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Response from General Manager of Hampton Inn & Suites Denison on 20 May 2024
Dear Valued Guest,On behalf of the entire team at the Hampton Inn & Suites by Hilton Denison, I would like to personally thank you for your very kind feedback. I look forward to the opportunity of welcoming you back in the future and will be sure to share your comments with the entire team! Have a wonderful day!Austin ArredondoGeneral ManagerHampton Inn & Suites Denison
10/10 Excellent
Diana L.
19 May 2024
Liked: Property conditions & facilities
Diana L.
Stayed 1 night in May 2024
Response from General Manager of Hampton Inn & Suites Denison on 20 May 2024
Dear Valued Guest,On behalf of the entire team at the Hampton Inn & Suites by Hilton Denison, I would like to personally thank you for your very kind feedback. I look forward to the opportunity of welcoming you back in the future and will be sure to share your comments with the entire team! Have a wonderful day!Austin ArredondoGeneral ManagerHampton Inn & Suites Denison
8/10 Good
Sheryl
11 May 2024
Good location and nice people.
Sheryl
Stayed 1 night in May 2024
Response from General Manager of Hampton Inn & Suites Denison on 18 May 2024
Dear Valued Guest,On behalf of the entire team at the Hampton Inn & Suites by Hilton Denison, I would like to personally thank you for your very kind feedback. I look forward to the opportunity of welcoming you back in the future and will be sure to share your comments with the entire team! Have a wonderful day!
Staff was amazing. However, all the construction and painting the hallways and no access to the gym made the experience a bit unpleasant. However, there is a nice park about six minutes driving.
karissa
Stayed 3 nights in May 2024
Response from General Manager of Hampton Inn & Suites Denison on 10 May 2024
Dear Valued Guest,We are sorry we were not able to provide you with the quality of services you deserve. This is not typical of our hotel and staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us and we try hard to make sure all of our guests have a rewarding stay. Thank you again for your feedback and we hope you will consider staying with us again.Austin ArredondoGeneral ManagerHampton Inn & Suites Denison
Response from General Manager of Hampton Inn & Suites Denison on 6 May 2024
Dear Valued Guest,On behalf of the entire team at the Hampton Inn & Suites by Hilton Denison, I would like to personally thank you for your very kind feedback. I look forward to the opportunity of welcoming you back in the future and will be sure to share your comments with the entire team! Have a wonderful day!Austin ArredondoGeneral ManagerHampton Inn & Suites Denison
Response from General Manager of Hampton Inn & Suites Denison on 2 May 2024
Dear Valued Guest,On behalf of the entire team at the Hampton Inn & Suites by Hilton Denison, I would like to personally thank you for your very kind feedback. I look forward to the opportunity of welcoming you back in the future and will be sure to share your comments with the entire team! Have a wonderful day!Austin ArredondoGeneral ManagerHampton Inn & Suites Denison
Response from General Manager of Hampton Inn & Suites Denison on 26 Apr 2024
Dear Valued Guest,On behalf of the entire team at the Hampton Inn & Suites by Hilton Denison, I would like to personally thank you for your very kind feedback. I look forward to the opportunity of welcoming you back in the future and will be sure to share your comments with the entire team! Have a wonderful day!Austin ArredondoGeneral ManagerHampton Inn & Suites Denison
Response from General Manager of Hampton Inn & Suites Denison on 10 Apr 2024
Dear Valued Guest,On behalf of the entire team at the Hampton Inn & Suites by Hilton Denison, I would like to personally thank you for your very kind feedback. I look forward to the opportunity of welcoming you back in the future and will be sure to share your comments with the entire team! Have a wonderful day!Austin ArredondoGeneral ManagerHampton Inn & Suites Denison
10/10 Excellent
tammy
31 Mar 2024
tammy
Stayed 1 night in Mar 2024
Response from General Manager of Hampton Inn & Suites Denison on 22 Apr 2024
Dear Valued Guest,On behalf of the entire team at the Hampton Inn & Suites by Hilton Denison, I would like to personally thank you for your very kind feedback. I look forward to the opportunity of welcoming you back in the future and will be sure to share your comments with the entire team! Have a wonderful day!Austin ArredondoGeneral ManagerHampton Inn & Suites Denison
Response from General Manager of Hampton Inn & Suites Denison on 4 Apr 2024
Dear Valued Guest,On behalf of the entire team at the Hampton Inn & Suites by Hilton Denison, I would like to personally thank you for your very kind feedback. I look forward to the opportunity of welcoming you back in the future and will be sure to share your comments with the entire team! Have a wonderful day!Austin ArredondoGeneral ManagerHampton Inn & Suites Denison
8/10 Good
Steve
30 Mar 2024
Liked: Cleanliness, staff & service
Steve
Stayed 2 nights in Mar 2024
Response from General Manager of Hampton Inn & Suites Denison on 31 Mar 2024
Dear Valued Guest,We are sorry we were not able to provide you with the quality of services you deserve. This is not typical of our hotel and staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us and we try hard to make sure all of our guests have a rewarding stay. Thank you again for your feedback and we hope you will consider staying with us again.
The hotel was ok. I used to love Hampton Inn until Hilton bought them out. They are very average since Hilton took over. The decor and colors are awful. It’s not as nice as it used to be. It seems like Hilton has made Hampton seem cheap.
Becki
Stayed 1 night in Mar 2024
Response from General Manager of Hampton Inn & Suites Denison on 18 Mar 2024
Dear Valued Guest,We are sorry we were not able to provide you with the quality of services you deserve. This is not typical of our hotel and staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us and we try hard to make sure all of our guests have a rewarding stay. Thank you again for your feedback and we hope you will consider staying with us again.
4/10 Poor
Debra G.
15 Mar 2024
Disliked: Property conditions & facilities
Breakfast had no sausage nor bacon nor plain scrambled eggs so we had to skip. Had a lot of breads and same bushel of apples on front desk when we checked out. Felt money could be better spent elsewhere. Our toilet did not work properly. We moved rooms due to road noise. Safe and clean though.
Debra G.
Stayed 1 night in Mar 2024
Response from General Manager of Hampton Inn & Suites Denison on 18 Mar 2024
Dear Valued Guest,We are sorry we were not able to provide you with the quality of services you deserve. This is not typical of our hotel and staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us and we try hard to make sure all of our guests have a rewarding stay. Thank you again for your feedback and we hope you will consider staying with us again.
We have stopped here on our way from Little Rock to Lubbock several times. We are never disappointed.
Miriam
Stayed 1 night in Mar 2024
Response from General Manager of Hampton Inn & Suites Denison on 14 Mar 2024
Dear Valued Guest,On behalf of the entire team at the Hampton Inn & Suites by Hilton Denison, I would like to personally thank you for your very kind feedback. I look forward to the opportunity of welcoming you back in the future and will be sure to share your comments with the entire team! Have a wonderful day!
Greeted like a guest should be.
Not like "o geeish ,now I got to do my job let's get your check in over with.
Friendly Staff😊
Adam V
Stayed 1 night in Mar 2024
Response from General Manager of Hampton Inn & Suites Denison on 7 Mar 2024
Dear Valued Guest,On behalf of the entire team at the Hampton Inn & Suites by Hilton Denison, I would like to personally thank you for your very kind feedback. The entire hotel staff has an amazing passion to serve our guests.I'm ecstatic the team was able to display true Texas hospitality.I look forward to the opportunity of welcoming you back in the future and will be sure to share your comments with the entire team!Austin ArredondoGeneral ManagerHampton Inn & Suites Denison
10/10 Excellent
Alan
26 Feb 2024
Alan
Stayed 2 nights in Feb 2024
Response from General Manager of Hampton Inn & Suites Denison on 28 Mar 2024
Dear Valued Guest,On behalf of the entire team at the Hampton Inn & Suites by Hilton Denison, I would like to personally thank you for your very kind feedback. I look forward to the opportunity of welcoming you back in the future and will be sure to share your comments with the entire team! Have a wonderful day!Austin ArredondoGeneral ManagerHampton Inn & Suites Denison
The front desk clerks catered to everything we need, made our stay here excellent
Melody
Stayed 2 nights in Feb 2024
Response from General Manager of Hampton Inn & Suites Denison on 26 Feb 2024
Dear Valued Guest,On behalf of the entire team at the Hampton Inn & Suites by Hilton Denison, I would like to personally thank you for your very kind feedback. The entire hotel staff has an amazing passion to serve our guests.I'm ecstatic the team was able to display true Texas hospitality.I look forward to the opportunity of welcoming you back in the future and will be sure to share your comments with the entire team!Austin ArredondoGeneral ManagerHampton Inn & Suites Denison
8/10 Good
Beverly
9 Feb 2024
Liked: Staff & service, room comfort
Common area floors were not very clean - probably related to the remodeling that was happening. Electricity to the media cabinet was not functional. Could not figure out how to adjust thermostat in our room. Bed was comfortable and room/bathroom was clean. Staff was friendly and helpful.
Beverly
Stayed 1 night in Feb 2024
Response from General Manager of Hampton Inn & Suites Denison on 19 Feb 2024
Dear Valued Guest,We are sorry we were not able to provide you with the quality of services you deserve. This is not typical of our hotel and staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us and we try hard to make sure all of our guests have a rewarding stay. Thank you again for your feedback and we hope you will consider staying with us again
Response from General Manager of Hampton Inn & Suites Denison on 19 Feb 2024
Dear Valued Guest,We are sorry we were not able to provide you with the quality of services you deserve. This is not typical of our hotel and staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us and we try hard to make sure all of our guests have a rewarding stay. Thank you again for your feedback and we hope you will consider staying with us again
Quiet, clean, friendly staff, easy parking and many nearby dining options
Bruce
Stayed 1 night in Feb 2024
Response from General Manager of Hampton Inn & Suites Denison on 19 Feb 2024
Dear Valued Guest,On behalf of the entire team at the Hampton Inn & Suites by Hilton Denison, I would like to personally thank you for your very kind feedback. I look forward to the opportunity of welcoming you back in the future and will be sure to share your comments with the entire team! Have a wonderful day!
Very nice people at the front desk, clean, and comfortable!
Carly
Stayed 1 night in Jan 2024
Response from General Manager of Hampton Inn & Suites Denison on 31 Jan 2024
Dear Valued Guest,On behalf of the entire team at the Hampton Inn & Suites by Hilton Denison, I would like to personally thank you for your very kind feedback. I look forward to the opportunity of welcoming you back in the future and will be sure to share your comments with the entire team! Have a wonderful day!
6/10 Okay
Marianna
Travelled with family
15 Jan 2024
Liked: Cleanliness, staff & service
Disliked: Room comfort
Not a good experience
The breakfast was not as good as it had been in the past and that played a big role in deciding to stay at this location,(won’t be staying again) also, the water while taking a shower had a really bad fish smelling odor, not sure what it was but it would make the whole room smell after a shower was ran..
Marianna
Stayed 2 nights in Jan 2024
Response from General Manager of Hampton Inn & Suites Denison on 31 Jan 2024
Dear Valued Guest,We are sorry we were not able to provide you with the quality of services you deserve. This is not typical of our hotel and staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us and we try hard to make sure all of our guests have a rewarding stay. Thank you again for your feedback and we hope you will consider staying with us again.
10/10 Excellent
RACHEL
6 Jan 2024
RACHEL
Stayed 1 night in Jan 2024
Response from General Manager of Hampton Inn & Suites Denison on 31 Jan 2024
Dear Valued Guest,On behalf of the entire team at the Hampton Inn & Suites by Hilton Denison, I would like to personally thank you for your very kind feedback. I look forward to the opportunity of welcoming you back in the future and will be sure to share your comments with the entire team! Have a wonderful day!
Response from General Manager of Hampton Inn & Suites Denison on 31 Jan 2024
Dear Valued Guest,On behalf of the entire team at the Hampton Inn & Suites by Hilton Denison, I would like to personally thank you for your very kind feedback. I look forward to the opportunity of welcoming you back in the future and will be sure to share your comments with the entire team! Have a wonderful day!
Response from General Manager of Hampton Inn & Suites Denison on 31 Jan 2024
Dear Valued Guest,We are sorry we were not able to provide you with the quality of services you deserve. This is not typical of our hotel and staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us and we try hard to make sure all of our guests have a rewarding stay. Thank you again for your feedback and we hope you will consider staying with us again.
Response from General Manager of Hampton Inn & Suites Denison on 31 Jan 2024
Dear Valued Guest,On behalf of the entire team at the Hampton Inn & Suites by Hilton Denison, I would like to personally thank you for your very kind feedback. I look forward to the opportunity of welcoming you back in the future and will be sure to share your comments with the entire team! Have a wonderful day!
Response from General Manager of Hampton Inn & Suites Denison on 31 Jan 2024
Dear Valued Guest,On behalf of the entire team at the Hampton Inn & Suites by Hilton Denison, I would like to personally thank you for your very kind feedback. I look forward to the opportunity of welcoming you back in the future and will be sure to share your comments with the entire team! Have a wonderful day!
Response from General Manager of Hampton Inn & Suites Denison on 17 Nov 2023
On behalf of the entire team at the Hampton Inn & Suites by Hilton Denison, I would like to personally thank you for your very kind feedback. I look forward to the opportunity of welcoming you back in the future and will be sure to share your comments with the entire team! Have a wonderful day!
Briana was able to make our stay special, the breakfast was AMAZING! and the room was clean and all was good
Rosie
Stayed 1 night in Nov 2023
Response from General Manager of Hampton Inn & Suites Denison on 8 Nov 2023
On behalf of the entire team at the Hampton Inn & Suites by Hilton Denison, I would like to personally thank you for your very kind feedback. I look forward to the opportunity of welcoming you back in the future and will be sure to share your comments with the entire team! Have a wonderful day!
Response from General Manager of Hampton Inn & Suites Denison on 8 Nov 2023
On behalf of the entire team at the Hampton Inn & Suites by Hilton Denison, I would like to personally thank you for your very kind feedback. I look forward to the opportunity of welcoming you back in the future and will be sure to share your comments with the entire team! Have a wonderful day!
Response from General Manager of Hampton Inn & Suites Denison on 8 Nov 2023
On behalf of the entire team at the Hampton Inn & Suites by Hilton Denison, I would like to personally thank you for your very kind feedback. I look forward to the opportunity of welcoming you back in the future and will be sure to share your comments with the entire team! Have a wonderful day!
We liked the cleanliness, quiet, convenience, and comfort.
Miriam
Stayed 1 night in Oct 2023
Response from General Manager of Hampton Inn & Suites Denison on 8 Nov 2023
On behalf of the entire team at the Hampton Inn & Suites by Hilton Denison, I would like to personally thank you for your very kind feedback. I look forward to the opportunity of welcoming you back in the future and will be sure to share your comments with the entire team! Have a wonderful day!
6/10 Okay
Wesley
2 Nov 2023
Wesley
Stayed 2 nights in Oct 2023
Response from General Manager of Hampton Inn & Suites Denison on 8 Nov 2023
We are sorry we were not able to provide you with the quality of services you deserve. This is not typical of our hotel and staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us and we try hard to make sure all of our guests have a rewarding stay. Thank you again for your feedback and we hope you will consider staying with us again.
Response from General Manager of Hampton Inn & Suites Denison on 8 Nov 2023
On behalf of the entire team at the Hampton Inn & Suites by Hilton Denison, I would like to personally thank you for your very kind feedback. I look forward to the opportunity of welcoming you back in the future and will be sure to share your comments with the entire team! Have a wonderful day!
10/10 Excellent
LENORE
30 Oct 2023
Liked: Cleanliness, staff & service
Awesome
LENORE
Stayed 1 night in Oct 2023
Response from General Manager of Hampton Inn & Suites Denison on 8 Nov 2023
On behalf of the entire team at the Hampton Inn & Suites by Hilton Denison, I would like to personally thank you for your very kind feedback. I look forward to the opportunity of welcoming you back in the future and will be sure to share your comments with the entire team! Have a wonderful day!
Response from General Manager of Hampton Inn & Suites Denison on 30 Oct 2023
On behalf of the entire team at the Hampton Inn & Suites by Hilton Denison, I would like to personally thank you for your very kind feedback. I look forward to the opportunity of welcoming you back in the future and will be sure to share your comments with the entire team! Have a wonderful day!
Response from General Manager of Hampton Inn & Suites Denison on 30 Oct 2023
On behalf of the entire team at the Hampton Inn & Suites by Hilton Denison, I would like to personally thank you for your very kind feedback. I look forward to the opportunity of welcoming you back in the future and will be sure to share your comments with the entire team! Have a wonderful day!
10/10 Excellent
Amy
25 Oct 2023
Amy
Stayed 1 night in Oct 2023
Response from General Manager of Hampton Inn & Suites Denison on 17 Nov 2023
On behalf of the entire team at the Hampton Inn & Suites by Hilton Denison, I would like to personally thank you for your very kind feedback. I look forward to the opportunity of welcoming you back in the future and will be sure to share your comments with the entire team! Have a wonderful day!
Response from General Manager of Hampton Inn & Suites Denison on 30 Oct 2023
On behalf of the entire team at the Hampton Inn & Suites by Hilton Denison, I would like to personally thank you for your very kind feedback. I look forward to the opportunity of welcoming you back in the future and will be sure to share your comments with the entire team! Have a wonderful day!
Response from General Manager of Hampton Inn & Suites Denison on 23 Oct 2023
Dear Valued Guest,On behalf of the entire team at the Hampton Inn & Suites by Hilton Denison, I would like to personally thank you for your very kind feedback. I look forward to the opportunity of welcoming you back in the future and will be sure to share your comments with the entire team! Have a wonderful day!
Great price and easy access to the location. Great place to stay during Choctaw Casino concerts as well. Only 15 minutes away
Michael
Stayed 1 night in Oct 2023
Response from General Manager of Hampton Inn & Suites Denison on 23 Oct 2023
Dear Valued Guest,On behalf of the entire team at the Hampton Inn & Suites by Hilton Denison, I would like to personally thank you for your very kind feedback. I look forward to the opportunity of welcoming you back in the future and will be sure to share your comments with the entire team! Have a wonderful day!
Response from General Manager of Hampton Inn & Suites Denison on 23 Oct 2023
Dear Valued Guest,On behalf of the entire team at the Hampton Inn & Suites by Hilton Denison, I would like to personally thank you for your very kind feedback. I look forward to the opportunity of welcoming you back in the future and will be sure to share your comments with the entire team! Have a wonderful day!
The property is well managed and the staff is friendly and very helpful. The mattresses and pillows were a bit flat and worn.
John W
Stayed 1 night in Oct 2023
Response from General Manager of Hampton Inn & Suites Denison on 20 Oct 2023
Dear Valued Guest,On behalf of the entire team at the Hampton Inn & Suites by Hilton Denison, I would like to personally thank you for your very kind feedback. I look forward to the opportunity of welcoming you back in the future and will be sure to share your comments with the entire team! Have a wonderful day!
Response from General Manager of Hampton Inn & Suites Denison on 20 Oct 2023
Dear Valued Guest,On behalf of the entire team at the Hampton Inn & Suites by Hilton Denison, I would like to personally thank you for your very kind feedback. I look forward to the opportunity of welcoming you back in the future and will be sure to share your comments with the entire team! Have a wonderful day!
Response from General Manager of Hampton Inn & Suites Denison on 20 Oct 2023
Dear Valued Guest,On behalf of the entire team at the Hampton Inn & Suites by Hilton Denison, I would like to personally thank you for your very kind feedback. I look forward to the opportunity of welcoming you back in the future and will be sure to share your comments with the entire team! Have a wonderful day!
The room was VERY clean. Bed was fresh and mattress very comfortable. Air conditioner was very quite. The breakfast was delicious. Food was hot and plenty of it. On my previous trips I stayed at 2 other hotels in this same area and was very unhappy with them. My advice is spend the extra $20 or $30 and enjoy a nice clean room!
Jo
Stayed 1 night in Oct 2023
Response from General Manager of Hampton Inn & Suites Denison on 20 Oct 2023
Dear Valued Guest,On behalf of the entire team at the Hampton Inn & Suites by Hilton Denison, I would like to personally thank you for your very kind feedback. I look forward to the opportunity of welcoming you back in the future and will be sure to share your comments with the entire team! Have a wonderful day!
10/10 Excellent
Brett
13 Oct 2023
Brett
Stayed 1 night in Oct 2023
Response from General Manager of Hampton Inn & Suites Denison on 20 Oct 2023
Dear Valued Guest,On behalf of the entire team at the Hampton Inn & Suites by Hilton Denison, I would like to personally thank you for your very kind feedback. I look forward to the opportunity of welcoming you back in the future and will be sure to share your comments with the entire team! Have a wonderful day!
10/10 Excellent
Laurie
11 Oct 2023
Laurie
Stayed 1 night in Oct 2023
Response from General Manager of Hampton Inn & Suites Denison on 20 Oct 2023
Dear Valued Guest,On behalf of the entire team at the Hampton Inn & Suites by Hilton Denison, I would like to personally thank you for your very kind feedback. I look forward to the opportunity of welcoming you back in the future and will be sure to share your comments with the entire team! Have a wonderful day!
This was a nice and clean property. The breakfast was excellent.
Karen
Stayed 1 night in Oct 2023
Response from General Manager of Hampton Inn & Suites Denison on 11 Oct 2023
Dear Valued Guest,On behalf of the entire team at the Hampton Inn & Suites by Hilton Denison, I would like to personally thank you for your very kind feedback. I look forward to the opportunity of welcoming you back in the future and will be sure to share your comments with the entire team! Have a wonderful day!