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Ulasan untuk Svarna Hotel Sanur

2.5 out of 5
Svarna Hotel Sanur
Jl. Danau Tamblingan, No. 50, Denpasar, Bali

Ulasan

7,6

Bagus

Penilaian 10 - Sangat Bagus. 16 dari 70 ulasan" "
Penilaian 8 - Bagus. 33 dari 70 ulasan" "
Penilaian 6 - Cukup Baik. 13 dari 70 ulasan" "
Penilaian 4 - Buruk. 6 dari 70 ulasan" "
Penilaian 2 - Sangat Buruk. 2 dari 70 ulasan" "

8,0/10

Kebersihan

7,8/10

Staf & layanan

9,0/10

Fasilitas

7,8/10

Kondisi & fasilitas properti

8,6/10

Ramah lingkungan

Ulasan

6/10 Cukup Baik

KOJI

Tidak Disukai: Kebersihan, kondisi & fasilitas properti
The room is always dark because the window on the entrance side is always covered with curtains as there is a lot of traffic.
Menginap 8 malam pada bulan Desember 2023

10/10 Sangat Bagus

Imran

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 7 malam pada bulan Desember 2023

10/10 Sangat Bagus

Raymond

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Good hotel in a convenient location
Great hotel in a good location close to everything. The staff are friendly and helpful and the rooms are cleaned thoroughly each day. Will definitely stay again.
Menginap 9 malam pada bulan Desember 2023

10/10 Sangat Bagus

Raymond

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great value accommodation in a good area near Sindhu Night Market. The friendly and professional staff made my stay even better. I will definitely stay here again!
Menginap 7 malam pada bulan November 2023

10/10 Sangat Bagus

Cock

Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
prijs kwaliteit verhouding excellent
Menginap 14 malam pada bulan Januari 2023

8/10 Bagus

Eileen

Disukai: Staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Greit for et par dager
Helt fint hotell, med hyggelige ansatte. Sanur er derimot ikke et fint feriested for oss, men mer en mellomstasjon fra Bali til andre øyer. Når vi ser tilbake er dette et sted vi helst ville vært foruten og heller dratt direkte vekk fra øya. Nusa Penida som er en times tid unna anbefales derimot på det sterkeste.
Menginap 2 malam pada bulan Juli 2018

10/10 Sangat Bagus

John, PERTH

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
A great little hotel has the lot and will be back again
Menginap 7 malam pada bulan April 2018

6/10 Cukup Baik

MUTSUNAO

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
お湯微妙な
シャワー弱い

8/10 Bagus

Jan

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Pěkný a relativně moderní hotel, příjemný personál
Příjemný menší hotel se super zaměstnanci, kteří vám se vším pomohou. Hotel je trochu zapadlý, takže není na první pohled vidět z ulice. Pokoje jsou komfortní a koupelna také. Hotel má na střeše bazén, který je ale velmi znčištěný až jsme se v něm skoro báli koupat :-(

4/10 Buruk

Traveler terverifikasi

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
コップが汚かった。 使用したカップがそのままソーサーに乗せてあった。 部屋は広くのんびりできる。 街歩きも位置的に便利。
Menginap 4 malam pada bulan Februari 2018

10/10 Sangat Bagus

Tim

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar

8/10 Bagus

Juhani

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Uimaan taas!
Mukava hotelli ja kiva henkilökunta. Keskeisellä paikalla.
Menginap 1 malam pada bulan Februari 2018

8/10 Bagus

Juhani

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Rahalle vastinetta
Ystävällinen henkilökunta, Hotellin sijainti on erinomainen.
Menginap 3 malam pada bulan Februari 2018

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Good hotel with nice pool
The hotel is located close to the main road and very quiet. It is a charming little hotel with a nice pool and friendly owner. We really enjoyed our stay at this hotel.
Menginap 2 malam pada bulan Agustus 2017

6/10 Cukup Baik

Anthony

Okay but there are better options in Sanur
Prices for Svarna are moderate but there are, in my opinion, better options around for a similar price. The place doesn't have any real Balinese character. There's nowhere to sit outside your room so you're stuck inside but there's only the bed or a writing desk and chair to sit on. The Hotels.com hotel information indicated there were bathrobes and a turndown service but there were neither. The Hotels.com site also advises there is a balcony but there isn't - it's just a veranda for everyone to walk along to get to their rooms. The room itself is generally fine - reasonably sized with good storage in the wardrobe which includes a safe (at floor level which makes it difficult to access). Good sized small fridge is provided. The lighting is okay although there aren't any proper reading lights and there are no bedside switches to turn lights on or off which is a bit of a pain at night. The bathroom is adequate though could do with some shelf space for putting your toiletries, etc. The pool area, while relatively small, is okay for a quick dip. There are three pool lounges on the deck. The staff at Svarna seem friendly enough but not always that efficient although I didn't have a lot of interaction with them. The hotel's location is one of its best features as it is close to just about everything you need or are likely to do in Sanur including the beach, shops and restaurants. Having a proper money changer (MPB) out the front of the hotel is handy too.
Menginap 9 malam pada bulan Juli 2017

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Agustus 2017

4/10 Buruk

Katrine Krusell

Disukai: Kenyamanan kamar
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Menginap 4 malam pada bulan Juli 2017

6/10 Cukup Baik

roelof

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Niet schoon, geen wifi
Na een eerder bezoek, ben ik nu toch minder enthousiast. De kamer die ik nu had was smoezelig. Badkamer was niet proper, kalkaanslag overal. Wasbak niet schoon. Ook lag WiFi al vier dagen plat. Om die reden de boeking ongedaan te maken, werd afgewezen. Het zwembad vertoont alggroei aan de randen en de tegels zijn spekglad

8/10 Bagus

Roel, Tilburg

Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Alles lekker nieuw en luxe
Bij aankomst verwacht je niet dat er zo'n lekker hotel schuilt aan een drukke straat. Ik sliep op bovenste verdieping in een grote kamer met airco. Weinig ramen waardoor het wat duister ovrrkomt. Geen licht n last boven het bureau. Verder alles keurig. Van het geluid van de watertank had ik niet zo'n last. Het dakzwenbad is super. Leuk uitzicht. Voor die prijs wel een aanrader

8/10 Bagus

Garry S

Disukai: Kenyamanan kamar
Tidak Disukai: Staf & layanan
Decent hotel that falls far short of its potential
This little hotel has the potential to be a great stay however it will never happen while it is being run by untrained, unsupervised young adults with little concern for customers. Our room is only 6 - 8 mtrs from reception and due to the open courtyard sound travels well there. We were often woken up early by noisy gossip and chatter from staff talking to each other across the courtyard and from floor to floor with no regard for people sleeping. 2 Nights before leaving I had to get out of bed in my pyjamas and cross to reception to ask the two guys on duty to shut up. It was 1am in the morning and these two were having a loud conversation. Next morning the girls were doing the same right outside our door at 7am. These untrained 'kids' have no idea how to thoroughly clean a room. Cleaning is superficial and we had to ask several times for water or toilet paper or soap from reception because whoever cleaned our room 'forgot'. The 'free wi-fi' needs a booster as it is unreliable. Also the hot water system was awful taking 5 - 7 minutes from turning on till it got warm enough to shower. Besides all that our room was large and the hotel well positioned. The staff do help when asked to. our bed was a king and comfortable. All facilities were good and working (except the HWS and a patchy wi-fi). Price was reasonable. The rooftop pool is great and private but could do with a thorough vacumming. Over all a decent hotel that falls far short of it's potential.

6/10 Cukup Baik

Axel

Disukai: Kenyamanan kamar

8/10 Bagus

Maria Consuelo, Chile

Disukai: Staf & layanan, kenyamanan kamar
Buena ubicación
Es una buena opción, tiene muy buena ubicación pero a diferencia de la mayoría de los hoteles este no incluye el desayuno. Baños no muy limpios... Especialmente la ducha. Las personas que trabajan ahí son extremadamente amables!

8/10 Bagus

Gav, Australia

Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Great value
Great value hotel room was huge and clean staff were very helpful but a bit slack sometimes. I stayed for 26 nights and really enjoyed it here central to everything in Sanur

8/10 Bagus

Mary, The Hague

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Sanur perfect for beach, shops and wellness
Great budget hotel, staff very helpful and a nice private swimming pool.

2/10 Sangat Buruk

Mark Stephens, Svarna Hotel, Sanur, Bali

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Poor Service
Pathetic service due to poor management. Personnel nice but poorly trained. Need key to keep power/A/C on. Got extra key for this, but after 3 days they began to take this key. They would deny, arguements began and continued for days. Would tell me roommate had both keys, a lie, so, no power. After an hr. of much unhappiness on my part one night, magically, they produced electronic key for power but would not code for room access. Stay tuned, for this worst hotel experience of my life. Place does have potential under proper management. Room is spacious, bed is comfy, there is a fridge, but, bathroom needs proper cleaning/disinfecting and lighting to see in mirror is poor. There is a room safe but it's not bolted down. How dumb can you be? Bottom line, if not for their cheapness with the power, ok place for price. But, I'm ready to move to another hotel to escape the extreme agravation.

4/10 Buruk

OKさん

Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
んー
とてもいい感じに見えたがベットがダニだらけで身体中噛まれた！ プールも閉鎖されて使えない。 それ以外は普通。

4/10 Buruk

H, Bra läge med nära till alla restauranger o mysig strand, var väl det som gjorde hotellet värt.

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Välj något annat hotell på samma gata
Tråkigt med ett relativt nybyggt hotell som dom senare låter förfalla med utebliven städning o mögel i rummen. Hade kunnat vara så mycket fräschare med bara bättre städning o underhållning av hotellet! Poolen var även trasig under våra 4 nätter där, helt grön. Blev även av med mina solglasögon på hotellrummet, något jag påpekade ett flertal gånger men managern tog mig inte på allvar trots att det tydligt märktes att någon varit inne på vårat rum (o låst efter sig) medan vi var iväg o åt. De flesta ur personalen var annars trevliga o hjälpsamma.

6/10 Cukup Baik

Traveler terverifikasi

Disukai: Kebersihan, kenyamanan kamar
Close to everything
This hotel is good if you are wanting to get onto the boats to Lembongan island as it is very close and the reception is open late as we arrived at 1.30am.

4/10 Buruk

mattias

Disukai: Kebersihan
Tidak Disukai: Staf & layanan, kenyamanan kamar
Vi lämnade hotellet direkt och bokade

10/10 Sangat Bagus

Jeremy

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar

8/10 Bagus

Elisabeth, Limhamn

Disukai: Kebersihan
Bra läge
Svarna hotel hade ett bra läge på huvudgatan i Sanur nära till restauranger, shopping och stranden.

8/10 Bagus

Gertrud, Amsterdam

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Dicht bij alles en rims
Uitstekende prijs kwaliteit en goede ligging

8/10 Bagus

Stig, Lund

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Standard
frukost inte inkluderat blev anvisad till tråkig frukost Allmänt tråkig för att vara Bali. Bra som övernattning och inte för att stanna

8/10 Bagus

sand, paris

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Proche plage. Accueil du personnel agréable
Accueil au top. Propreté et confort de la chambre. Piscine top. Bien situé.

2/10 Sangat Buruk

Peter, Darwin

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Very very disappointing - would not recommend
Very disappointing experience. Booked 10 nights but left after first night. Firstly the pool-disgusting - green, mouldy, unsanitary and would not use. Room - The bathroom was not cleaned thoroughly, dirty walls. The towels were very old and stained. The bed sheet was stained and the quilt cover had big dirty brown stains on it. Filthy. Very unsanitary. Only good thing was that the room was large with a safe. Very poor lighting in the room. TV only in Indonesian.Breakfast very basic and not filling only tea/coffee otherwise pay for other. The staff were friendly but the lack of English made things more difficult. We travel to Bali a few times a year and enjoy trying new accommodation places. Our holidays in Bali are about swimming and relaxing so the morning after the first night we asked to speak with a manager to leave and get a refund but was told he was not on sight. We spoke to him on the phone but he said he cannot allow any refund. We still left and checked into another complex down the road and payed for 9 nights. Came back the next day to try again and he was still not there. We contacted our daughter in Australia who called Hotels.com and a wonderful staff member there contacted a higher manager for this hotel who was disappointed that our needs had not been dealt with appropriately and he authorised an 8 day refund out of our 10 nights paid so we only missed out on one nights refund.We were happy with this result and it covered most of our new accommodation.

6/10 Cukup Baik

Traveler terverifikasi

Une nuit trouvée en catastrophe car annulation de vol. Très bruyant , proche de la rue ,standard au même niveau que les chambres , lumière dans le couloir Après situation très pratique plein centre. Qq mètres de la plage et toutes commodités.

4/10 Buruk

Traveler terverifikasi

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Svarna, its okay
Staff very good. A simple, clean, quiet, small B & B type place. Minimal outdoor space within the Svarna Hotel. Breakfast as mentioned by other travellers is basic and limited but suffices too kick start the day.

8/10 Bagus

Ikumi, シンガポール

Disukai: Kebersihan, staf & layanan, kenyamanan kamar
行動に便利な宿
ローカルマーケットやビーチまで徒歩圏内。 ホテルは通りに面しているが、客室は奥まったところに配置されています。 客室によっては窓が廊下に面しているので神経質な方には不向き。窓には遮光カーテンがあり、廊下は中庭を囲む形になっています。 バスタブはありませんが、ハンドシャワーとレインシャワーが設置されています。 換気扇の音がうるさいのと、シャワーの圧力が弱いことが残念です。 石鹸の他、シャンプーとボディーソープが壁かけタイプのディスペンサーに準備されています。ホテル滞在型でなく、街に行動型の旅行にはよいホテルと思います。

6/10 Cukup Baik

Robert, Adelaide

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great location
Great location close to all facilities. Beach restaurants 1 street away. Set back from Main Street so nice and quiet at night. Staff super friendly and happy to help out with all our needs. Safe parking for our hired scooters. Only down side was pool was out of action, was being repaired due to leak, would have been nice to cool off after a day out. Overall would stay again without hesitation.

8/10 Bagus

tony, oslo

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
svarna sanur.
Bodde der en uke,og var veldig fornøyd. 5 min til stranda,og det var også ett lite basseng på taket. Dette hadde vi for oss selv mesteparten av oppholdet. Ville lett valgt dette igjen.

8/10 Bagus

Anne, Singapore

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Clean,modern, value for money accomodation
This is my second visit and a first for my sister. The room was very clean upon arrival. We only stayed for one night as we had to make our way for our ferry to Nusa Lembongan. All in, this place is value for money. We did not expect to have breakfast provided but it did! Simple choice of breakfast yet satisfying.

6/10 Cukup Baik

Traveler terverifikasi

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great location
Great location for seminyak with really friendly staff, our room was right next door to the reception so it was noisy with phone ringing and new arrivals also the roof top pool is nice but the sun beds are very tightly fitted around the pool!

10/10 Sangat Bagus

sylvie, Gibsons

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Perfect for overnight stay
Excellent hotel and great value. 10 min. Walk from beach, lots of restaurants and shops. Very quiet,away from the street. Modern and very clean. Staff very helpful, Breakfast average. Would recommend without hesitation.

8/10 Bagus

micael, Laholm

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Centralt
Litet trevligt hotell och prisvärt, där poolen var ett svalkande inslag på ett annars mycket varmt Bali. Frukosten serverades i resturangen bredvid hotellet. Litle Bird ett litet matställe med levande musik alldeles i närheten, mysigt och god mat.

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
満足
たまたま工事中でうるさかったけど、施設やフロントの対応には満足しました。 二階にプールがあるので星空を見ながら 泳いだら素敵だな。 ただ一つ。朝食をつけて欲しかったな。

8/10 Bagus

darcy, Perth

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
quick stopover
just a quick stopover this time but svarna is always a nice place to be good location and friendly staff stayed a few times and never a reason to complain.

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Nice clean hotel
I would recommend very tidy nice shower nice rooftop pool one of the cleaner places I stayed in bali

8/10 Bagus

Mechthild, Duesseldorf

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
neues ruhiges Hotel mit schoenen Zimmern und Pool
Hotel neu. Zimmer gut eingerichtet und sauber. Der Pool auf dem Dach bietet schoene Aussicht ueber Sanur. Das Personal ist sehr freundlich und hilfsbereit. Leider bietet Svarna selbst kein Fruehstueck an. Wenn man dieses dazu gebucht hat bekommt man nur einem Gutschein fuer das benachbarte Swastika-Hotel. Dort ist alles alt und das Fruehstueck einfach nur schlecht. Deshalb Svarna-Hotel bitte unbedingt ohne Fruehstuekc buchen und ein paar Meter weiter ins Street-Cafe gehen, wo es fuer kleines Geld sehr gutes Fruehstueck a la carte gibt.

6/10 Cukup Baik

brian russell, AUSTRALIA

Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
snowballs
No minibar bad lighting small bottled water they must put ladder into pool which was dangerous without i cut hand trying to get out. A child would not be able to get out. Breakfast is next door and not buffet i paid solo $ 16 extra when i booked for max two eggs and a little salad young man on desk good