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"Room was clean but carpet has stains on it"

"The resort asked me what time I would check in and I checked in about 15 minutes after I said I would. Despite that, the small room air conditioner had not been turned on and it was over 90 deg F in the room when I arrived after 5 pm in the evening. I left for 3 hours hoping it would cool down but it was still warm when I came back. The room opens up to a common room, so I turned on the air con in the common room and that cooled my room down although with less privacy! The rooms come with HUGE TVs but they are not plugged in and do not work. This resort does NOT have TVs in the rooms that work. Bring your own soap. The soap provided are very small blocks of what appears to be compressed chalk. The "soap" does not lather at all. I was given a wifi password when I checked in but later it quit working so I had to go back up to the office (if you're older like myself, that means A LOT of stairs) and get another password to another wifi signal. I took a shower at 7:00 AM and only got warm water for a couple minutes and then cold water for the rest of my shower. Breakfast was a plate with a cold fried egg, cold french toast and some chopped apple all covered by plastic. Coffee is instant coffee. Located next to the main highway on Palau so lots of street noise heard in the room. The "king" mattress was two double beds put together so the middle has a hard frame down the middle of the bed. The mattress was VERY firm. The staff was helpful but unfortunately not much to work with."

"Very nice hotel, good value, handy for the airport, charming desk staff good breakfast. A bit short on atmosphere though, particularly around the pool."

"Excellent hotel, nice quiet location away from the main street, loved the pool and hot tub "

"Staff is very courteous and helpful. They go above and beyond to make guests welcome. The over water bungalows are an amazing experience! A private deck leads down to the water for swimming and snorkeling right from your room. Coral reefs are right outside your door. "

"Excellent staff. Problem was our room was above the bar/restaurant The canoe House( which is very good) which on Friday and Saturday have loud caterwauling noise and singers until 2 am. Good luck getting any sleep"

"Quiet and nice"

"出張で1週間ほど宿泊しました。清潔なクリーニングに、スタッフの方々も多種多様な要望に丁寧に受け応えしてもらいました。空港リムジンバスも便利ですし、一階の小規模スーパーも朝早くから空いていてとても助かりました。"

"Good size room, and decent size bathroom, bkth very clean with excellent daily service. Spectacular views overlooking the ocean from the nice balcony, which has a table and chairs. Good hot water and water pressure in shower. Quiet and good sleep in comfortable bed. Coffee, tea, bottled water provided in room. Great Wifi. Airport transfer available for $22 USD each way in a comfortable mini bus. Fantastic central location only 5 minutes walk to Canoe Club, shops, restaurants. Museums and local bus close by. Amazing staff. Would definitely be staying here again! waterprovided. Godd restaurant and bar. "