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"The room was clean and stocked with popcorn, candy and coffee. "

"The entire team that worked during our stay (both the day & night teams) were FANTASTIC. Above and beyond customer service and genuinely kind people. You have great people representing your fantastic hotel - treat and pay them accordingly- they deserve it!! My room was very clean and worth what I was charged. I will definitely be staying here again AND will be staying at other Town Suites when I travel. Thank you for everything!"

"Had another great stay! Rooms are always clean and the beds are super comfy. "

"This hotel is beautiful and historic. It’s the same place mobsters and celebrities from the 20s and 30s stayed. All of the staff was so friendly and helpful, the front desk, the spa, and the bar! We even had a conversation with a handyman in the elevator. The rooms are very clean and have a lot of charm. The hotel itself is beautiful and in a great location. I recommend checking out the baths, they are the original from back in the day, with a few modern touches to make the experience better. It’s the water from the hot springs, and when in Rome as they say. Loved this hotel and loved our stay. "

"The room was clean and welcoming. The beds were super comfortable. The staff were friendly and prompt. It was so convenient to have a shuttle to Oaklawn, the concert venue."

"Clean, nice staff, convenient"

"ROOM WAS VERY CLEAN, EXCELLENT STAFF"

"It was a great experience, especially the historic restoration!!!"

"Good"