Find hotels in Des Lacs, ND from Rp869.370

"Booked a room months in advance for our trip from Canada. On the day of, I received a phone call from a North Dakota number. The caller only let the phone ring twice and didn’t leave a voicemail. Thinking it may have been the hotel, I sent them a message with our projected arrival time. When we arrived, we were informed our reservation had been cancelled because the card allegedly didn’t go through. We were also told by the staff member they had attempted to contact us earlier. However, given the extremely brief phone call attempt and lack of voicemail, we were not properly notified of any issue. As a result, we were forced to rebook at a significantly higher rate costing us more than our original booking. I understand that payment issues can happen, however, I do not feel that a two ring phone call without voicemail was anything close to a reasonable attempt to contact guests who had a confirmed reservation and were actively travelling to the hotel. I would like management to review the situation and consider reimbursing the difference we were charged due to cancellation"

"Friendly staff and clean"

"Our tub was dirty, run down looking everywhere! Our towels stunk. Mades did horrible job at cleaning our room. Wont stay there again."

"The dirty rooms, the floor was nasty, the sheets were dirty and had holes im blankets "

"I’m typically not one to be negative … but the room I was given smelled absolutely horrible… like rancid fast food mixed with body odor. I got in late and just dealt with it. I eventually cracked the sliding window as far as it would go and tried to sleep on the window bench with my face pressed to the window screen for fresh air. I’ve stayed at other Wyndham hotels and had a wonderful experience. This was truly terrible and I should have asked for a new room. It was so late I didn’t want to inconvenience anyone. Also, the toilet handle was off it chain & the seal was up so when I arrived the toilet was running continuously. I fixed this so as to be able to use the facility."

"Nice hotel, staff and yummy breakfast."

"Room was very clean and bright and spacious. Bed was clean and well made. Breakfast was very good, hot sausage patties, eggs and hash brown potatoes. Or they had waffles, toast and cold cereal selection. Coffee was very good and also had cold juice available. This motel is one that I would definitely return to next visit."

"Not the best looking hotel from the outside. The room I was in was amazing. Very clean I’d recommend. Don’t judge a book (hotel) by its cover (the outside). The staff in every shift was friendly and professional. Thank you all!"

"This hotel has so much potential. A lobby and bar that is a 'ghost town.' Bar area looks nice however, never in use. Rooms could use some thorough cleaning. So much dust on tables, chairs & furniture getting run down. Needed a place to stay for one night however, next time I would rather pay a little more for cleaner & better amenities. Thankfully, bedding, bathroom & towels appeared clean. Staff was nice."