukost. Servicen är naturligtvis god, som i Indien överlag.
Menginap 4 malam pada bulan Januari 2024
Tanggapan dari Samol Manerker, Front Office Manager pada tanggal 11 Feb 2024
Dear GuestIt was certainly a pleasure for us to be at your service. We value your patronage and look forward to welcoming you back to The Royal Plaza, Delhi.Warm regards,

10/10 Sangat Bagus

MOHAN

Traveler bisnis
Ambience and high rise as well as center location.
Menginap 2 malam pada bulan Januari 2024
Tanggapan dari Samol Manerker, Front Office Manager pada tanggal 13 Jan 2024
Dear Guest, Thank you for your comments. We are delighted that you enjoyed the food and services. As a hotel we are committed to providing comprehensive support to business travelers and other guests during their stay with us. Looking forward to welcoming you again.

10/10 Sangat Bagus

Justin, Cary

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The hotel property is dazzling, the restaurant is pretty good but the rooms and carpets could use an update. Overall it's a decent hotel with an exquisite lobby atmosphere.
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Samol Manerker, Front Office Manager pada tanggal 11 Feb 2024
Dear Guest,Thank you for taking the time to share your comments with us, We would like to express our gratitude to you for your patronage. It is always encouraging for us to learn that our guests are satisfied with our services as this is what every one of us strives for everyday. We look forward to welcoming you back on your next visit to Delhi.Warm regards,

10/10 Sangat Bagus

NARESHKUMAR, Vaughan

Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Samol Manerker, Front Office Manager pada tanggal 13 Jan 2024
Dear Guest,Your kind comments are greatly appreciated. Guest satisfaction is amongst our highest priorities and it is always gratifying to receive such praise. Thank you for recommending us and I look forward to having an opportunity to serve you again and welcoming you back!

10/10 Sangat Bagus

Natasha

Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Samol Manerker, Front Office Manager pada tanggal 13 Jan 2024
Dear GuestYour kind comments are greatly appreciated. Guest satisfaction is amongst our highest priorities and it is always gratifying to receive such praise. Thank you for recommending us and I Look forward to having an opportunity to serve you again and welcoming you back!

8/10 Bagus

SENA

Traveler bisnis
Tidak Disukai: Fasilitas
Safe area. Recommend for female solo travelers. It has a very nice view with large window. But, it needs to be renovated.
Tanggapan dari Samol Manerker, Front Office Manager pada tanggal 11 Feb 2024
Dear GuestYour kind comments are greatly appreciated. Guest satisfaction is amongst our highest priorities and it is always gratifying to receive such praise. Thank you for recommending us and we look forward to having an opportunity to serve you again and welcoming you back!Warm regards,

10/10 Sangat Bagus

Varsha

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan
Location was amazing and the staff were great too
Menginap 3 malam pada bulan Desember 2023
Tanggapan dari Samol Manerker, Front Office Manager pada tanggal 13 Jan 2024
Dear Guest,Your kind comments are greatly appreciated. Guest satisfaction is amongst our highest priorities and it is always gratifying to receive such praise. Thank you for recommending us and I look forward to having an opportunity to serve you again and welcoming you back!

8/10 Bagus

Sharon

Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Samol Manerker, Front Office Manager pada tanggal 11 Feb 2024
Dear GuestYour kind comments are greatly appreciated. Guest satisfaction is amongst our highest priorities and it is always gratifying to receive such feedback. Thank you for recommending us.Looking forward to having an opportunity to serve you again and welcoming you back!Warm regards,

10/10 Sangat Bagus

Jan

Menginap 1 malam pada bulan November 2023
Tanggapan dari Samol Manerker, Front Office Manager pada tanggal 13 Jan 2024
Dear Guest,Your kind comments are greatly appreciated. Guest satisfaction is amongst our highest priorities and it is always gratifying to receive such praise. Thank you for recommending us and I look forward to having an opportunity to serve you again and welcoming you back!

2/10 Sangat Buruk

Samandeep

Menginap 1 malam pada bulan November 2023
Tanggapan dari Samol Manerker, Front Office Manager pada tanggal 11 Feb 2024
Dear Guest,Thank you for valuable feedback. It is very unfortunate that the hotel services during this stay of yours did not reflect the quality you expected from us. As valued Guest your comfort and experience is our primary concern. I would also request you to send me some more details on your experience which would help us to look into our areas of concern and give us an opportunity to improve. We always pride on our services and regret any lapse on our part.Hoping to get an opportunity to welcoming you back on your next visit to DelhiWarm regards,

4/10 Buruk

Anthony

Traveler bisnis
Disukai: Fasilitas
Tidak Disukai: Staf & layanan, kondisi & fasilitas properti
Many things are broken. The room size is a bit disappointing and not what the photos suggest. Service is wrapped in systems and is inflexible to particular individual client needs. I waited 30 minutes to get a card to my room... not great after a late night flight. The breakfast bistro was often out of cups or cutlery or the coffee machine was broken, and requests took a long time to address. Many things were broken in my room, like power switches. They try, but fall below expectations. Very disappointing 😞
Menginap 7 malam pada bulan November 2023

10/10 Sangat Bagus

Celene

Menginap 4 malam pada bulan November 2023
Tanggapan dari Samol Manerker, Front Office Manager pada tanggal 11 Feb 2024
Dear GuestYour kind comments are greatly appreciated. Guest satisfaction is amongst our highest priorities and it is always gratifying to receive such feedback. Thank you for recommending us and we look forward to having an opportunity to serve you again and welcoming you back!Warm regards,

2/10 Sangat Buruk

Carmela

Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Da scappare ..assolutamente sporco nelle camere
Menginap 1 malam pada bulan November 2023

10/10 Sangat Bagus

Jose

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan November 2023
Tanggapan dari Samol Manerker, Front Office Manager pada tanggal 13 Jan 2024
Dear Guest,Your kind comments are greatly appreciated. Guest satisfaction is amongst our highest priorities and it is always gratifying to receive such praise. Thank you for recommending us and I look forward to having an opportunity to serve you again and welcoming you back!

2/10 Sangat Buruk

Traveler terverifikasi

Traveler bisnis
Tidak Disukai: Kebersihan, staf & layanan
Menginap 2 malam pada bulan November 2023

4/10 Buruk

Benjamin

Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
This may have been a 4-star property when it was built; however, it hasn't been maintained in decades. Furniture was falling apart, the bathroom was disgusting, toiled were stained / soiled, and complimentary breakfast was pretty bad. Pay a little extra and stay at a true 4-star property.
Menginap 4 malam pada bulan November 2023

2/10 Sangat Buruk

Ruchika

Disukai: Kebersihan
Tidak Disukai: Staf & layanan, kondisi & fasilitas properti
Goods- Convenient location Security is good Good buffet Bads- Some of their staff members are highly unprofessional. Their behaviour is dependent on the elitism of the customer. There is no concept of queue on the reception desk. Receptionist can entertain other customers without resolving one customer’s issues.
Menginap 2 malam pada bulan November 2023

8/10 Bagus

Nigel

Menginap 3 malam pada bulan Oktober 2023

8/10 Bagus

Vijaya

Worth for many
Menginap 5 malam pada bulan Oktober 2023

8/10 Bagus

Cameron

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Eclectic hotel with fantastic service
Eclectic hotel with fantastic service
Menginap 2 malam pada bulan Oktober 2023

8/10 Bagus

subhash

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I recently stayed at Royal Plaza for 3 nights from October 22-25th. I checked in at midnight and found room was not done properly. I was very disappointed and went off to sleep as I had travelled all day. Next day I spoke to Shubhi manager on duty about my dissatisfaction. She quickly called house keeping manager Sachin and moved me into Maharaja suite. They both were so professional and took care of me in minutes. My bags were shifted into suite. They checked on my stay till I left for flight to USA. I thanked them for making my stay so comfortable. I loved the Roman Garden with so many beautiful statues. I would recommend to anyone who is planning on staying in Delhi CP area.
Menginap 3 malam pada bulan Oktober 2023

10/10 Sangat Bagus

Cameron

Menginap 2 malam pada bulan Oktober 2023

10/10 Sangat Bagus

Pradeep

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 3 malam pada bulan Oktober 2023

8/10 Bagus

Traveler terverifikasi

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 4 malam pada bulan Oktober 2023

2/10 Sangat Buruk

Traveler terverifikasi

Traveler bisnis
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Bad - not worth it
Bathroom very bad, tap broken, no soap, only 1 towel for 2days
Menginap 2 malam pada bulan Oktober 2023

6/10 Cukup Baik

Bakhshish

Bepergian bersama teman
Shower no good.
Menginap 2 malam pada bulan Oktober 2023

8/10 Bagus

Kornelia

Bepergian dalam rombongan, Bepergian bersama keluarga
The service of the hotel was good. However we have booked room including breakfast which then was charged.
Menginap 3 malam pada bulan Oktober 2023