2 kolam renang outdoor, dengan payung kolam renang dan kursi berjemur

Ulasan untuk Sri Phala Resort & Villa

4 out of 5
Sri Phala Resort & Villa
Jl. By Pass Ngurah Rai No. 35, Denpasar, Bali

Ulasan

8,4

Sangat Baik

Penilaian 10 - Sangat Bagus. 154 dari 370 ulasan" "
Penilaian 8 - Bagus. 143 dari 370 ulasan" "
Penilaian 6 - Cukup Baik. 58 dari 370 ulasan" "
Penilaian 4 - Buruk. 10 dari 370 ulasan" "
Penilaian 2 - Sangat Buruk. 5 dari 370 ulasan" "

8,4/10

Kebersihan

9,0/10

Staf & layanan

8,6/10

Fasilitas

8,0/10

Kondisi & fasilitas properti

9,4/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

vanessa

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The staff is wonderful and the hotel is so cute. Not that many things to walk around but wonderful place if you are traveling to Nusa Penida because is very close to the port.
Menginap 3 malam pada bulan Maret 2024

10/10 Sangat Bagus

Ulises

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Friendly staff, good food and beautiful place
Menginap 1 malam pada bulan Maret 2024

10/10 Sangat Bagus

PRIYANKARA

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Well maintained garden and great atmosphere. Staff were awesome and great to see all working as a team. You don’t hear the noise even the hotel is situated in middle of the busiest junction. I am recommending this place for anyone. I will be back! Cheers
Menginap 1 malam pada bulan Maret 2024

10/10 Sangat Bagus

PRIYANKARA

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Awesome staff, great landscaping and close to the beach..
Menginap 2 malam pada bulan Maret 2024

10/10 Sangat Bagus

Ivette

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
It was a very pleasant experience! Food was very good. Staff was lovely, kind and helpful.
Menginap 1 malam pada bulan Februari 2024

10/10 Sangat Bagus

Alex

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Love this place! Staff are amazing. Room clean and tidy! Went back twice after one of my trips. And will defo go back. Loverly place.
Menginap 1 malam pada bulan Februari 2024

10/10 Sangat Bagus

Alex

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
A really. Ice place and just booked to go back after the islands. Staff really amazing and the room was great, basic but clean and nice. Bed was really comfortable and breakfast was also great. You really cannot go wrong for the price they charge. Excellent value!!! They even helped carry my bags to the ferry port!! Amazing service and beautiful people
Menginap 1 malam pada bulan Februari 2024

10/10 Sangat Bagus

LUCA

Menginap 1 malam pada bulan Desember 2023

10/10 Sangat Bagus

Ellen

Menginap 3 malam pada bulan Desember 2023

10/10 Sangat Bagus

boris

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
pleasant stay
pleasant stay and beautifull swiming pools
Menginap 1 malam pada bulan Desember 2023

10/10 Sangat Bagus

Kevin

Bepergian dalam rombongan, Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
From start to finish, the staff welcomed us and added to our stay. The grounds are delightful and lovely to explore.
Menginap 3 malam pada bulan November 2023

10/10 Sangat Bagus

INES

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Todo muy bueno!
Excelentes instalaciones, muy limpias y extraordinaria atención, además muy bien ubicado si quieres viajar a Nusa Penida, no necesitas tomar taxi, de todas maneras volveremos en nuestra próxima visita!
Menginap 1 malam pada bulan November 2023

10/10 Sangat Bagus

matthew, Duncraig

Menginap 1 malam pada bulan November 2023

8/10 Bagus

Hans

Menginap 1 malam pada bulan Oktober 2023

6/10 Cukup Baik

Tim

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan
Menginap 1 malam pada bulan Oktober 2023

10/10 Sangat Bagus

Rosanna

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Struttura molto bella,personale gentilissimo, tutto molto pulito e organizzato! La stanza aveva poca luce e la colazione dolce non aveva molta scelta, ma per il resto ci siamo trovati benissimo! Davvero un oasi di tranquillita
Menginap 5 malam pada bulan September 2023

6/10 Cukup Baik

Louise

Bepergian bersama keluarga
Tidak Disukai: Kondisi & fasilitas properti
This property is nice but very tired and in need of some serious renovations. Rooms are shabby, verging on disrepair. Mosquito net has lots of holes, possibly just for decoration? Bathroom towels are very very old and shabby, grey and worn out. Pool areas a nice but could benefit from a few more loungers and umbrellas. Pool towels are lovely and fluffy. Restaurant is ok, menu limited and should maybe focus on local cuisine. Staff are very nice, smiley and polite. Spa massages are good, reasonably priced. Some confusion with overcharging at checkout which took time to resolve as well they couldn’t locate all towels. We had maintenance guy repairing aircon unit that took an armful of towels after mopping up leaked water but the receptionist was not convinced.
Menginap 7 malam pada bulan September 2023

10/10 Sangat Bagus

PATRICK

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
hôtel dans un super jardin verdoyant ( chant d'oiseau en plus ) chambre spacieuse , idéal pour un séjour à Bali , je recommande
Menginap 4 malam pada bulan September 2023

8/10 Bagus

Shatil Mahmud

Disukai: Kebersihan, staf & layanan
Menginap 4 malam pada bulan Agustus 2023
Tanggapan dari Sri Phala pada tanggal 5 Sep 2023
Dear Mr. Shatil,Hearty greetings from Sri Phala Resort, thank you for choosing us and taking your precious time to write us your valued feedback when you vacationed in Sanur. We are glad to hear that you enjoyed your stay, which is reflected in the almost perfect score that you gave us. It has become a part of our achievement in improving our quality service, and it really helps us build trust with our customers. We hope this review will bring it back to us on other occasions.Regard,

10/10 Sangat Bagus

Sarah K

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Beautiful Garden of a Hotel
Sri Phala was a breath of fresh air in bustling, crowded Sanur. Literally, like a private garden of peace to retreat to when all the activity outside wore me out. The pools are nice, the restaurant is good and peaceful, the rooms are beautiful, and the pathways throught the hotel complex are burtsling with plants, trees, and flowers. The staff was also helpful, professional and accomodating.
Menginap 2 malam pada bulan Agustus 2023
Tanggapan dari Sri Phala pada tanggal 6 Sep 2023
Dear Ms. Sarah, Hearty greeting from Sri Phala Resort, Thank you for taking the time to provide us with a review regarding your experience staying with us in Sanur. It is an honour for us to hear that you enjoyed your stay and liked the atmosphere at our resort, and this will be a benchmark for us in improving the cleanliness and quality of service we provide in the future. We really hope to see you again in Sri Phala at another suitable time.

10/10 Sangat Bagus

Hava, Alba

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Tutto stupendo! Sembra di entrare in un’altra realtà.. sicuramente ci torneremo!
Menginap 2 malam pada bulan Agustus 2023
Tanggapan dari Sri Phala pada tanggal 6 Sep 2023
Dear Mr/s, Hava, Hearty greeting from Sri Phala Resort, Thank you for being willing to share your experience during your stay with us at Sri Phala. We are also happy to hear your review, which states that you like the surrounding atmosphere and that this is like a breath of fresh air, which gives us new enthusiasm to always improve the quality of our service in the future. Our doors will always be wide open to welcome you and your family to visit Sri Phala another day.

10/10 Sangat Bagus

Øyvind M

Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari Sri Phala pada tanggal 13 Sep 2023
Dear Mrs. Oyvind, Hearty greetings from Sri Phala Resort, thank you for taking the time to give us a review of your experience while staying with us in Sanur. We are also happy to hear that you really enjoyed your holiday in Sri Phala. This is all reflected in the perfect score that you have given us, and we will use this as a benchmark to continue to improve the service we provide to our prospective customers in the future. We really hope to be able to meet you again at our place, Sri Phala, at the right time.sincerely yours,

8/10 Bagus

Peter

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Friendly service, great buffet breakfast, great pools, large rooms and convenient for the port if catching a boat.
Menginap 1 malam pada bulan Juli 2023

10/10 Sangat Bagus

Rodney James

Bepergian bersama teman, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Had a very relaxing time with my family.
Menginap 5 malam pada bulan Juni 2023
Tanggapan dari Sri Phala pada tanggal 7 Jul 2023
Dear Mr. Rodney, Hearty Greetings from Sri Phala, the most valuable thing for us is to hear that you feel comfortable when away from your home during your spent holiday with us, a lot story for us and really unforgetable moment. truely want to serve you with your family at Sri Phala on the other occassion.Regard,

10/10 Sangat Bagus

Anthony

Menginap 1 malam pada bulan Juni 2023
Tanggapan dari Sri Phala pada tanggal 10 Jul 2023
Dear Mr. Anthony, Hearty greeting from Sri Phala Resort, thank you for taking your precious time to giving us feedback during stay with us, how luck us to heard it bring us more positive energy and it will becomes our based to imrpove our qulity of service with maintenance our product to be better future, hopefuly would be met you again by the time in the other occassionRegard,

10/10 Sangat Bagus

Sandra

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Ein sehr schönes Hotel, das Bad ist etwas in die Jahre gekommen. Die Zimmer sind super schön groß und es hat 2 Pools. Die Mitarbeiter waren freundlich und hilfsbereit.
Menginap 4 malam pada bulan April 2023
Tanggapan dari Sri Phala pada tanggal 29 Mei 2023
eachte mevrouw Sandra,Hartelijke groet van Sri Phala Resort villa & Spa, bedankt voor het nemen van uw kostbare tijd om ons de feedback te geven, onze gewaardeerde opmerking zal onze eerste prioriteit worden wanneer we de kamer opruimen en onze service verbeteren. We zijn erg dankbaar dat we Sri Phala hebben gekozen als je tweede thuis tijdens je verblijf in Sanur. We hebben altijd een droom om u in de volgende gelegenheid weer van dienst te zijn bij Sri Phala.Groet,Beheer

10/10 Sangat Bagus

Pieter

Menginap 3 malam pada bulan Februari 2023

8/10 Bagus

Maya

Menginap 1 malam pada bulan September 2022

10/10 Sangat Bagus

Hannahgrace, Kodiak

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The staff is really nice and helpful. They became our friends. The place is really relaxing, quiet and peaceful. It's also within walking distance to the harbor and restaurants.
Menginap 1 malam pada bulan Agustus 2022
Tanggapan dari Gusti Arsana pada tanggal 7 Okt 2022
Dear Hannah Grace,Warmest greeting from Sri Phala Resort and Villa, Sanur, BaliThank you very much for taking some of your valuable time to give us such a great and beautiful review. very happy to know that we have been able to deliver service that met your expectation. You have become our family and friend, and Sri phala is now your home, please feel free to have a visit if you come back again to Bali.Sincerely yourGusti ArsanaResort Manager

6/10 Cukup Baik

Ian

Bepergian bersama keluarga
Disukai: Kebersihan, fasilitas
Tidak Disukai: Staf & layanan
We got in late at night because we had an early boat out of Sanur the next morning. Therefore there is not much to review. The airport pick-up was smooth however no one was able to check us in for over an hour because the staff was not trained on check-in. I stayed in a 2-level loft room that was comfortable but the Aircon was not strong enough to chill the room.
Menginap 1 malam pada bulan Agustus 2022
Tanggapan dari Gusti Arsana pada tanggal 7 Okt 2022
Dear Ian, Thank you so much for taking the time to leave a constructive review for us. All concerns that you have expressed are our concern for improvement so that the same thing does not happen again. We have conducted training to our staff on several operational-related SOPs and have ensured that all staff understand and know what to do. Once again thank you very much and hope we have the opportunity to welcome you again with better service in the future.

10/10 Sangat Bagus

Lynette

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great hotel very helpful and friendly staff. Dining area near pool so good ambience. Would recommend hotel.
Menginap 5 malam pada bulan Juli 2022
Tanggapan dari Gusti Arsana pada tanggal 31 Jul 2022
Dear Lynette, Warmest greeeting from Sri Phala Resort and VIlla, Sanur, Bali. Thank you very much for a great review given to us, it was a pleasure to know that we able to delivered product and service that met your expectation. Sri Phala is our home, and now it is your home. Looking forward to welcoming you again someday in the future. Regards,

10/10 Sangat Bagus

Mikael

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Maret 2020

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Tidak Disukai: Kondisi & fasilitas properti
아주 좋습니다
가격, 직원 대응, 위치, 환경, 부대시설, 조식 다 좋았습니다. 단 한가지 2층 객실 수압이 너무 낮아 샤워가 힘들정도 였습니다. 이점만 잘 체크하신다면 참 좋습니다.
Menginap 1 malam pada bulan Maret 2020

6/10 Cukup Baik

Nadine

Disukai: Staf & layanan
Tidak Disukai: Kenyamanan kamar
Vieilli mal
Bel hotel dans un cadre enchanteur avec deux belles piscines. Personnel attentionné et bon restaurant. Par contre l’hôtel vieilli mal. Matelas et literie usés et tâchés. Oreillers avec des tâches et des trous que nous avons fait remplacer. Pas d’eau chaude dans la douche même en laissant couler l’eau longtemps d’avance tel que suggéré par l’employé de la réception qui nous assurait qu’il y avait de l’eau chaude. Pas de rideau de douche dans la baignoire.
Menginap 1 malam pada bulan Maret 2020

10/10 Sangat Bagus

Rachelle

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Sri Phala - amazing staff.
Such wonderful customer service - everyone was so pleasant and friendly. We received an upgrade to a villa when we informed the front desk staff (and Gusti, the resort manager) that there were issues with the air-con’s in our two booked rooms. The villa was great: nice and spacious, overlooking the pool. It’s an easy, short walk out the back gate and down the road a little way to reach the lovely Sanur Beach (heaps of eateries and stalls along the walkway connecting right to Sanur CBD). We loved our stay - thank you so very much for having us!
Menginap 2 malam pada bulan Maret 2020

10/10 Sangat Bagus

Flemming

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Skønt ophold
Skønt ophold, med søde og imødekommende personaler. Roligt sted med god beliggenhed.
Menginap 3 malam pada bulan Februari 2020

8/10 Bagus

Traveler terverifikasi

Menginap 13 malam pada bulan Februari 2020
Tanggapan dari Gusti Arsana pada tanggal 6 Jun 2022
Dear our valuable guest, Greeting from Sri Phala Resort and Villa, Sanur Thank yo very much for the score given to us, it mean a lot for all of us in order to improve all aspects of our products and services. once again thank you and looking forward to see you again near in the future.

10/10 Sangat Bagus

Denis, montreal

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Bon pied a terre a sanur non loin de la plage dejeuner copieux 2 piscines tres grande chambre personel très gentil et attentionné nous y sommes rester 3 jour l hotel est en rafraîchissant presentement donc se sera encore mieux rien a dire de.negatif sur notre sejour
Menginap 3 malam pada bulan Februari 2020
Tanggapan dari Gusti Arsana pada tanggal 6 Jun 2022
Dear Denis, Warmest greeting from Sri Phala Resort and VIlla, Sanur Bali. Thank you very much for the great review given to us, is was an honor to be able to delivered service as your expectation. its been two years since the last time you visited us, and since to situation slowly back to normal, we do hope to see you again soon. Once again thank you and take care. Regards, Your Sri Phala Family

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan Februari 2020
Tanggapan dari Gusti Arsana pada tanggal 7 Jun 2022
Dear Our Valuable Guest, Warm greeting from Sri Phala Resort and Villa, Sanur, Bali Thank you very much for the score given. we trust that you have had a good experiences during you time staying with us. however some point that we need to improved to get the maximum score available. your feedback is really important for us. once again on the behalf of Sri Phala Family, thank you and look fprward welcoming you again in the future. best regards,

10/10 Sangat Bagus

Virginie, Cannes

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Really nice swiming pool, big clean room, staff perfect, the lobby lady is really sweet..thanks
Menginap 1 malam pada bulan Februari 2020
Tanggapan dari Gusti Arsana pada tanggal 6 Jun 2022
Dear Virginie, Warmest greeting from Sri Phala Resort and Villa, Sanur, Bali. Thank you very much for taking sometime to give us a great review. we all very happy to read your review since our service met your expectation. Its been two years because of pandemic and we all hoping to see you again soon. Best regards,

10/10 Sangat Bagus

Tomas

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Februari 2020

8/10 Bagus

Traveler terverifikasi

Bepergian bersama teman
Disukai: Staf & layanan, fasilitas
Staff are lovely and pool is nice. The room was too dark and the bathroom very smelly. Other than that it's very nice for the price.
Menginap 3 malam pada bulan Februari 2020
Tanggapan dari Gusti Arsana pada tanggal 6 Jun 2022
Dear our beloved Guest. Warmest greeting from Sri Phala Resort and Villa, Sanur, Bali. First of all thank you vey much for staying with us, for the review and also for the feedback given. your feedback is really important for us in order to get another point of view to improve our product. we have mad some adjustment for the room light and improve our cleanliness by held cleaning training for all of our housekeeping staff. Once again thank you, and looking forward welcoming you again sometimes in the future with better accommodation. Your Sri Phala Family

4/10 Buruk

Traveler terverifikasi

Tidak Disukai: Fasilitas, kondisi & fasilitas properti
Menginap 5 malam pada bulan Januari 2020

6/10 Cukup Baik

Traveler terverifikasi

Disukai: Staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Februari 2020

2/10 Sangat Buruk

Traveler terverifikasi

日程変更しようとしたが、通信出来ず結果泊まれませんでした。
Menginap 1 malam pada bulan Januari 2020
Tanggapan dari Gusti Arsana pada tanggal 7 Jun 2022
Dear our valuable guest, warmest greeting from Sri Phala Resort and Villa, Sanur, Bali. We do apologized for our delay to reply your comment and concern. apologized for all shortcoming especially communication concern. we strive to improve our services in any part in order to avoid any miscommunication in the future. Therefor, we all hopping to get any chance to welcoming you again. Regards

8/10 Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The rooms were guitar big and bright. The hotel seems in general in need for at renovation for instance the handle in the shower keept falling of. The breakfast was standard and the hospitality and helpfulness was in top.
Menginap 6 malam pada bulan Januari 2020

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Five minutes walk to the beach, two pools and very friendly staff
Menginap 1 malam pada bulan Januari 2020

6/10 Cukup Baik

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Close where I need to go to but our room was way at the corner and we could only see the roof of other buildings. I wish we were given the garden view.
Menginap 2 malam pada bulan Desember 2019
Tanggapan dari Gusti Arsana pada tanggal 7 Jun 2022
Dear beloved guest, Om Swastiastu, greeting from Sri Phala Resort and VIlla, Sanur, Bali. We do apologized for our delay to reply your concern and comment. We trust that we will get a chance to welcoming you again with a better room allocation. should you have any plan in the future to come back to our resort again, please fell free to let us know by sending us message to +62 877 847 90 454 with my self Gusti Arsana as the Resort Manager

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 8 malam pada bulan Desember 2019
Tanggapan dari Gusti Arsana pada tanggal 7 Jun 2022
Dear our valuable guest, Warmest greeting from Sri Phala Resort and Villa, Sanur, Bali. Thank you very much for the score given to us. We believed that you have had a great and enjoyable experiences during your time with us. for your information, we did upgrade some part of our property and also most of our services, there for, should you have any plan to come to Bali again, please feel free to have a visit. best regards,

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Sri Phala is a relaxing and peaceful place to stay, set in lovely gardens. The staff are all very friendly and helpful. It's only a short walk to the beach and plenty of cafes and restaurants. Breakfast is good too. We really enjoyed our stay, thank you.
Menginap 6 malam pada bulan Desember 2019
Tanggapan dari Gusti Arsana pada tanggal 7 Jun 2022
Dear our valuable guest, Om Swastiastu, greeting from Sri Phala Resort and Villa, Sanur. Thank you very much for the score and review given to us. really happy to know that you enjoyed your time with us. Sri Phala has become you home, and cant wait to welcoming you again sometime in the future. Regards