Cari Hotel di Monmouthshire

"Staff very polite and helpful, however the lifts in the resorts were really bad, very slow and not enough lifts for the number of rooms, sometimes i had to wait well over 5 mins to get into the lift, my room was on the 8th floor do could not really use the stairs"

"Thoughtful, friendly receptionists, cheerful serving staff, room had a beautiful view and was clean. No complaints other than old cobwebs in the swimming pool windows and pool was crowded and noisy due to kids swimming lessons, which cut the useable area of pool to half"

"Played a round of golf, unintentionally with an employee who helped to make it a memorable day. Staff can't do enough to help you."

"-"

"Central,close to train station. Nice receptionist.Decent breakfast.Good view from room on 11th floor"

"Comfy"

"Very happy with stay, very clean Hotel. Friendly staff and good help yourself breakfast. Pool nice but found £13.50 which was a little steep to park car in hotel."

"Clean rooms, easy access to local NCP car park, train station, and breakfast. Just right for a concert in Cardiff! Everything as described."

"Lady on reception made us feel very w"

"Great budget hotel. Extremely comfortable beds. Great choice for breakfast. Could put do with some more marked car parking spaces "

"The room was very clean and spacious, temperature perfect. Food amazing, staff very friendly and welcoming."

"Got a really good price on a room with a gym on site. There was decent parking available and I got parked up near the entrance. I had a room on the ground floor which was close to the gym as well as the entrance. The room was pretty standard but what was required for me. I got shown to the gym which had new equipment and had plenty to choose from. I was then told it was an extra £5 to use it which would have been nice to know as part of booking the stay. I had a great workout at the gym then...

"For a one night stopover it was ideal, especially as it was actually at a motorway service area along my route. However the food options available were very limited. The room was excellent value for money"

"Strikingly looking hotel. Unfortunately on entering reception, we were greeted with a dirty carpet, which carries on into the bar area with lots of stains. Our room was up 2 flights of stairs, which I wasn't aware of when I booked. Therefore, in this heatwave, the room was an oven. There was a desk fan - 'thank goodness'. Pleased with the room, the layout and amenities. Curtains need seeing to, useless and need blackouts! All the staff were pleasant and hard working. Did not expect a buffet...

"ALL the staff were excellent above and beyond. Will certainly be coming back."

"One of times I booked the mirror and surfaces was dirty like the cleaner was dirty. Also me and my partner got banned without a reason and when we booked following time they refused to provide service or provide explanation. Strange people"

"The team who served me were helpful and friendly. The guy who checked me in was efficient and really nice, so the procvess was quick but he made me feel very welcome. I had dinner and breakfast and enjoyed both."

"Shame the restaurant was closed but the pizza filled a hole. Room excellent, staff welcoming and polite and a well stocked bar. "

"Tatty outside fascade also reflected in poor outdated room furnished with poor (Argos) beds with wobbly frames, flat packs furniture and poor DIY shelving. Outdated bathroom, poor shower and washbasin. Very lazy toilet cistern. Price was certainly not a reflection of quality of accommodation. Felt mugged off. Did not have breakfast. Although it was clean and bedlinen fine"