Flatiron District hotel guide. CitizenM Hotels hotel in Flatiron District, New York

"Staff unhelpful, long lines for check in, no soap in my room when I arrived, the elevator had issues one night and I wasn’t let up to my room for about 30 minutes. The place was dirty and just unkept. The location is good, but that’s about it. They also keep $150 in resort/destination fess. Cannot recommend "

"El aseo de la habitación muy malo, la recepción nada amable"

"Clean room but the hotel needs more lights at the hall way. Elevators and the lobby area need to be cleaner. Great location."

"Great!!!"

"The hotel was perfectly located by Carnegie Hall. We were able to walk to our destinations."

"Pros: Amazing location. Door and security staff were incredibly friendly and helpful. Shower was hot and powerful. Cons: Reception staff were terrible - we had the unfortunate luck of having to deal with Alex several times and he was disinterested and frankly quite rude. For the price of the hotel, additionally charging $4 an item to store bags after check out is really taking advantage of travellers with no other option. Rooms are ok, tired. No tea/coffee making facilities, not even a water glass in the rooms, we had one plastic cup to share between 3. Overall would expect more from the Hyatt brand."

"best location to go uptown & downtown manhattan. Penn station is next door if you go to Washington DC, Flixbus is one block away if you go to Phlky or Toronto."

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"Everything was nice! Just the elevators take way too long to go down so think about that on your schedules!!! But everyone and everything was really good!!!"