Palaces in Gatsibo District

One of the best hotels I have stayed at. Great rooms, kind and helpful staff and very good food as well (both buffet and Italian restaurant)

Great service from start to finish.

This is an excellent hotel, the staff are extremely friendly and efficient. The room was spacious and well appointed.

A very nice room with a great view, great service

Fabulous HOTEL, I cannot speak too highly of it, mostly for the wonderful staff who could not do enough. The whole set up was incredibly friendly and efficient. Absolute.10/10

Clean room and very friendly staff.

Traveller from the UK. Overall this hotel is clean and comfortable but in need of a lick of paint and some new decor. However the staff really make you feel welcome, and were friendly to talk to and a good source of information for where to go in Kigali. As an example of how great I found the staff I'd ike to mention 3 people in particular who made my stay a good one. Firstly the housekeeper Valen who cleaned my room everyday. He was very helpful and courteous. Nothing was a problem and the room...

lovely spacious accomodation, good facilities and nice gym. good location which made movement easy. definitely recommended!

Excellent customer service and friendly staff. I really recommend this place

Very good. I am coming back ❤️

Overnight stay before travelling to Akagera. Very pleased with my choice of hotel, could not fault it 😊

The room was wonderful both in style cleanliness and facilities. The staff in reception, room service, the restaurant and the bar were always ready to help with anything and with such charm and generosity. I found no fault in anything during my stay.