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"Very kind and hospitable"

"The food was so good and the staff and ryokan were very traditional. My obly complaint was the futon was uncomfortable "

"If I can give it six stars I will .It is elegant, staffs were courteous, hot spring area is outstanding! Dinner is like Michelin stars restaurant. Breakfast buffet is also outstanding. We’ll definitely come back again."

"This ryokan was an amazing and incredible experience. The people here were so kind and their service was on another level! From the moment we walked in to check in, we were comfortably seated to tea and refreshments. Their morning breakfast.. we were amazed at the quality of the spread. Their dinner felt like a feast and had such curated foods. During our whole stay here, it felt like a wellness stay from the healthy meals, snack/tea times, aromatherapy towels, and private onsen (there are two onsens on the main floor that is shared by the guests but can be privately used one at a time). Beds and rooms were so comfortable as well! Thank you so much for the stay, we had a wonderful experience!! "

"The most comfortable bed in Japan. Staff lovely, great shared communal area. Rooms spacious and shower great. A little away from everything, but still had a wonderful relaxing stay. "

"Had such a lovely stay. The dinner and breakfast really made the experience. If you're wavering, order them! You won't regret it"

"Great hotel and service. The manager was very kind and the room was beautiful. I very much enjoyed my stay and appreciated the market nearby"

"Love the size is the hotel, not too big, not too small. Food was great and the hotel was clean with very friendly staff! It made for a real relaxing stay."

"Property is centrally located in Kinosaki Onsen’s main street and canal. It is also almost in front of Jizou-Yu, one of Japan the town’s seven public baths. Room I stayed in was modern and recently built or renovated. This ryokan has its own bath. Staff at check in was very nice and helpful. They do let you know that staff after a certain time in the afternoon do not speak English and there is an 11:30 PM curfew - they lock the doors. Breakfast or dinner was not included but room and inn were still of great value. It even has its own private balcony area. I would definitely recommend this property to anyone and would stay again if given the chance. "