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"Took 2.5 hrs to get checked into correct room. First room was given to us and another person. The second room wasn’t what we requested. Spoke with manager (Amir) only for him to promise and upgraded room and free massages. Only 1 elevator was working for 2 buildings the first day. Once in the upgraded room the safe didn’t work. The handheld shower head was broken and the tv did not work. We received a call later that evening from manager to schedule our massage. Day of massage went to the spa only to discover he never actually booked the massage. The pool closes at 6pm. Only certain restaurants were open and half the resort closed due to construction from the hurricane last year. The staff that assisted with getting bags back and forth to the room were amazing as well as the lobby bartender Errol! Swim up bar was okay but the beer kept going out and they didn’t have a lot of options unless you went to the lobby bar. "

"Yes the breakfast was always fresh, mostly local and very tasty. AC worked perfectly. Room was nice and cool."

"I loved the atmosphere and the people were friendly. I would stay again!"

"The room was on better than I expected after a hurricane that just went through there island "

"EXCELLENT "

"Lovely jamacian owned ran business The back garden is lovely the pool lovely and the breakfast and staff were wonderful and helpful "

"Jewel Paradise Cove exceeded my expectations. Beautiful ocean views, peaceful atmosphere, amazing staff, and delicious food. The perfect place to unwind in Ocho Rios. Highly recommend!"

"When we got off the plain it was an 1hr or so drive. The property was not noticeable once we were in the area we drove around another 45 minutes looking for the place when we finally arrived we could not enter someone finally let us in the property date where does the gated community then we waited another 3 hours to enter the property as the lady stated it was our fault no one was there for 3 hours once in the property it was not clean they had to send a cleaning crew the next morning all the blame was put on me I was in a foreign country getting off a plane the neighbors were very concerned of us standing outside for that long no food no water and happened to use the restroom but one scene and clean we had a minor flood from the rain no big deal not to me anyway maybe to someone else it was relaxing"