Cari Hotel di Rhondda Cynon Taff

"A wonderful old-world experience of exceptional service and luxury, The hotel is conveniently located to be able to explore Cardiff on foot from that park and castle to shops and restaurants. Our room was beautiful, comfortable and quiet looking out onto an inner courtyard. The spa is also highly recommended as well as their 5* breakfast."

"Room was to hot"

"Lovely hotel, room spotless but a little bit tired considering what you pay. However a really good hotel and would not hesitate in staying again. Staff very helpful and super friendly. 25% off the NCP opposite which is needed as it’s a very pricing car park"

"The hotel did not accept the cash. I am a foreigner and I had cash with me to pay for the hotel. Payment can be done with a card only."

"Extreme safety concerns! Not just the all the rooms have NO AC but also NO fans in the bathroom or the room. I had a room on the 10th floor and windows obviously can’t be opened. But how come the Hotel is still accepting guests if there’s NO ventilation!! The fans (air circulation!) is NOT working. For the whole entire stay my room wasn’t cleaned once."

"Good value and adequate for our purpose"

"Lovely hotel. Great views across the bay. Staff were lovely especially Loretta at breakfast. Nothing was too much trouble."

"Carpets and furniture a bit dated, but did what I needed it for. Good location, great staff."

"È la seconda volta che prenoto questo hotel, soprattutto per la sua posizione strategica e la facilità con cui è possibile raggiungere i luoghi di interesse. Il personale è molto cortese; desidero fare una menzione speciale a Chiara, Event Manager, una professionista instancabile, competente e sempre disponibile a soddisfare ogni richiesta con gentilezza e attenzione. Le camere sono spaziose, ma iniziano a mostrare i segni del tempo. La moquette andrebbe rinnovata e anche il bagno potrebbe...

"Clean room, polite and friendly staff. No complaints."

"Myself and my partner were really impressed by the beautiful decor at Lanelay Hall the hotel and our room was very spacious - the biggest room I’ve ever had whilst staying at a hotel. The happy birthday treats and petals were a really kind lovely touch too. The location was disappointing as we pulled up to the hotel gates in a housing estate (our expectation was a countryside hotel). Also one of the skylight blinds was broken in our room and left a gaping hole of bright light into the room which...

"Lovely well maintained modern rooms with sparkling bathroom and plenty of hot water for great shower. Nice to see eco facilities. Breakfast and dinner were superb and akin to gastro pub quality and generously portioned. We wouldn’t hesitate to return next time we visit family in the area. Staff were friendly and accommodating at all times."

"Attention! There was NO hot water during the whole of our stay! When I notified the hotel via a WhatsApp text, they told me that the boiler had broken down and they were going to fix it. When I spoke to the person at Reception, he said that a technician was going to come in the morning, but there was still no hot water. When I asked for compensation, I was told that they would get back to me, but they never did! Instead I kept on getting emails to rate my stay and/or to contact Costumer Service....

"Plenty of parking Good choice of food in the rss9"

"I liked the bathroom. No ramps in front of hotel for luggage or accessibility for strollers or wheelchairs.Main entrance revolving door broken. Reception desk lacked privacy. No water in room or in reception area for weary travelers. Was not directed to carts for luggage."

"May 2026 Great spot short walk to Pubs, Shops and Restaurants, Castle very close. Private and clean rooms good amenities and staff were very helpful Cheers"

"Perfect location just outside station and near town great for exploring Cardiff"

"A nice and comfortable hotel in the center of Cardiff. Would stay here again!"

"I paid for this at beginning of may through Expedia and the amount was different to what I’d paid when booking , have tried numerous complaints methods with Expedia and still ongoing"