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"Clean room, quiet hallway, bar was great"

"The staff!!! I booked this room for my boys in Cincinnati for their 18th so they can be in an area that had whatever they wanted to do at their fingertips. First bad news you have to be 21 to check in. I was 3 hours away. So I called the hotel and asked what my options were, CLAIRE was my option! Her and I became best friends trying to figure out how we could get my boys into this room with their friends, now steps in big older brother, he traveled to stay with them. Claire was awesome and she felt so bad because of their policy, because as usual my boys were charming and respectful, that she tried to go above and beyond! She allowed them to get into the room after I called and told her their older brother was coming, and then she went a step further and made my twins a little birthday basket to help them celebrate!! Holiday Inn you have a true treasure in dear sweet Claire, please always keep her on staff and I promise you’ll have a customer for life At this location, and trust me we travel to Cincinnati a lot!! Thank you Claire so very much for going an extra mile to help me give my twins the best weekend ever!"

"Very nice and clean "

"Yes"

"All went well until the group was split. We were at one end of the hall while are friends were down the other wing. When chevking in the man yold us he put us all together. We werent. "

"Great staff nice quiet stay."

"Yes"

"From check in throughout our stay was wonderful. The staff at 21c is fabulous. The atmosphere is welcoming. "

"staff were very friendly and helpful - made good suggestions for shopping and dinner. Breakfast was very good - easy off and on highway. Room was big enough "