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Ulasan untuk Hotel Iconic Suites

3 out of 5
Hotel Iconic Suites
A-97,Road no-4, Street No-7, Nr IGI Airport, Mahipalpur, New Delhi, Delhi

Ulasan

4,6
Penilaian 10 - Sangat Bagus. 0 dari 9 ulasan" "
Penilaian 8 - Bagus. 2 dari 9 ulasan" "
Penilaian 6 - Cukup Baik. 1 dari 9 ulasan" "
Penilaian 4 - Buruk. 3 dari 9 ulasan" "
Penilaian 2 - Sangat Buruk. 3 dari 9 ulasan" "

3,8/10

Kebersihan

5,4/10

Staf & layanan

4,8/10

Fasilitas

5,0/10

Kondisi & fasilitas properti

2,4/10

Ramah lingkungan

Ulasan

4/10 Buruk

Vivek

Bepergian bersama teman
Tidak Disukai: Fasilitas, kondisi & fasilitas properti
They gave my room to others and made me stay in some cheap hotel.
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Vijay Joshi pada tanggal 4 Feb 2024
Dear guestThankyfor sharing your hotel iconic experience during your stay, we are extremely sorry for the inconveniences Team sales ,hotel iconic

2/10 Sangat Buruk

Jared, jefferson

Traveler bisnis
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Booked 4 rooms. Upon arrival took very rude staff over an hour to check us in. They could not find our reservations. Rooms were not ready. They showed us one room and explained they still needed to clean it as it was used for wedding celebration the night before. One of the rooms only had 1 bed (we ordered a room for family room). One room had a platform with no padding and said it was a bed. Despite their mistake, we had to pay for another room but they wouldn't give us access to it until 11:00 PM. Asked them to hire taxes to take to the airport. The hotel staff wanted to charge us 2 - 3 times the actual rate (his personal fee for calling taxes). Been to India lots and stayed all over--this place was absolutely crazy!
Menginap 1 malam pada bulan Juli 2022
Tanggapan dari Amit Sharma pada tanggal 17 Jul 2022
Dear Guest, thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better in the future.

2/10 Sangat Buruk

Mitesh

Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
It was showing while booking, the king and doble bed, but there was a king and a single bed there. Rooms not properly clean, the bed sheets were very dirty and having blood dots on it. Washrooms were smelling very bad. I have to check out one day early.
Menginap 3 malam pada bulan Juni 2022
Tanggapan dari Manager pada tanggal 7 Jul 2022
Dear guest, thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better in the future

2/10 Sangat Buruk

Traveler terverifikasi

Bepergian bersama keluarga
Worst hotel ever
Hotel was very dirty, rooms were not ready even though we were checking in at 8 pm, some shady business were going on, Lift was not working… worst place ever saw
Menginap 1 malam pada bulan Juni 2022
Tanggapan dari Amit pada tanggal 24 Jun 2022
Dear guest. Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! i hope your next stay and just around the corner. Call us if there is anything we can help you with

4/10 Buruk

Sumit

Bepergian dalam rombongan
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Not recommend
Terrible stay, rooms booked were family suite but family suites were nit ready at the time of check in, rooms allotted were bot cleaned, receptions phone was not working, so for every problem one has to get down for the complain.
Menginap 1 malam pada bulan Mei 2022
Tanggapan dari Amit Sharma pada tanggal 13 Jun 2022
Dear guest, thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better in the future.

4/10 Buruk

Shahar

Menginap 1 malam pada bulan Maret 2020

8/10 Bagus

Juliana, Argentina

Disukai: Staf & layanan
The personal was very kind, they take care of my transport, and wait for me late at night in the airport. Thank you to Nisha and Praveen. The hotel was very basic, room not totally clean but ok. Good deal near the airport
Menginap 2 malam pada bulan Februari 2020
Tanggapan dari Praveen pada tanggal 29 Feb 2020
Hello Juliana, Thank you for taking out time to review our property. We are glad that you loved our staff, we pay a lot of attention to our staff training. We have noted the suggestion that you have provided and will coach our house keeping staff to keep rooms cleaner. We look forward to welcoming you back. Regards, Parveen

8/10 Bagus

Dkash, Mumbai

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
it was a great find, property is modern and very comfortable. THe only problem is google map location is not correct.
Menginap 1 malam pada bulan Februari 2020
Tanggapan dari Praveen pada tanggal 27 Feb 2020
Hello Dkash Thank you for choosing to stay at Hotel Iconic Plaza during your recent visit and for taking out the time to review us. My team and I are delighted to know we were able to make your stay comfortable one giving us an immense sense of satisfaction to learn that you have enjoyed your time with us. We look forward to welcoming you back soon.

6/10 Cukup Baik

Traveler terverifikasi

Bepergian dalam rombongan
Disukai: Staf & layanan
Tidak Disukai: Kebersihan
The hotel dosen't clean, a blanket is not clean and the room not warm, so cold inside
Menginap 1 malam pada bulan Desember 2019
Tanggapan dari Praveen pada tanggal 8 Jan 2020
Hello Guest, Thank you for taking out time to review our property. We sincerely apologies for the shortcomings during your stay from our end. We have provided this feedback to our housekeeping team and we coaching them. We hope you'll give us a chance in future and delight you with our hospitality.