3 restaurants, breakfast, lunch served; local and international cuisine
Cek ketersediaan

Ulasan untuk Shangri-La Eros, New Delhi

5 out of 5
Shangri-La Eros, New Delhi
19, Ashoka Road, Connaught Place, New Delhi, Delhi N.C.R

Ulasan

9,2

Luar biasa

Penilaian 10 - Sangat Bagus. 688 dari 1000 ulasan" "
Penilaian 8 - Bagus. 212 dari 1000 ulasan" "
Penilaian 6 - Cukup Baik. 53 dari 1000 ulasan" "
Penilaian 4 - Buruk. 26 dari 1000 ulasan" "
Penilaian 2 - Sangat Buruk. 21 dari 1000 ulasan" "

9,4/10

Kebersihan

9,2/10

Staf & layanan

9,2/10

Fasilitas

9,2/10

Kondisi & fasilitas properti

8,8/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

emily

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Lovely stay, beautiful hotel
Menginap 2 malam pada bulan April 2024
Tanggapan dari Shangri-La Eros New Delhi pada tanggal 28 Apr 2024
Dear Guest,Greetings of the day!Thank you for your time and valuable feedback.We are happy to know that you enjoyed your stay at the hotel and look forward to welcoming you back.Warm RegardsShangri-La Eros New Delhi

8/10 Bagus

Pooja

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The cx at the buffet
Menginap 2 malam pada bulan April 2024
Tanggapan dari Shangri-La Eros New Delhi pada tanggal 25 Apr 2024
Dear Guest,Greetings of the day!Thank you for your time and valuable feedback.We are happy to know that you enjoyed your stay at the hotel and look forward to welcoming you back.Warm RegardsShangri-La Eros New Delhi

10/10 Sangat Bagus

JAEHUN

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very nice place!
Menginap 2 malam pada bulan April 2024
Tanggapan dari Shangri-La Eros New Delhi pada tanggal 23 Apr 2024
Dear Guest,Greetings of the day!Thank you for your time and valuable feedback.We are happy to know that you enjoyed your stay at the hotel and look forward to welcoming you back.Warm RegardsShangri-La Eros New Delhi

4/10 Buruk

Shankar

Bepergian bersama teman
Disukai: Staf & layanan, kondisi & fasilitas properti
The food option for Indians were not great. If you want European breakfast and American breakfast it’s great. Tons of options. However, we leave the US for Delhi to have Indian food. The buffet is $20 plus tax per person. We hardly ate cause we wanted more veg Indian food. Staff was great! The hotel itself is great very pleasing to the eye.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Shangri-La Eros New Delhi pada tanggal 22 Apr 2024
Dear Guest,Greetings of the day!Thank you for your time and valuable feedback.We have noted your concern and the same has been shared with the management for corrective action.We look forward to welcoming you back at the hotel.Warm RegardsShangri-La Eros New Delhi

10/10 Sangat Bagus

Branka

Disukai: Kondisi & fasilitas properti
Menginap 4 malam pada bulan April 2024
Tanggapan dari Team Shangri-La Eros New Delhi pada tanggal 22 Apr 2024
Thank you so much for sharing such an incredible review. We're so glad to learn that you enjoyed the service and had a great experience. We look forward to welcoming you again very soon. Best regards,Team Shangri-La Eros New Delhi

10/10 Sangat Bagus

Nancy

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Just beautiful
Menginap 1 malam pada bulan April 2024
Tanggapan dari Shangri-La Eros New Delhi pada tanggal 15 Apr 2024
Dear Guest,Greetings of the day!Thank you for your time and valuable feedback.We are happy to know that you enjoyed your stay at the hotel and look forward to welcoming you back.Warm RegardsShangri-La Eros New Delhi

10/10 Sangat Bagus

Ugyen, Thimphu

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Great
Menginap 3 malam pada bulan Maret 2024
Tanggapan dari Team Shangri-La Eros New Delhi pada tanggal 13 Apr 2024
Thank you so much for sharing such an incredible review. We're so glad to learn that you enjoyed the service and had a great experience. We look forward to welcoming you again very soon. Best regards,Team Shangri-La Eros New Delhi

10/10 Sangat Bagus

Jagjit

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Shangri-La Eros New Delhi pada tanggal 8 Apr 2024
Dear Guest,Greetings of the day!Thank you for your time and valuable feedback.We are happy to know that you enjoyed your stay at the hotel and look forward to welcoming you back.Warm RegardsShangri-La Eros New Delhi

10/10 Sangat Bagus

Dirk

Bepergian bersama teman, Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
This is one of the best hotel properties we have stayed so far. Friendliness and Service of the hotel staff as well as the food and wine quality were outstanding.
Menginap 7 malam pada bulan Maret 2024
Tanggapan dari Shangri-La Eros New Delhi pada tanggal 25 Mar 2024
Dear Guest,Greetings of the day!Thank you for your time and valuable feedback.We are happy to know that you enjoyed your stay at the hotel and look forward to welcoming you back.Warm RegardsShangri-La Eros New Delhi

10/10 Sangat Bagus

Tarsem

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great Hotel with great helpful staff, and facilities
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Shangri-La Eros New Delhi pada tanggal 22 Mar 2024
Dear Guest,Greetings of the day!Thank you for your time and valuable feedback.We are happy to know that you enjoyed your stay at the hotel and look forward to welcoming you back.Warm RegardsShangri-La Eros New Delhi

10/10 Sangat Bagus

Sukhbinder

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Fabulous hotel the staff really do after you!
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Shangri-La Eros New Delhi pada tanggal 22 Mar 2024
Dear Guest,Greetings of the day!Thank you for your time and valuable feedback.We are happy to know that you enjoyed your stay at the hotel and look forward to welcoming you back.Warm RegardsShangri-La Eros New Delhi

10/10 Sangat Bagus

Lisa

Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Shangri-La Eros New Delhi pada tanggal 8 Apr 2024
Dear Guest,Greetings of the day!Thank you for your time and valuable feedback.We are happy to know that you enjoyed your stay at the hotel and look forward to welcoming you back.Warm RegardsShangri-La Eros New Delhi

6/10 Cukup Baik

Todd

Menginap 5 malam pada bulan Maret 2024
Tanggapan dari Shangri-La Eros New Delhi pada tanggal 4 Apr 2024
Dear Guest,Greetings of the day!Thank you for your time and valuable feedback.We are happy to know that you enjoyed your stay at the hotel and look forward to welcoming you back.Warm RegardsShangri-La Eros New Delhi

2/10 Sangat Buruk

Jing

Bepergian dalam rombongan, Bepergian bersama keluarga
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Tidak Disukai: Staf & layanan
We have been always a fan of Shangri-la, but this experience at Delhi completely changed that, we will never stay at a Shangri-la again. We arrived almost 11pm, exhausted, the front door staff “ordered” us to scan our luggage, it felt that we are passing an airport security check, then at the front desk, we were told that our executive suite (for which we paid for USD $500 per night and on Ecpedia site advertised “Sleep 5”) can only have two adults; they surcharged us our 18 year old child, when we showed to them what Expedia site said, they blamed on Expedia for false advertisement. I subsequently asked them to write a letter so that we can show to Expedia, they then backed out from their story. Also when one of our friend questioned the need to scan every passport including the minors, the front desk manager threatened not giving us any room (leaving us to the street)
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Shangri-La Eros New Delhi pada tanggal 1 Mar 2024
Dear Guest,Greetings of the day!Thank you for your time and valuable feedback.We have noted your concern and the same has been shared with the management for corrective action.We look forward to welcoming you back at the hotel.Warm RegardsShangri-La Eros New Delhi

2/10 Sangat Buruk

Kevindrin

Bepergian bersama keluarga
Tidak Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
Very disappointing both in service and quality of the food. Given the premium pricing, I would not recommend this hotel at all.
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Shangri-La Eros New Delhi pada tanggal 26 Feb 2024
Dear Guest,Greetings of the day!Thank you for your time and valuable feedback.We would like to apologize for the inconvenience caused to you and request you to kindly provide us more details over the same. Kindly advice if you would like us to contact you with regards to the concern raised.We look forward to hear back from you.Warm RegardsShangri-La Eros New Delhi

6/10 Cukup Baik

Kunal

Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Tidak Disukai: Staf & layanan
Pros: clean, amazing breakfast. Flexible and allowed us to reduce one night of our stay. Cons: staff is friendly but not competent. They sold us an upgrade only to realize a day later it wasn’t available for our entire stay and we had to change rooms in between. Hotels seems to think it is ok to run telemarketing campaigns for restaurant bookings. It was very annoying to get calls in the afternoon when our kids were sleeping.
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Shangri-La Eros New Delhi pada tanggal 25 Feb 2024
Dear Guest,Greetings of the day!Thank you for your time and valuable feedback.We have noted your concern and the same has been shared with the management for corrective action.We look forward to welcoming you back at the hotel.Warm RegardsShangri-La Eros New Delhi

6/10 Cukup Baik

Dylan

Menginap 3 malam pada bulan Februari 2024
Tanggapan dari Shangri-La Eros New Delhi pada tanggal 21 Mar 2024
Dear Guest,Greetings of the day!Thank you for your time and valuable feedback.We are happy to know that you enjoyed your stay at the hotel and look forward to welcoming you back.Warm RegardsShangri-La Eros New Delhi

10/10 Sangat Bagus

sunil

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 5 malam pada bulan Februari 2024
Tanggapan dari Shangri-La Eros New Delhi pada tanggal 21 Mar 2024
Dear Guest,Greetings of the day!Thank you for your time and valuable feedback.We are happy to know that you enjoyed your stay at the hotel and look forward to welcoming you back.Warm RegardsShangri-La Eros New Delhi

10/10 Sangat Bagus

Kristin

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Exceptional service.
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Shangri-La Eros New Delhi pada tanggal 11 Feb 2024
Dear Guest,Greetings of the day!Thank you for your time and valuable feedback.We are happy to know that you enjoyed your stay at the hotel and look forward to welcoming you back.Warm RegardsShangri-La Eros New Delhi

10/10 Sangat Bagus

Shashank, San Francisco

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The hotels is very well maintained in a convenient neighborhood. The rooms are a bit small but we were aware of it. Gym has ample equipments too. I was bummed by the water in outdoor pool not being temperature controlled. I was really looking forward to it and it didn't mention anywhere in the property desc. that this was the case.
Menginap 3 malam pada bulan Januari 2024
Tanggapan dari Shangri-La Eros New Delhi pada tanggal 10 Feb 2024
Dear Guest,Greetings of the day!Thank you for your time and valuable feedback.We have noted your concern and the same has been shared with the management for corrective action.We look forward to welcoming you back at the hotel.Warm RegardsShangri-La Eros New Delhi

10/10 Sangat Bagus

debra

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We stayed at the Shangi La Eros in Delhi for 3 nights. Everything was wonderful. Their breakfast buffet is delicious and varied. It's huge with a wide variety of food. We ate at the Italian restaurant 3 times and again, everything was wonderful. We dined at the Chinese restaurant once and it was also very good. A very elegant and lovely hotel.
Menginap 3 malam pada bulan Februari 2024
Tanggapan dari Shangri-La Eros New Delhi pada tanggal 10 Feb 2024
Dear Guest,Greetings of the day!Thank you for your time and valuable feedback.We are happy to know that you enjoyed your stay at the hotel and look forward to welcoming you back.Warm RegardsShangri-La Eros New Delhi

10/10 Sangat Bagus

Nila

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We enjoyed our time. Our room was very clean. We loved our experience there.
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Shangri-La Eros New Delhi pada tanggal 4 Feb 2024
Dear Guest,Greetings of the day!Thank you for your time and valuable feedback.We are happy to know that you enjoyed your stay at the hotel and look forward to welcoming you back.Warm RegardsShangri-La Eros New Delhi

10/10 Sangat Bagus

Rob Hamish

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Shangri-La Eros New Delhi - An Indian Gem! 🇮🇳
My stay at Shangri-La Eros New Delhi was superb. I would usually stay at more budget friendly hotels when travelling, but considering this was a special trip, I decided to go for it as I had always wanted to experience the Shangri-La brand. I had a wonderful stay here - the hotel is centrally located in New Delhi, meaning it was convenient to get around, and had a private gated entrance for security. My room was bright, spacious and modern, with an extremely comfortable king size bed and subtle Asian inspired furnishings throughout. I particularly enjoyed the strength of the shower jet - after a tiring day exploring the madness of India it was much needed! The highlight of my stay was, however, the delicious buffet breakfast which was included in my room’s rate. Of all of the hotels I’ve stayed in before, this was by far the best breakfast offering, with an absolutely incredible spread of Indian, continental and Asian items to enjoy. The variety was simply outstanding - I ate like a king here and everything I tasted was mouthwatering. The staff at Shangri-La Eros New Delhi are an asset to the company - I was greeted warmly upon check in, and throughout the entirety of my stay, which made such a difference. I was particularly impressed with the housekeeping team - I often chatted with them in the mornings and they were so kind, doing a wonderful job with making up my room. I would highly recommend this hotel and will definitely be staying here again when I’m back in Delhi!
Menginap 8 malam pada bulan Desember 2023
Tanggapan dari Shangri-La Eros New Delhi pada tanggal 1 Feb 2024
Dear Guest,Greetings of the day!Thank you for your time and valuable feedback.We are happy to know that you enjoyed your stay at the hotel and look forward to welcoming you back.Warm RegardsShangri-La Eros New Delhi

10/10 Sangat Bagus

Edelbert

Menginap 6 malam pada bulan Januari 2024
Tanggapan dari Shangri-La Eros New Delhi pada tanggal 21 Mar 2024
Dear Guest,Greetings of the day!Thank you for your time and valuable feedback.We are happy to know that you enjoyed your stay at the hotel and look forward to welcoming you back.Warm RegardsShangri-La Eros New Delhi

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
服務親切 專業
Menginap 3 malam pada bulan Januari 2024
Tanggapan dari Team Shangri-La Eros New Delhi pada tanggal 30 Jan 2024
Thank you so much for sharing such an incredible review. We're so glad to learn that you enjoyed the service and had a great experience. We look forward to welcoming you again very soon. Best regards,Team Shangri-La Eros New Delhi

10/10 Sangat Bagus

Shelina

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Amazing service!
Menginap 4 malam pada bulan Januari 2024
Tanggapan dari Shangri-La Eros New Delhi pada tanggal 29 Jan 2024
Dear Guest,Greetings of the day!Thank you for your time and valuable feedback.We are happy to know that you enjoyed your stay at the hotel and look forward to welcoming you back.Warm RegardsShangri-La Eros New Delhi

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 3 malam pada bulan Januari 2024
Tanggapan dari Shangri-La Eros New Delhi pada tanggal 24 Jan 2024
Dear Guest,Greetings of the day!Thank you for your time and valuable feedback.We are happy to know that you enjoyed your stay at the hotel and look forward to welcoming you back.Warm RegardsShangri-La Eros New Delhi

10/10 Sangat Bagus

Thomas

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 4 malam pada bulan Januari 2024
Tanggapan dari Shangri-La Eros New Delhi pada tanggal 22 Jan 2024
Dear Guest,Greetings of the day!Thank you for your time and valuable feedback.We are happy to know that you enjoyed your stay at the hotel and look forward to welcoming you back.Warm RegardsShangri-La Eros New Delhi

8/10 Bagus

Akihito

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 2 malam pada bulan Januari 2024
Tanggapan dari Shangri-La Eros New Delhi pada tanggal 22 Jan 2024
Dear Guest,Greetings of the day!Thank you for your time and valuable feedback.We are happy to know that you enjoyed your stay at the hotel and look forward to welcoming you back.Warm RegardsShangri-La Eros New Delhi

10/10 Sangat Bagus

Michael

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great Hotel, an Oasis.
The hotel is one of the more superior hotels in Delhi. Great food in all aspects. The diversity of options for breakfast is great. The Italian restaurant, specially the authenticity of the pizza napolitana was great. The service and simple cleanlines was excellent. Felt like an oasis.
Menginap 2 malam pada bulan Januari 2024
Tanggapan dari Shangri-La Eros New Delhi pada tanggal 18 Jan 2024
Dear Guest,Greetings of the day!Thank you for your time and valuable feedback.We are happy to know that you enjoyed your stay at the hotel and look forward to welcoming you back.Warm RegardsShangri-La Eros New Delhi

10/10 Sangat Bagus

veronica

Menginap 2 malam pada bulan Januari 2024
Tanggapan dari Shangri-La Eros New Delhi pada tanggal 16 Jan 2024
Dear Guest,Greetings of the day!Thank you for your time and valuable feedback.We are happy to know that you enjoyed your stay at the hotel and look forward to welcoming you back.Warm RegardsShangri-La Eros New Delhi

10/10 Sangat Bagus

Nadia Dal

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
great hotel with helpful friendly staff. shout out to Ajay (room services) for being kind and helpful. this is a great hotel plain and simple
Menginap 4 malam pada bulan Januari 2024
Tanggapan dari Shangri-La Eros New Delhi pada tanggal 12 Jan 2024
Dear Guest,Greetings of the day!Thank you for your time and valuable feedback.We are happy to know that you enjoyed your stay at the hotel and look forward to welcoming you back.Warm RegardsShangri-La Eros New Delhi

10/10 Sangat Bagus

Ashita, Tinton Falls

Menginap 3 malam pada bulan Januari 2024
Tanggapan dari Shangri-La Eros New Delhi pada tanggal 16 Jan 2024
Dear Guest,Greetings of the day!Thank you for your time and valuable feedback.We are happy to know that you enjoyed your stay at the hotel and look forward to welcoming you back.Warm RegardsShangri-La Eros New Delhi

8/10 Bagus

Peter

Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Solid hotel but not out of this world
Menginap 4 malam pada bulan Desember 2023
Tanggapan dari Shangri-La Eros New Delhi pada tanggal 10 Jan 2024
Dear Guest,Greetings of the day!Thank you for your time and valuable feedback.We are happy to know that you enjoyed your stay at the hotel and look forward to welcoming you back.Warm RegardsShangri-La Eros New Delhi

6/10 Cukup Baik

Yonguk

Bepergian bersama keluarga
Disukai: Kebersihan, kenyamanan kamar
Is this hotel still a Shangri-la?
I requested the high floor but the receptionist offered me a room at the low floor. The room was not as much as I expected for Shangri-la but the bed and pillow were still very comfortable. I enjoyed the breakfast buffet the most during my stay. This is not a hotel if you're looking for a nice view.
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Shangri-La Eros New Delhi pada tanggal 8 Jan 2024
Dear Guest,Greetings of the day!Thank you for your time and valuable feedback.We have noted your concern and the same has been shared with the management for corrective action.We look forward to welcome you back at the hotel.Warm RegardsShangri-La Eros New Delhi

10/10 Sangat Bagus

Asifa

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The Shangri-La Eros, New Delhi is a very conveniently located hotel in New Delhi. The property is well maintained and feels very luxurious upon arrival. The staff work together like a well-oiled machine to make you feel welcome and tend to your needs while on premise. We opted for a chauffer to take us around the city and visit the Taj Mahal, he was very knowledgeable of the city, provided us with incredible recommendations. We felt very safe with all the staff.
Menginap 3 malam pada bulan Januari 2024
Tanggapan dari Shangri-La Eros New Delhi pada tanggal 18 Jan 2024
Dear Guest,Greetings of the day!Thank you for your time and valuable feedback.We are happy to know that you enjoyed your stay at the hotel and look forward to welcoming you back.Warm RegardsShangri-La Eros New Delhi

10/10 Sangat Bagus

Christopher

Bepergian bersama keluarga
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
The Shang Dynasty restaurant is great, it is some of the most authentic Chinese food you can find in Delhi. Chi spa is also excellent, clean facilities and top notch service. Only downside to this hotel we saw was the outside construction/industrial noise which was bothersome and went on practically all night.
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Shangri-La Eros New Delhi pada tanggal 8 Jan 2024
Dear Guest,Greetings of the day!Thank you for your time and valuable feedback.We are happy to know that you enjoyed your stay at the hotel and look forward to welcoming you back.Warm RegardsShangri-La Eros New Delhi

10/10 Sangat Bagus

Lalrintluanga

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Excellent stay. Friendly staff.
Menginap 3 malam pada bulan Januari 2024
Tanggapan dari Shangri-La Eros New Delhi pada tanggal 8 Jan 2024
Dear Guest,Greetings of the day!Thank you for your time and valuable feedback.We are happy to know that you enjoyed your stay at the hotel and look forward to welcoming you back.Warm RegardsShangri-La Eros New Delhi

10/10 Sangat Bagus

HIROSHI

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
フロントの対応が良かった
Menginap 3 malam pada bulan Desember 2023
Tanggapan dari Shangri-La Eros New Delhi pada tanggal 8 Jan 2024
Dear Guest,Greetings of the day!Thank you for your time and valuable feedback.We are happy to know that you enjoyed your stay at the hotel and look forward to welcoming you back.Warm RegardsShangri-La Eros New Delhi

8/10 Bagus

Nicolas

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Very good experience, although a bit dated facilities. Service was very good!
Menginap 3 malam pada bulan Januari 2024
Tanggapan dari Shangri-La Eros New Delhi pada tanggal 8 Jan 2024
Dear Guest,Greetings of the day!Thank you for your time and valuable feedback.We are happy to know that you enjoyed your stay at the hotel and look forward to welcoming you back.Warm RegardsShangri-La Eros New Delhi

10/10 Sangat Bagus

Nicolas

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
super hotel au centre de Delhi mais trés au calme. Le service est impeccable. plusieurs restos et j'ai pu beneficier du service horizon au 19eme etage avec vue, juste superbe (dommage la pollution de la ville). 1 nuit avant mon retour en europe et une trés bonne literie pour pouvoir me reposer je recommande.
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Shangri-La Eros New Delhi pada tanggal 8 Jan 2024
Dear Guest,Greetings of the day!Thank you for your time and valuable feedback.We are happy to know that you enjoyed your stay at the hotel and look forward to welcoming you back.Warm RegardsShangri-La Eros New Delhi

10/10 Sangat Bagus

Anil

Menginap 3 malam pada bulan Desember 2023
Tanggapan dari Shangri-La Eros New Delhi pada tanggal 8 Jan 2024
Dear Guest,Greetings of the day!Thank you for your time and valuable feedback.We are happy to know that you enjoyed your stay at the hotel and look forward to welcoming you back.Warm RegardsShangri-La Eros New Delhi

10/10 Sangat Bagus

Valerie

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Shangri-La Eros New Delhi pada tanggal 8 Jan 2024
Dear Guest,Greetings of the day!Thank you for your time and valuable feedback.We are happy to know that you enjoyed your stay at the hotel and look forward to welcoming you back.Warm RegardsShangri-La Eros New Delhi

8/10 Bagus

charles

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
By all means avoid the hotel restaurants!!! They DO NOT measure up tp this excellent lodging! I tried all 3 and they were all lacking. Mister Chai had glacially slow service, and the Asian restaurant nuked their fare with an avalanche of salt that burned my mouth. The Indian restaurant was no better; I ordered a chicken curry and got chunks of boney chicken in a puddle of oversalted flavorless gravy that must have been from a powder mixed envelope. So bad I sent it back and went outside to eat!
Menginap 4 malam pada bulan November 2023
Tanggapan dari Shangri-La Eros New Delhi pada tanggal 28 Des 2023
Dear Guest,Greetings of the day!Thank you for your time and valuable feedback.We have noted your concern and the same has been forwarded to the management for corrective action.We look forward to welcome you back at the hotel.Warm RegardsShangri-La Eros New Delhi

10/10 Sangat Bagus

Omer

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Absolutely marvelous service! And the breakfast was absolutely fantastic! Your tastebuds will love it.
Menginap 4 malam pada bulan Desember 2023
Tanggapan dari Shangri-La Eros New Delhi pada tanggal 18 Des 2023
Dear Guest,Greetings of the day!Thank you for your time and valuable feedback.We are happy to know that you enjoyed your stay at the hotel and look forward to welcoming you back.Warm RegardsShangri-La Eros New Delhi

6/10 Cukup Baik

CHIU YONG

Bepergian bersama keluarga
one of my room mate is the member of the hotel group, when approach them for room upgrading, the counter staff wasn't helpful and give a standard answer, "depend of the availability. room furniture a bit run down. housekeeper and cafe staff are friendly
Menginap 3 malam pada bulan Desember 2023
Tanggapan dari Shangri-La Eros New Delhi pada tanggal 18 Des 2023
Dear Guest,Greetings of the day!Thank you for your time and valuable feedback.We have noted your concern and the same has been forwarded to the management for corrective action.We look forward to welcome you back at the hotel.Warm RegardsShangri-La Eros New Delhi

8/10 Bagus

charles

Disukai: Kebersihan, staf & layanan
Menginap 3 malam pada bulan Desember 2023
Tanggapan dari Shangri-La Eros New Delhi pada tanggal 18 Des 2023
Dear Guest,Greetings of the day!Thank you for your time and valuable feedback.We are happy to know that you enjoyed your stay at the hotel and look forward to welcoming you back.Warm RegardsShangri-La Eros New Delhi

10/10 Sangat Bagus

Rob

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Shangri-La Eros New Delhi pada tanggal 18 Des 2023
Dear Guest,Greetings of the day!Thank you for your time and valuable feedback.We are happy to know that you enjoyed your stay at the hotel and look forward to welcoming you back.Warm RegardsShangri-La Eros New Delhi

8/10 Bagus

Amit

Menginap 3 malam pada bulan Desember 2023
Tanggapan dari Shangri-La Eros New Delhi pada tanggal 3 Jan 2024
Dear Guest,Greetings of the day!Thank you for your time and valuable feedback.We are happy to know that you enjoyed your stay at the hotel and look forward to welcoming you back.Warm RegardsShangri-La Eros New Delhi

4/10 Buruk

Traveler terverifikasi

Traveler bisnis
Tidak Disukai: Staf & layanan
Trop cher pour ce que c'est.
Menginap 4 malam pada bulan November 2023
Tanggapan dari Shangri-La Eros New Delhi pada tanggal 11 Des 2023
Dear Guest,Greetings of the day!Thank you for your time and valuable feedback.We have noted your concern and the same has been forwarded to the management for corrective action.We look forward to welcome you back at the hotel.Warm RegardsShangri-La Eros New Delhi