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"Shuttle to airport comes to the hotel door roughly every 30 mins and takes 50 mins as this is the first pickup. Hotel very clean and staff very friendly and helpful. We had a meal in the restaurant and quality was high. Would stay here again"

"Very nice "

"Efficient and personable staff. Shuttle service to and from the airport was very good. Restaurant service was excellent and food was surprisingly wonderful. Would definitely stay here again. "

"Ive stayed here before and will likely stay again. It is convenient to the airport and perfect for a layover. It is not that close to Auckland's amenities for longer stays. I did get an upgraded room this time which was way nicer than the standard rooms I've had before. Really nice after 22 hours of flight. A few public transport options near by. My bus ride from the airport was only about ten minutes."

"Staff was super helpful. Wifi good"

"My only issue is the variety of restaurants. Had to go to the airport to find it."

"I stayed here 3 times over the course of a few weeks. Each time was excellent. I had a very peaceful sleep in a lovely looking room. Bed was comfy. Quiet room. Bathroom is modern and very nice. A nice small touch was this hotel gave 2 packets of biscuits whereas their other locations gave just one! The airport shuttle is punctual and easy to use for free. "

" Some of the gym equipment was not working, and the shower curtain was dirty. We also had to go down to reception to ask for dishwashing liquid because there was none in the cabinet. The reception staff member who served us was okay, but the lady behind the counter was very rude. Her attitude was unnecessary and it ruined my happy and peaceful mood at that moment. She kept arguing with me about the drink voucher. She said I only had one voucher, which meant one drink. However, I explained to her that although it was one voucher, it had the number 2 on it, which meant two drinks. The reception staff had also told us that the voucher allowed one drink each. I even told her I could go back and get the reception staff to confirm it. In the end, she gave up and asked what drinks I wanted. At that point, I was extremely frustrated and felt like telling her that if she doesn’t want to serve people or do her job, she should find another job. Very disappointed.. "

"Overnight stay after late flight into Auckland. Could not fault our room, would definitely stay there again. "