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"Awesome customer service. Thanks and will come back"

"the moment I stepped into the Mandarin Oriental Jakarta, I knew I was in for something special. The service was impeccable, with staff members who went above and beyond to ensure every aspect of my stay was perfect. The warmth and attentiveness of the team made me feel truly valued, and I couldn’t have asked for a more welcoming environment. The room itself was a sanctuary of comfort and elegance, with stunning views of the city skyline. The bed was incredibly comfortable, and the attention to detail in the design was evident in every corner. I especially appreciated the modern amenities that blended seamlessly with the classic, refined decor. Dining at the hotel was an absolute highlight. The selection of restaurants offered a variety of delicious cuisines, each crafted with such care and skill. Whether enjoying a leisurely breakfast or a gourmet dinner, every meal was a memorable experience. The hotel’s location is also ideal—central, yet peaceful, offering easy access to Jakarta's best attractions and shopping spots. The facilities, including the spa and fitness center, were top-notch and offered a wonderful way to unwind after a busy day. Overall, my stay at Mandarin Oriental Jakarta was flawless. It truly represents the gold standard in luxury hospitality, and I can’t wait to return. Highly recommend!"

"Wonderful stay"

"Staff and amenities. "

"Clean, new room. Excellent breakfast. Universally friendly staff!"

"Spotless well appointed comfortable room. Nice swimming pool and facilities"

"Staff all amazing treated us like royalty "

"Since arriving at the property I was made to feel, wanted, loved and cared for. Nothing was too much trouble and all of the staff have tremendous local knowledge and were able to advise about excursions places to go surfing and areas of special interest. In particular, Sri - she was so kind and directed me to a surf school perfect for beginners. Chef Anam is very knowledgeable about old Indonesian and international cuisine and he and I talked for hours about food work and family life. Rifa, has a beautiful friendly warm and charismatic disposition you cannot help but want to be in his company. Muhal, another genuinely kind caring soul who could not do enough for me. We all shared great banter. Ardi on front office, was recommended to me by the restaurant manager at a previous resort I'd stay there in lombok and he did not disappoint. These are only the names of the team that I can remember but everybody has been absolutely outstanding. Highly recommend this resort for families solo travels and couples alike it's right on the beach of beautiful powder soft sand. "

" Friendly staffs very help ful, room is spacious ancd clean, powerful water pressure, iron, hairdryer. Great breakfast. Location walking distance to Chinatown Glodok Pancoran. If you walk further you can find Kota Tua a tourist attraction or ITC Mangga Dua Shopping Mall."