Cari Hotel di Kerala

"We were very disappointed with many things... firstly the hotel needs to work on its maintenance part. The bathroom showers were broken n tap nozzles were too tight n clogged pores... could not take shower the first day. Then we complained they repaired it. The staff was sooo undertrained and raw.. And i feel they should atleast be aware of the hotel little basic know how... whm we were asking the staff about the property.. they gave us a blank look.. seemed very clueless The lady staff...

"Yes"

"Very nice hotel, very comfortable"

"Everything exceeded expectations. "

"It is rare in travel to India that a hotel really delivers but a good, clean and well maintained hotel combined with an exceptionally good service from every member of hotel staff really lived up to my expectations! The hotel room itself was clean, the facilities were warm and modern and the location was great - central. The service from front desk management (in perticular Mr Praveen) was exceptional. I needed a parcel forwarding to north India, unprompted, he totally understood my needs...

"Great place. Had a goo psrty for New Year.. Aymaan and staff was really helpful and considerate."

"Great stay, staff were so attentive and kind. Loved our time at the Valle, will definitely comeback!"

"Clean facilities and efficient service "

"部屋は綺麗、清掃も行き届きスタッフの対応も良かった。"

"Sachin and Gaurav provided exemplary assistance and we remain grateful for their professionalism."

"Excellent room, very courteous saff. Very good restaurant and food. The only thing I didn't like is that my driver had no place to relax, let alone sleep. "

"Visited from Denver, CO. Took my parents to spend a few days in Kerala. Very satisfied with the trip. I really liked the transportation arrangements they made for us to go to the temple and visit close by attractions."

"Staff were excellent! Truly amazing with their dedicated focus on guest needs and comfort. Room was OK with the bathroom needing some attention especially the stained bathroom / shower floors. We had to request a change of bed sheets & bed blanket due to stains and a tear in the bed sheet. Overal a beautiful unique property."

"Gorgeous and excellent service. "

"A good resort for a getway from the city crowd .."

"The room we had and the location are incredible. "

"We requested a room change on arrival as we were over looking a rusted metal roof top! Vineet spoke to reception and sorted it for us. All staff are always helpful. Yangsong, Leela, always went over and above to help. Shiva, the head of food and beverage, the deputy front desk manager who arranged our taxi, even the GM, all so approachable! Everyone had a smile on their face! Lovely place to relax "

"Yes"

"Rooms were kept clean. Staff was amazing. Excellent grounds which are well maintained. Overall, my first visit to Kochi was made more pleasant by the great hospitality. Food was awesome. Breakfast and dinner had all types of food, North Indian, South Indian, Continental, Southeast asian, etc. Desserts variety was also very good. I am sure when I visit Kochi again, Le Meridien is my place "

"Had a great boat ride on the lake. Attended a wedding here and they made it look beautiful. Rooms large and great view from balcony. Staff excellent and the rate for our room was great. Food was good with lots of choice, would highly recommend "