Kolam renang outdoor, dengan payung kolam renang dan kursi berjemur

Ulasan untuk Best Western Premier Crown Chase Inn & Suites

3 out of 5

Ulasan

9,2

Luar biasa

Penilaian 10 - Sangat Bagus. 719 dari 1000 ulasan" "
Penilaian 8 - Bagus. 162 dari 1000 ulasan" "
Penilaian 6 - Cukup Baik. 56 dari 1000 ulasan" "
Penilaian 4 - Buruk. 34 dari 1000 ulasan" "
Penilaian 2 - Sangat Buruk. 29 dari 1000 ulasan" "

9,2/10

Kebersihan

9,2/10

Staf & layanan

9,0/10

Fasilitas

9,2/10

Kondisi & fasilitas properti

9,0/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

Shawn

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
.
Menginap 1 malam pada bulan Mei 2024

10/10 Sangat Bagus

gail

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
STAFF WAS VERY FRIENDLY AND HEIPFULL
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari Chaunee T. pada tanggal 15 Mei 2024
Thank you for sharing your feedback! We're delighted to hear that you found our staff to be very friendly and helpful during your stay. Providing excellent service and ensuring our guests feel welcome are top priorities for us, and we're thrilled to know that we met your expectations.Your kind words mean a lot to us, and we truly appreciate your recognition of our team's efforts. Should your travels bring you back our way, we'd love to welcome you for another wonderful stay.

10/10 Sangat Bagus

mitchell

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan
Very comfortable, very quiet! We were told if we didn’t use the drink passes in the lounge then we could use them in the store. Then they didn’t allow us to use the credits at the store!
Menginap 4 malam pada bulan Mei 2024
Tanggapan dari Chaunee T. pada tanggal 15 Mei 2024
Thank you for your feedback, and we're pleased to hear that you found your stay with us very comfortable and quiet. However, we apologize for any confusion or inconvenience regarding the use of your drink passes. Your satisfaction is important to us, and we regret if there was any miscommunication regarding their usage.We appreciate you bringing this to our attention, and we will review our policies to ensure clarity for future guests. If there's anything else we can do to improve your experience or address any further concerns, please don't hesitate to let us know. We value your patronage and hope to have the opportunity to welcome you back for another enjoyable stay in the future.

10/10 Sangat Bagus

Baylee

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We stayed with our kids it was amazing!
Menginap 1 malam pada bulan April 2024
Tanggapan dari Chaunee T. pada tanggal 15 Mei 2024
Thank you so much for your feedback!

6/10 Cukup Baik

Susanna Maria

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas
Auf den Fotos sah man einen schönen Pool. Aber dort konnte man sich kaum aufhalten, da das Hotel direkt an der Autobahn lag und man ständig das Rauschen der Autos hörte. Die Lage war nicht schön. Hätte ich aber auch vorher auf Google Maps sehen können.
Menginap 3 malam pada bulan April 2024
Tanggapan dari Chaunee T. pada tanggal 15 Mei 2024
Wir freuen uns über Ihr Feedback zum Poolbereich und den Informationen auf unseren Fotos. Wir werden dies berücksichtigen, um sicherzustellen, dass zukünftige Gäste sich ein besseres Bild von der Umgebung unseres Anwesens machen können.Vielen Dank, dass Sie sich für einen Aufenthalt bei uns entschieden haben. Wir hoffen, Sie in Zukunft wieder bei uns begrüßen zu dürfen und Ihnen ein noch schöneres Erlebnis zu bieten. Wenn wir sonst noch etwas tun können, um Ihren Aufenthalt noch angenehmer zu gestalten, lassen Sie es uns bitte wissen. Ihre Zufriedenheit ist unsere Priorität.

10/10 Sangat Bagus

Sonja

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I needed a quality room at the last minute that wouldn’t break the bank and was located in a safe spot near places to eat. I was more than pleased with my choice. The room was perfect. The location was ideal and the staff was friendly.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Chaunee T. pada tanggal 15 Mei 2024
We're delighted to hear that we could provide you with the quality room you needed at the last minute without breaking the bank. Ensuring our guests feel safe and comfortable is our priority, so we're thrilled that our location met your needs and expectations. Thank you for choosing to stay with us, and we hope to welcome you back for another enjoyable stay in the future. Safe travels!

10/10 Sangat Bagus

Janie

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The rooms were very clean and big
Menginap 1 malam pada bulan April 2024
Tanggapan dari Chaunee T. pada tanggal 15 Mei 2024
We're delighted to hear that you found our rooms to be both clean and spacious! Ensuring our guests' comfort and satisfaction is our priority, and we're thrilled that we could provide you with a clean and spacious environment during your stay. Thank you for choosing to stay with us, and we hope to have the pleasure of welcoming you back for another fantastic experience in the future. If there's anything else we can do to enhance your next visit, please don't hesitate to let us know. We look forward to hosting you again soon!

10/10 Sangat Bagus

elizabeth

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Check in was so easy and fast very professional & friendly . Room was clean and spacious. Bed was so comfortable.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Chaunee T. pada tanggal 15 Mei 2024
We're thrilled to hear that your check-in experience was seamless and that you found our staff to be professional and friendly. Providing efficient and friendly service is a priority for us, so it's wonderful to know that we met your expectations in this regard. Thank you for taking the time to share your positive feedback. We hope to have the pleasure of welcoming you back for another great stay in the future! .

6/10 Cukup Baik

ellen

Bepergian bersama keluarga
Disukai: Kebersihan, fasilitas
The property looked very nice, was clean and the staff was friendly. We were comfortable at 70 degrees when we went to bed after driving 5 hours to get there, and were expecting a good night's sleep. Unfortunately, sometime in the middle of the night the AC stopped working. The fan would kick on & then go off...and then go on and off again...over and over. It might stop 5 or 10 mins and then go on and off again. I was in the bed closest to the fan so it woke me a lot. I woke at 4:30am, this time drenched in sweat. The temperature was 79 degrees in the room & we had all the covers on so I had sweated through my pj's. The rest of my family was asleep & I didn't figure they could do anything at that time & I figured the only thing they could do was move us to a different room if they even had one available. I hated to wake my husband & kids by calling/ loading everything up to move to another room, so I didn't call at 4:30. I did go down at 7:30 or 8am to tell the front desk, but because I went through Expedia, the young girl said she couldn't discount it, but would tell the manager (who I've never heard from). I had paid $320 for one night after city, county, and state taxes, so it was frustrating to not get a comfortable night's sleep. The rest of my family said they had woken up a lot during the night but thought it was just them so they just kicked off the covers. I wish I had known they were uncomfortable too because I would have at least asked for fans.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Chaunee T. pada tanggal 15 Mei 2024
We apologize for the discomfort you experienced with the AC during your stay. Your satisfaction is important to us, and we regret any inconvenience caused. We'll address this issue promptly to ensure it doesn't recur. Please accept our sincere apologies for any disruption to your rest.

10/10 Sangat Bagus

Robert

Menginap 1 malam pada bulan April 2024
Tanggapan dari Chaunee T. pada tanggal 15 Mei 2024
Thank you!

10/10 Sangat Bagus

Brena

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Chaunee T. pada tanggal 15 Mei 2024
Thank you!

10/10 Sangat Bagus

James

Disukai: Kondisi & fasilitas properti
Great service
Menginap 3 malam pada bulan Maret 2024
Tanggapan dari Chaunee T. pada tanggal 15 Mei 2024
Thank you so much for your feedback!

10/10 Sangat Bagus

Carlos, olton

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
It was excellent like always
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Chaunee T. pada tanggal 15 Mei 2024
Thank you! We look forward to seeing you again!

10/10 Sangat Bagus

Tia

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Nice place
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Chaunee T. pada tanggal 15 Mei 2024
Thank you!

10/10 Sangat Bagus

Steve

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great staff and rooms.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Chaunee T. pada tanggal 15 Mei 2024
Thank you!

10/10 Sangat Bagus

mitchell

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan
Comfortable, quiet, clean. Great rooms. Enjoy the pool. Good breakfast. Always stay there when visiting Denton!
Menginap 4 malam pada bulan Februari 2024

10/10 Sangat Bagus

Raul

Menginap 1 malam pada bulan Februari 2024

8/10 Bagus

Carroll

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
It’s a thumbs up.
This hotels a little older but it’s fine for an overnight stay. Next to Texas Road House which is handy. The price was right so it’s a place I would use again. Happy travels.
Menginap 1 malam pada bulan Januari 2024

10/10 Sangat Bagus

gary

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great staff
Menginap 1 malam pada bulan Februari 2024

10/10 Sangat Bagus

Pieter

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great hotel with friendly service
The room was very clean and spacious. The shower was excellent, though the beds perhaps a bit on the soft side. Staff was very friendly and helpful - came over to help us operate the coffee machine that I couldn't get to work and offered us to move to a different room when the A/C thermostat turned out to be faulty (we declined, and made do with an extra blanket). The breakfast buffet is in my opinion one of the best for a hotel in this price range. Only the gym needs a bit more attention: the clock was wrong and some of the equipment was out of order. We didn't use the pool because the weather was frigid, but it looked like a great place to hang out in spring/summer.
Menginap 1 malam pada bulan Januari 2024

8/10 Bagus

John

Traveler bisnis
Disukai: Staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great but...
The hotel was great with one exception. There were no sanitizing wipes left in the fitness center and the hand sanitizer dispenser was empty. There was a bottle on the window sill, but the pump was broken. This shows a lack of concern about hygiene during flu season.
Menginap 1 malam pada bulan Januari 2024

6/10 Cukup Baik

Traveler terverifikasi

Bepergian bersama keluarga
Tidak Disukai: Kebersihan
No excelente este hotel
La habitación tenía mal olor, no hacen el cuarto diario.
Menginap 4 malam pada bulan Januari 2024

8/10 Bagus

My

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I like the hotel except the bed is too soft for us. That’s not our preference bed. Therefore, we will not book again. Otherwise, everything is good.
Menginap 1 malam pada bulan Januari 2024

10/10 Sangat Bagus

Laterha

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Best Best Western there is and a price hard to beat! Breakfast was delicious too!
Menginap 1 malam pada bulan Januari 2024

6/10 Cukup Baik

Chuck

Right next to freeway. Very, very noisey.
Menginap 1 malam pada bulan Januari 2024

6/10 Cukup Baik

Margaret

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
It was a good location for what we had to do in Texas.
Menginap 1 malam pada bulan Januari 2024

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Comfy bed, poor water pressure and quiet hours
The bed was really comfy. The walls were thin so we heard talking and music from our neighbors at 5 AM…complained to the front desk and they didn’t do anything to stop them. Plumbing also was weird in that the water pressure was too much for the bathroom sink and the room smelled like fart. Expected more for how much we paid.
Menginap 1 malam pada bulan Januari 2024

10/10 Sangat Bagus

Gabino

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
I would definitely recommend, family liked it and how clean It was.
Menginap 1 malam pada bulan Desember 2023

10/10 Sangat Bagus

Jennifer

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan Desember 2023

10/10 Sangat Bagus

Luke

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Desember 2023

10/10 Sangat Bagus

Minehli, La Crescenta

Menginap 1 malam pada bulan Desember 2023

10/10 Sangat Bagus

Deborah

Bepergian bersama keluarga
Disukai: Staf & layanan, kenyamanan kamar
The carpet looked stained and tattered in spots. Not as clean as one would expect. Tv was not working correctly and had damage. They did however offer to correct the issue. Was a bit disappointed at the desk clerk. She was hanging out in the bar area with I’m guessing other staff and left me waiting when clearly I could be seen waiting to check in. 12/30/2023 around 5:30 pm. We always stay here a few times a year and have never been disappointed before yesterday.
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Chaunee T. pada tanggal 15 Mei 2024
We apologize for the disappointment you experienced during your recent stay. It's disheartening to hear about the issues with the carpet, TV, and the delay in checking in. Your feedback is invaluable, and we'll address these concerns promptly to ensure a better experience in the future.Rest assured, we'll work to improve our service standards and ensure that all guests receive prompt and attentive assistance at the front desk. We appreciate your continued loyalty, and we're committed to regaining your trust during your future stays. Thank you for bringing these matters to our attention.

10/10 Sangat Bagus

Flor

Bepergian bersama keluarga
Disukai: Fasilitas
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Chaunee T. pada tanggal 28 Des 2023
Flor, Thank you for your feedback!

2/10 Sangat Buruk

Phuong

Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Chaunee T. pada tanggal 28 Des 2023
Phuong, We are so sorry to hear that you did not enjoy your stay with us. We would love to hear more about your stay and what we could have done better!

10/10 Sangat Bagus

Jerry S

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Chaunee T. pada tanggal 28 Des 2023
Jerry,Thank you so much for your feedback!

10/10 Sangat Bagus

mitchell

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 3 malam pada bulan Desember 2023

10/10 Sangat Bagus

Chanda

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Everything about our stay was great! Breakfast, bar, people, facilities, closeness to restaurants & shopping.... I'd highly recommend!
Menginap 5 malam pada bulan Desember 2023
Tanggapan dari Chaunee T. pada tanggal 15 Mei 2024
We're thrilled to hear that you had a great stay with us! From breakfast to our bar, facilities, and proximity to restaurants and shopping, we're glad everything met your expectations. Thank you for the recommendation! We hope to welcome you back soon for another fantastic stay!

10/10 Sangat Bagus

Dennis, Lincoln

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I always stay here when in the area. The staff are friendly, the property clean and comfortable and there are several places to eat nearby. Most importantly is it's 2 blocks from Bus-ee's.
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Chaunee T. pada tanggal 15 Mei 2024
Thank you for being a loyal guest! We're thrilled to hear that you consistently enjoy your stays with us. Providing friendly service, maintaining cleanliness, and ensuring comfort are our top priorities, so we're delighted that we continue to meet your expectations in these areas.We're glad to hear that our location near various dining options adds to your convenience, and we understand the importance of being close to Bus-ee's for anything you could need.Your feedback is greatly appreciated, and we look forward to welcoming you back for another enjoyable stay during your next visit to the area. Safe travels!

10/10 Sangat Bagus

Robert

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Comfortable convenient safe location
The hotel is in a safe and very convenient location to get anywhere around Denton easily. Rooms are very clean, comfortable beds, and we love having ceiling fan makes it more like home. Staff is very friendly.
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Chaunee T. pada tanggal 15 Mei 2024
Thank you for sharing your positive experience with us! We're delighted to hear that you found our hotel to be conveniently located and in a safe area for exploring Denton.Our staff takes pride in providing friendly and attentive service, and we're thrilled that you found them to be accommodating during your stay.We appreciate your kind words and hope to have the pleasure of welcoming you back for another comfortable and enjoyable stay in the future. Safe travels!

6/10 Cukup Baik

BENJAMIN

Disukai: Staf & layanan, kondisi & fasilitas properti
Tidak Disukai: Kebersihan
The bedroom was very dusty and the sheets were not clean.
Menginap 3 malam pada bulan Desember 2023
Tanggapan dari Chaunee T. pada tanggal 15 Mei 2024
We apologize for the cleanliness issues you experienced during your stay. Ensuring our rooms are clean and comfortable is a priority, and we're disappointed to hear that we fell short of your expectations. Your feedback is valuable to us, and we'll address this with our housekeeping team to ensure such issues are not repeated. We appreciate you bringing this matter to our attention, and we hope to have the opportunity to welcome you back for a much-improved experience in the future.

10/10 Sangat Bagus

Wendell

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Chaunee T. pada tanggal 15 Mei 2024
Thank you!

8/10 Bagus

Richard

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan November 2023
Tanggapan dari Chaunee T. pada tanggal 15 Mei 2024
Thank you!

10/10 Sangat Bagus

Charles

Disukai: Staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan November 2023
Tanggapan dari Chaunee T. pada tanggal 15 Mei 2024
Thank you!

10/10 Sangat Bagus

Cory

Bepergian bersama hewan peliharaan, Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Dog Friendly, very clean rooms ✅✅✅✅✅
Menginap 3 malam pada bulan November 2023
Tanggapan dari Chaunee T. pada tanggal 15 Mei 2024
We're delighted to hear that you appreciated our dog-friendly policy and found our rooms to be very clean. Ensuring a welcoming environment for all our guests, including their furry friends, is important to us. Thank you for taking the time to share your experience, and we hope to have the opportunity to welcome you and your four-legged companion back for another enjoyable stay in the future.

10/10 Sangat Bagus

Delicia

Bepergian bersama teman, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
This was definitely a Nice comfortable stay,Buffet style breakfast, Rooms were very clean! Staff was very Nice.
Menginap 1 malam pada bulan November 2023
Tanggapan dari Chaunee T. pada tanggal 15 Mei 2024
Thank you so much for sharing your experience! We're thrilled to hear that you had a nice and comfortable stay with us. Providing a clean and welcoming environment is our priority, and we're delighted that you found our rooms to be very clean and our staff to be very nice.We're also glad that you enjoyed our buffet-style breakfast. It's wonderful to know that we could start your day off right with a satisfying meal.Your kind words mean a lot to us, and we appreciate your feedback. Thank you for choosing to stay with us, and we hope to have the pleasure of welcoming you back for another enjoyable stay in the future. Safe travels!

6/10 Cukup Baik

Courtney

Disukai: Kebersihan, kondisi & fasilitas properti
Tidak Disukai: Staf & layanan
They have one road bump that is hazardous to tires. They didn’t register that I had checked out despite returning keys nearly two hours before check out. They then called me twice and NEVER left a message.
Menginap 1 malam pada bulan November 2023
Tanggapan dari Chaunee T. pada tanggal 28 Des 2023
Courtney, thank you so much for bringing this to our attention so we can look into and address these issues.

10/10 Sangat Bagus

Monica

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Pleasantly Surprised
Pleasantly surprised! Best Western brand motels are awful so when I saw this chain I was skeptical but the pics and reviews made me take a leap of faith, and they were wonderful . The entire hotel is very clean, the room is spacious, big bathroom, cozy beds and the breakfast spread is more than you typically see. We will definitely look for this hotel in future travels.
Menginap 1 malam pada bulan November 2023
Tanggapan dari Chaunee T. pada tanggal 28 Des 2023
Monica, hopefully you make it back through the area during warmer weather and have an opportunity to check out our awesome pool next time!

8/10 Bagus

Ele

Menginap 2 malam pada bulan Oktober 2023
Tanggapan dari Chaunee T. pada tanggal 28 Des 2023
Ele, thank you so much for your feedback!

10/10 Sangat Bagus

Kelsie

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great location, clean room & the breakfast was great
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Chaunee T. pada tanggal 30 Okt 2023
Kelsie, thank you so much for your feedback! We are so glad to hear that you enjoyed your stay and our complimentary breakfast buffet.

8/10 Bagus

Eleazar

Menginap 2 malam pada bulan Oktober 2023
Tanggapan dari Chaunee T. pada tanggal 30 Okt 2023
Eleazar, thank you for your feedback!