Hotel Keluarga di Diss

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"There isn't anything I liked . The hotel was awful, staff unhelpful even after we complained. The manger was useless and unhelpful. The shower was broken bed side cabinet was also broken . Draw stuck out the side of bed . It would not close . I kept catching my leg on it . The headboard was dirty . The stairs was very steep. Not the best hotel. won't stay again . Meals was awful . The bar busy with only 1 member of staff and a pile of dirty glasses sitting on the bar . The manager was more...

"Great property and rooms"

"The location was easy to find using satnav and the access is very easy. There is ample parking in a quiet location. An unusual feature is that all rhe rooms are purpose built modern units detached from the much older public house part which also houses the restaurant. There is also a beer garden area with some shade. The benefit of this layout is that there are no staircases or lifts to navigate to get to your room. My room was exceptionally large, and my first impression was how cool it felt...

"The hotel is in an excellent position, just off a main road, but on a quiet lane. 15 mins walk in to town. Rooms are modern with aircon, tea, coffee etc. What really makes the hotel excellent is the staff, from the cleaners, bar staff, receptionist, they were so genuinely helpful and friendly. We had a lovely stay, thank you."

"Was a nice place as it a golf club and spa thought it would be quite but our weekend they had a load of kit sport cars and on both Saturday and Sunday there where outside reviving the car engine from 6 :30 in the morning so wasn’t relaxing at all which was a shame cos it was beautiful hotel and grounds"

"We stayed for a short weekend in Norfolk, decided on this stunning hotel. Was welcomed nicely in by the reception desk staff, room was spacious, clean and had everything we needed. Woke up to a lovely breakfast buffet both mornings. The golf course was impressive to see, even though we don’t play it ourselves. Had our final evening at the bar which had lovely drinks menu and bar snacks. Young waiter who chatted with us was so polite and funny. The only downside was that the pool was closed for...

"Excellent hotel! Excellent staff. I arrived late due to being held up at work so called ahead, the chap on the phone was kind enough to wait 1hr30 past the check-in deadline for me to get there, thank you! Had only booked the single room for 1 night, while the room could be classed as a little snug it was nothing less than very comfortable. The room is very well presented and incredibly clean, bed was super comfy and bathroom was spotless and of a decent size. Paid extra for the Full English...