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Ulasan untuk The Kanjeng Suite & Villa Sanur

2.5 out of 5
The Kanjeng Suite & Villa Sanur
Jl. Pengembak, 28, Denpasar, Bali

Ulasan

7,0

Bagus

Penilaian 10 - Sangat Bagus. 24 dari 185 ulasan" "
Penilaian 8 - Bagus. 91 dari 185 ulasan" "
Penilaian 6 - Cukup Baik. 37 dari 185 ulasan" "
Penilaian 4 - Buruk. 20 dari 185 ulasan" "
Penilaian 2 - Sangat Buruk. 13 dari 185 ulasan" "

7,4/10

Kebersihan

7,6/10

Staf & layanan

6,6/10

Fasilitas

6,6/10

Kondisi & fasilitas properti

2,0/10

Ramah lingkungan

Ulasan

8/10 Bagus

Bruce

Disukai: Staf & layanan, kenyamanan kamar
It is a very good value! BIG rooms. Getting a little old and needs just a little upkeep.
Menginap 1 malam pada bulan Januari 2020
Tanggapan dari Joey pada tanggal 24 Jan 2020
Thank you for your sweet words, Bruce! We hope to give you a consistent service every time. Regards, Joey

10/10 Sangat Bagus

Dian, jakarta

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
very recomended for honeymoon
comfort and very friendly staff

10/10 Sangat Bagus

Nanda Amriza Anugrah, Jakarta

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Awesome hotel for trippers
Awesome !!!

6/10 Cukup Baik

Fe, Bandung

Disukai: Staf & layanan, kenyamanan kamar
Enak untuk bersantai
Lingkungan hotel yang nyaman, tenang, dan asri. Enak untuk santai dan istirahat dari rutinitas. Hotel menyediakan fasilitas sepeda gratis. Lumayan untuk sedikit berolah raga sambil menikmati lingkungan di seputar Pantai Sanur. Lokasi hotel juga hanya berjarak 200m dari pantai Pengembak Sanur. Fasilitas secara keseluruhan cukup baik dan bersih, hanya saja ada 1 bantal dari beberapa bantal yang berbau lembab seperti tidak terawat.

2/10 Sangat Buruk

Omar

Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Struttura decadente , sporca , a dire poco oscena in tutto Altro che 4 stelle , qui siamo a livelli dei peggiori ostelli
Menginap 13 malam pada bulan Agustus 2023
Tanggapan dari Eva pada tanggal 29 Agu 2023
Ciao, Omar! Siamo davvero dispiaciuti di aver scoperto che la tua esperienza con noi non è stata piacevole. Lavoreremo sicuramente sui tuoi suggerimenti per offrirti la migliore esperienza possibile la prossima volta. Saluti, Eva

6/10 Cukup Baik

MARIA

Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Cheap for a reason
Very rundown and poorly maintained, lots of mould and very mouldy smelling - linen was fresh but the mouldy smell and general uncleanliness made it quite uncomfortable. Cheap, so to be expected.
Menginap 2 malam pada bulan Maret 2020
Tanggapan dari Nur pada tanggal 15 Mar 2020
Sincere Apologies, Maria! We understand that your experience was not up to expectations. Do not worry, we are continuously working to improve our services to make sure your next stay is perfect. Regards, Nur

4/10 Buruk

Guat B

Bepergian dalam rombongan
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
A beautiful place neglected
Beautiful place but not maintained. Trash was overflowing. Room service plates were left outside the door for 2 days or more. Swimming pool did not have a working pump
Menginap 2 malam pada bulan Januari 2020
Tanggapan dari Joey pada tanggal 2 Feb 2020
Hi, Guat! Sorry for the trouble faced. We have duly noted your feedback and will ensure better services in the future. Have a nice day ahead :) Regards, Joey

10/10 Sangat Bagus

BaliBart, Ubud, Bali

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Huge room with large bathroom and shower, large closets, big flat TV, even had small kitchen! Very nice.
Menginap 1 malam pada bulan Desember 2019
Tanggapan dari Joey pada tanggal 9 Des 2019
Thank you for rating us super, Delighted to know you liked our services. Hope to welcome you again soon Regards, Joey

8/10 Bagus

Kimmo

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Muutaman tunnin unet
Arvostelumme perustuu hinta/laatu suhteeseen. Saavuimme Dempasariin myöhään puolelta öin, joten tämä oli vain muutaman tunnin unta ja suihkua varten ennen kuin jatkoimme seuraavaan residenssiin.Tähän tarkoitukseen 18USD:in hintaan kahdelta tämä hotelli oli oikein hyvä.
Menginap 1 malam pada bulan September 2019

10/10 Sangat Bagus

Lisa

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Rekommenderas starkt!
Vi fick en svit för endast 111 kr och den var väldigt fin! Riktigt skön säng och stort rum. Pool precis utanför rummet. Det finns ett kök men man kan dock inte laga mat då ser varken finns redskap eller gas. Kyl finns vilket är ett stort plus! Även Wi-Fi och dricksvatten. Skulle absolut bo här igen!
Menginap 1 malam pada bulan September 2019
Tanggapan dari Cheshta pada tanggal 19 Sep 2019
Hej Lisa! Tack så mycket för att du har skrivit recensionen och betygsatt oss positivt. Vi ber om ursäkt för frågan och vi strävar efter att säkerställa bättre tjänster ytterligare. Hälsningar, Cheshta

2/10 Sangat Buruk

Traveler terverifikasi

Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
This property seems to be a front for money laundering. It’s well built but badly maintained. Do not bother visiting it even though it looks like a good deal at the given price point.
Menginap 2 malam pada bulan Mei 2019
Tanggapan dari Management pada tanggal 24 Mei 2019
Dear Sir / Madam, Warmest greeting from Astana Pengembak Suite Thank you for your email, we are sorry about this condition and we will work hard to get better in the future. Thank you for your kindly attention. Best Regards,

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, fasilitas
Staff were excellent and a very peaceful location
Menginap 3 malam pada bulan Mei 2019
Tanggapan dari AnieS - Sales pada tanggal 22 Mei 2019
Dear Sir / Madam, Warmest greeting from Astana Pengembak Suite Thank you for your email and hope can enjoy stay with us. Thank you for your kindly attention. Best Regard,

4/10 Buruk

Traveler terverifikasi

Disukai: Staf & layanan
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Menginap 9 malam pada bulan April 2019
Tanggapan dari Management pada tanggal 13 Mei 2019
Dear Sir / Madam, Warmest greeting from Astana Pengembak Suite Thank you for stay with us. Best Regards

6/10 Cukup Baik

Traveler terverifikasi

Bepergian dalam rombongan
Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
水漏れしている所や、電球が切れたままだったので、メンテナンスをしてほしい。
Menginap 9 malam pada bulan April 2019
Tanggapan dari Management pada tanggal 13 Mei 2019
Dear Sir / Madam, Warmest greeting from Astana Pengembak Suite. Thank you for your email and we are sorry for the condition. We will hard work to get better in the future. Thank you for your kindly attention. Best Regards,

8/10 Bagus

ma-san, japan

Traveler bisnis
Disukai: Kebersihan, staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
プールが使えない。藻が生えてる…浄化してない！
Menginap 3 malam pada bulan Mei 2019
Tanggapan dari AnieS - Sales pada tanggal 9 Mei 2019
Dear Masahiro, Warmest greeting from Astana Pengembak Suite Thank you for your email and we are sorry about this condition due still under maintenance, hope we can meet with good condition. Thank you for your kindly attention and have good day. Best Regards,

8/10 Bagus

Pamela

Disukai: Kebersihan, staf & layanan, kenyamanan kamar
The hotel seems a little run down, the wallpaper in our hotel room was torn and there were many cracks in the wall. phone wasnt working in the hotel. the pool wasnt clean and the fruits from the trees kept dropping and hitting our sliding door which startled us at first. also made us not want to go out through the sliding door in fear of being hit by them. but despite this the room was really comfortable and the service was great, filled with many friendly staff. the local area is quiet and peaceful with a nice beach which was a 15 minute walk away. good for those that do not want to be in a heavily touristed area. cheap area too since the prices area twice/three times more expensive in kuta (heavily touristed areas). however its not a well lit place so we had to grab back to our hotel since we couldnt see where we were going. would come back here again because it was really comfortable for us and the staff were really friendly. not for those who have reallyhigh standards though
Menginap 2 malam pada bulan April 2019
Tanggapan dari AnieS - Sales pada tanggal 9 Mei 2019
Dear Pamela, Warmest greeting from Astana Pengembak Suite Thank you for your email and we are sorry with a slightly uncomfortable condition, but we will work hard to be better and hope you will stay again with us. Thank you for your kindly attention and have good day. Best Regards,

2/10 Sangat Buruk

Traveler terverifikasi

Menginap 3 malam pada bulan April 2019
Tanggapan dari Management pada tanggal 9 Mei 2019
Dear Sir / Madam, Warmest greeting from Astana Pengembak Suite Thank you for your kindly attention. Best Regards,

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, fasilitas
it is nice close to all shops the room is nice cleaned everyday needs some repairs the swimming pool was not in order to be used the staff are very nice over al I liked it though I had no hot water n the unit I informed the staff but never fixed.
Menginap 8 malam pada bulan Maret 2019
Tanggapan dari AnieS _ Sales pada tanggal 25 Apr 2019
Dear Sir / Madam, Warmest greeting from Astana Pengembak Suite. Thank you for your email and stay with us hope you can enjoy also we can meet in the future. Thank you for your kindly attention. Best Regards,

8/10 Bagus

Traveler terverifikasi

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Yummy breakfast. Lot's of option. A bit in the middle of no where
Menginap 1 malam pada bulan April 2019
Tanggapan dari AnieS _ Sales pada tanggal 25 Apr 2019
Dear Sir / Madam, Warmest greeting from Astana Pengembak Suite. Thank you for your email and stay with us, hope we can meet in the future with good condition more than before. Thank you for your kindly attention. Best Regards,

6/10 Cukup Baik

Traveler terverifikasi

Tidak Disukai: Kondisi & fasilitas properti
メンテナンスができていない。
Menginap 4 malam pada bulan Februari 2019

4/10 Buruk

Traveler terverifikasi

Bepergian bersama teman, Traveler bisnis
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
1年前よりかなり部屋が退化していた。バルコニーへ出る扉を開けるのにすごい大変。プールは入れる状況ではない。 ファミリールームのビラはリニューアルされていて、とても綺麗な様子でしたが、掲載がないです
Menginap 8 malam pada bulan Februari 2019

6/10 Cukup Baik

Traveler terverifikasi

Tidak Disukai: Staf & layanan
泳池都是綠藻，只能日光浴 房間馬桶有黃垢，雖然每天都有清潔
Menginap 4 malam pada bulan Februari 2019

8/10 Bagus

Nura

Disukai: Fasilitas, kondisi & fasilitas properti
It was a very decent stay. The rooms are okay, breakfast was simple but good too.
Menginap 2 malam pada bulan Januari 2019

4/10 Buruk

Traveler terverifikasi

Disukai: Kebersihan, kenyamanan kamar
Tidak Disukai: Kondisi & fasilitas properti
I stayed 9 days in Jan 2019 with 7 friends and was happy enough with my spacious and clean room but was disgusted that the pool was green and impossible to swim in. It was like a frog pond. Even though we complained, it was unswimmable for our entire visit. The breakfast area is quite dingy / dirty and had dead cockroaches on the floor. The breakfast food was limited and very bland in flavour. I would not recommend this hotel
Menginap 9 malam pada bulan Desember 2018

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
朝ごはんが美味しかった！
Menginap 1 malam pada bulan Desember 2018

4/10 Buruk

Zhanna

Tidak Disukai: Kondisi & fasilitas properti
lost charms
The place original design had a good intent and thoughtful. however, the conditions of the propriety desperately needs some love and care. it is not well maintained everywhere you look. upholstery of the furnishing is filthy, walls and ceiling stained, pilling off panels, and wall-covers... it was most disappointing to see the conditions. it seams as people who works there - does not take pride and joy.
Menginap 1 malam pada bulan Desember 2018

4/10 Buruk

Choco

Tidak Disukai: Kondisi & fasilitas properti
何年も利用しているので、 最初の頃から比べて老朽化が激しい。 きちんとメンテナンスして欲しい。
Menginap 5 malam pada bulan November 2018

10/10 Sangat Bagus

masaa, Tokyo

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Everyday so good^^*
Menginap 3 malam pada bulan November 2018

6/10 Cukup Baik

Patricia

Disukai: Staf & layanan, kenyamanan kamar
Tidak Disukai: Kondisi & fasilitas properti
Menginap 1 malam pada bulan Oktober 2018

4/10 Buruk

Traveler terverifikasi

Disukai: Staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
Walking distance from beach and shops, very dirty and broken down pool, rooms need a lot of work. Staff very friendly, good breakfast
Menginap 3 malam pada bulan September 2018

2/10 Sangat Buruk

Nina

Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
No-no-no
There is mould everyver, smells badly. Better to chose other place.
Menginap 1 malam pada bulan September 2018

2/10 Sangat Buruk

marion, france

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
FUYEZ !!!!
On devait rester 8 nuits on n’en a fait une seule. Aucune réception ( c’est vrai qu’ils ne la montrent pas en photo) les chambres dégoûtantes, les serviettes de toilettes noires de crasse. Les draps pas changés, on a dormi habillé pour ne pas être en contact. Si on peut appeler ça dormir, des bruits douteux, des rats ?, les chambres ne ferment pas. La piscine impossible. On est parti dès le lendemain matin. On voyage pas mal, mais on n’avait jamais vu ça ! Attention, beaucoup d’hotrls Dur Bali mettent des photos qui datent, ça ne reflète en rien la réalité. Pas cher pas bon !!!
Menginap 8 malam pada bulan Agustus 2018

2/10 Sangat Buruk

Stine Helen

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Do not book.
Bildene lyver. Jeg booket en natt før vi skulle reise videre, og ble svært skuffet. The pool-area is nice, but the rooms are very old and rough around the edges. It is mold-spots on the walls and dirty spots on the sofa. The chair on the terrace was broken. I’m sure it lookes good 10-15 years ago, but nothing is done since. We slept with our clothes on and could not wait to leave. It is harsh, but the truth as I see it.
Menginap 1 malam pada bulan Juli 2018

8/10 Bagus

Alizée, Paris

Disukai: Kebersihan, kenyamanan kamar
Je recommande
Superbe petite chambre de type appartement, très spacieuse, face à la piscine. Les équipements sont jolies mais un peu vieillo pour certains d’entres eux. Les chambres sont nettoyées chaque jour. Le petit déjeuner est copieux. Il est possible de louer des scooters facilement. Seul bemol, nous avons dû attendre notre taxi plus d’une demi heure car le travail n’avait pas été fait correctement..
Menginap 3 malam pada bulan Agustus 2018

2/10 Sangat Buruk

Jill, Sydney

Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Run Down - Not a 4star
The property is extremely run down. The pool is falling apart with tiles missing, it also wasnt cleaned while we were there and has turned green. Room service plates where left outside rooms for days before anyone took them away. The rooms are nice but need a revamp. I would never recommend this property to any of my clients and I would recommend it was removed from Expedia until it is fixed up.
Menginap 5 malam pada bulan Juli 2018

6/10 Cukup Baik

Traveler terverifikasi

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Okay but not nice
The room was a good size and the bed was very comfortable. The sofa needed to be cleaned. the kitchen was fully stocked with what you need. But, the walls were in need of repair and the balcony door was a problem to close.
Menginap 5 malam pada bulan Juni 2018

2/10 Sangat Buruk

Suzie

Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Not a great expereience
Arrived at midnight exhausted to find our room ceiling was coated in mould. The smell was unbearable and hit you as soon as you opened the door. Added to this was the pungent aroma of fabric softener/detergent on the bed linen. Barely slept! Breakfast (thought it said was included) was non existent when we left at 7am. Sign on the door said due to changes at the hotel payment for breakfast was required. Pool was dirty and gardens looked run down.
Menginap 1 malam pada bulan Mei 2018

8/10 Bagus

Ivan, Expat in Jakarta

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great value for money
Rooms are large and well equipped. Very comfortable. The hotel is quiet and has good security. Breakfast is very good and served quickly. Overall I really liked it. Only 3 down sides. 01. The location is a 10 minute walk to the beach 02. The pool is ugly and not well maintained 03. Some parts of the hotel are dirty and not well maintained, despite the building being only 5 years old. These points are offset by the economical price. Once you are in the room they don't matter.
Menginap 3 malam pada bulan Mei 2018

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Hotellrommet var veldig fint, og rommet var vel verdt pengene om ikke mer. Det var veldig renslig, og komfortabelt rom. De som satt i resepsjonen hadde problemer med å forstå engelsk, som var et lite minus. Vi fikk ikke utforsket området, ettersom at vi bare var der en natt. Ville nok ikke anbefalt å bo her over flere netter, men er perfekt om det kun er et lite stopp under reisen.

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kenyamanan kamar
dit hotel is een prima hotel voor een nachtje maar ik zou dit hotel persoonlijk niet aanraden voor een lange vakantie. De ligging is aan de buitenkant van sanur ( het centrum Of het strand is te ver om te lopen) makkelijk te bereiken met de taxi of scooter. Het ontbijt is een kaart waaruit je kunt kiezen, keuze uit english of asian prima keuze! De kamer is erg ruim ingericht met een kookgedeelte koelkast magnetron slaapbank bed en grote badkamer. Er zitten alleen veel muggen in de badkamer. Personeel erg vriendelijk en behulpzaam. Het zwembad is aan vervanging toe. Tegels liggen los of zijn kapot. Sommige kamers hebben direct toegang tot het zwembad deze zou ik aanbevelen qua ligging

8/10 Bagus

siti

Disukai: Kebersihan, kenyamanan kamar
It was okay.
Just needed a stay for shower n bed as we were out most of the time during the day. The place probably need some renovation. Breakfast would help if it was served earlier. Other than that, it was rather an 'okay' stay.

4/10 Buruk

Traveler terverifikasi

Tidak Disukai: Kebersihan, kondisi & fasilitas properti
The hotel lack maintenance. The bedsheet was damp. Sofa covered with dust. It dissapointed since the hotel has a lot of potential.
Menginap 1 malam pada bulan Januari 2018

6/10 Cukup Baik

Fanny

Disukai: Staf & layanan, kenyamanan kamar
Menginap 2 malam pada bulan Februari 2018

2/10 Sangat Buruk

Severine, Darwin

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Run down hotel far from everything
To start with, the location is way too far from Kuta and it becomes quickly a nightmare to travel around as the traffic is unbearable. Any trip takes forever. A lot of time wasted in a car! Then the state of the hotel is simply unacceptable compared to the photos still used on internet. If at least it was advertised as a very cheap place but having paid for a 4 star hotel, it was extremely disappointing and revolting! It should be rated a 1 star hotel maybe. Everything is falling apart, the hotel needs a complete renovation. The staff was mainly friendly. After raising my issues, we had first been told we would be transferred to another hotel but in the morning we got told nothing could be done! I got hold of Expedia and we had to negotiate our way to another (fantastic) hotel in Kuta. That is the only positive thing that happened. I would not recommend that hotel unless you pay a very low price.
Menginap 6 malam pada bulan Desember 2017

4/10 Buruk

Traveler terverifikasi

Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Trevlig personal men...
Sunkigt och nergånget. Smutsigt!!
Menginap 1 malam pada bulan Desember 2017

6/10 Cukup Baik

Katie, UK

Disukai: Staf & layanan
Tidak Disukai: Kenyamanan kamar
Our stay was ok. The room was very damp which made all of our clothes damp, and made it difficult to dry anything. Paid for a pool view but got a restaurant view, shower lacked power and kept changing temperature. Overall staff were very friendly but the room was disappointing.
Menginap 3 malam pada bulan Oktober 2017

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Quiet location and walk to the beach
We only stayed here for one night on transit to Nusa Lemobongan but would happily come back again. Very reasonable price for 2 bedrooms/two bathrooms. If you want 5 star then this is not for you as things could do with a bit of a makeover but if youre budget conscious then its very comfortable. Very quiet locaton and only 10 minutes walk to beach and local shops and Warungs. Less hectic than Seminyak and legian, and as usual the Indonesians can never do enough for you.
Menginap 1 malam pada bulan September 2017

4/10 Buruk

catherine

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Not as described
We reserved a room with 2 beds and got one with only one bed. We stayed there 4 days. The room was not very clean and very humid. Staff was not very friendly and not helpful. Hotel advertized a free shuttle, but it was broken for 4 days. Hotel advertized located 5 minutes from the beach, it's more than that - around 15 min and the beach there is so dirty, we have to walk annoter 15 to 20 minutes. Hotel offers free bicycle for rent however tires were flatted. Far from village center. We didn't appreciated our stay. We'll won't go back there.
Menginap 3 malam pada bulan Juli 2017

4/10 Buruk

Jan, Western Australia

Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Disappointed
Arrived very late at night to a muddle about our room bookings. Room was clean but shabby Hotel in need of a re-furbishment Staff kind and helpful
Menginap 1 malam pada bulan Agustus 2017

6/10 Cukup Baik

Traveler terverifikasi

Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Quite dilapidated. Pool needs maintenance. Some rooms musty. Shuttle service intermittent. Beach out of walking distance for families with young children. Was amazed by the luxury of competitor hotel Swiss Bel in comparison.
Menginap 16 malam pada bulan Juli 2017