Cari Apartemen di Dien Ban

"My family of 4 (wife, 16 yr old son, 13yr old daughter) and I have been to Vietnam for vacation for the past 3 years and have stayed in different cities (Da Nang, Hoi An, Nha Trang, Hanoi, Phu Quoc & Ho Chi Minh City). The place we wanted to book wasn't available so we chose Altara. In general, for the value of what you pay for this hotel, it's good. The pros. You're across from the beach. You get 2 bedrooms, 2 bathrooms, a kitchen and a living room area with a small balcony. There's a separate...

"Very friendly and helpful host. Washing machine was not working , but the staff offered to do the laundry for us. Quick response to the questions as well. Our stayed was very pleasant. Th3 beach is across the road. We are able to catch sunrise over the ocean from the balcony. Highly recommended."

"Katie was really good. She contacted me two weeks before we flew which gives me at ease. As soon as we arrived, she was there waiting for us. I only gave it 4 star because we clearly say we are 6 people but the apartment has only 2 queen size so other person has to sleep in the couch."

"The appartment was dirty, moldy, the bathrooms were not washed. The appartment seems like it was not lived in for a long time, it smelled bad. The bed had used sheets. Its nothing like in the pictures. I only stayed 1 night and they charged me for 2 nights. Big scammers, avoid them at all cost. "

"Started off good in communication, but became a bit slow in effective and constructive replies. Had the baby crib requested, but no other amenities. They charge for extra bottle water or towels or a baby high chair, which is different from usual hotels and not so friendly. Their 3 kinds of breakfasts provided were not so great in quality, overflavored. None of property restaurants were opened, just 1 that is extremely expensive/overpriced for the quality and quantity provided. Only a spa/massage...

"Staff was friendly and helpful. "