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"The experience was simply amazing! From the time of check in, to the birthday surprise during breakfast, the staffs made the stay a cherished one. Kudos to all, you guys at Marriot have truly made my weekend special. Will definitely make marriot my choice again when I come to batam!! 🙏"

"Clean rooms, helpful and attentive staff and very child-friendly! We enjoyed our stay very much. Thank you! "

"Grand Mercure Batam – Comfort, Class & Convenience Our stay at Grand Mercure Batam was an absolute win. From the moment we arrived, the service felt premium yet welcoming. The rooms were spacious, modern, and super comfortable, with city views that made mornings feel extra special. The location is a big highlight — close to shopping, food spots, and just a short ride to Batam’s main attractions. Perfect whether you’re here to relax or explore. Breakfast was excellent, with a wide spread of local and international options, and the hotel facilities like the pool and gym were clean, well-maintained, and relaxing after a day out. What really stood out was the staff — friendly, attentive, and always ready to help with a smile. You genuinely feel looked after. If you’re visiting Batam and want a stay that blends luxury, comfort, and convenience, Grand Mercure Batam is a fantastic choice. We’d happily stay here again."

"Warm hospitality and great service from the staff."

"Amazing staff"

"Staff were wonderful. Best massage I’ve ever had."

"One of the room have bug and spider "

"古いが豪華で快適に過ごせる場所。周辺道路が夜はうるさいので窓が二重にはなってるけれども気になる人にはつらいかも。"

"Breakfast wide choices , and rated good"