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The hotel was such a unique experience, in an amazing beautiful setting. But the staff were what made the stay so exceptional. They were so friendly, helpful and accommodating. They made our stay exceptional.

The hotel was in a perfect location looking onto Lake Lucerne. I had booked a room with a balcony and when we arrived, we were given a family suite with seperate bedroom and sitting room so two balconies! Everything was spotless. The breakfast was plentiful and we had a delicious steak dinner in the onsite restaurant. The staff were all very helpful and we would defitely return again.

We had a fantastic experience, every member of the hotel team were amazing.

I loved my stay here the staff were very pleasant and kind.

Lovely hotel, lovely location, lovely staff. Wifi was patchy but maybe not such a bad thing for a retreat holiday! 😉

Amazing areas

Short bus ride (no. 24) from Luzern station. Open plan - no door to bathroom - very modern.

Naaaaaaaaaaaaaaaaaaaaaaaa

Wonderful location for a relaxing vacation

We were a family of 10 with two small boys, two babies, two grandparents and 4 other adults. The hotel looked after our needs very well.We had 4 rooms, one large with an extra very comfortable roll-away bed and another large with cots for the twin babies.the other two rooms were small as were their bathrooms - elegant but definitely small! Everyone was friendly and helpful from the lovely receptionists to the room staff.

The Mountain View from the the dinner table was amazing , food delicious Did find the mattress was to soft for me also the pillows

forth time at this hotel. always excellent service

Lovely modern hotel, easy walking distance from the station and to the old town. No kettle in room it one provided upon request. Comfortable bed. Did not have breakfast as costs were too high. Would recommend.

الغرفه نظيفه جدا مع منظر جميل من النافذه الفطور متوسط العاملين جيدين جدا واخلاقهم لطيفه

Great hotel beautifully located near the train station and by the lake. Friendly staff and quality facilities. Have been before and will go again

Excellent stay, would go back!

The staff was very helpful and the room lovely! Thank you

It was a lovely experience from checking in to checking out. The staff were so friendly and helpful. The area around the hotel was lovely. Within walking distance to the town. Would definitely recommend this hotel.