Chalets in Monaragala District

"We had a wonderful stay at Cinnamon wild! The resort is located within Yala National park and you will see wildlife as you get to the hotel. Such a unique experience! The rooms were cosy and well maintained. The staff went above and beyond for us. Such an exceptional team at Cinnamon Wild. We were travelling with our one year old son, and they made sure that we could enjoy ourselves thoroughly. Special thanks to the waiter at dinner who blew up a balloon for our son to play with during dinner to help us mid toddler tantrum. Thank you so much for the wonderful stay. We will definitely be back 🙂"

"まだ新しく部屋もとても綺麗で快適に過ごせました。アメニティも充実しているし、シャワーのお湯量も文句無しでした！ 何よりもホテルからの景色が最高で、テラスで景色を観ながらの朝食は素晴らしかったです。 メイン通りからは入ったところにあるため、自然の音を聞きながら朝日や夕焼けを眺めることもできます。 スタッフもフレンドリーでホスピタリティに溢れていて、またEllaに来る機会があれば是非また泊まりたいところです。"

"Am amazing property right in the middle of the forest. The staff was very courteous and they went out of the way to make sure needs were met. The food was also excellent and each menu was well curated!"

"The hotel was beautiful. The staff was incredible. We loved our time at Yala Jetwing."

"The facilities and staff are very good. The food is below par. Food that is to be served hot were served lukewarm. By the time, I walked back to my table from the buffet line, the items were cold. Imagine cold "kirihodi" on String Hoppers or cold scrambled eggs on toast :-) The food that was to be served cold were at room temperature. Not what you expected from a 5-star. The selections were poor. Not much grilled meats/fish. Crab the size of a large shrimp. Remember seeing larger crabs in the paddyfields :-) Thai green curry that had absolutely no vegetables - just small shrimp floating in a green food colored gravy. The so-called Papaya Juice was nothing more than watered down iced washing of a papaya slice! Worst, no coffee after dinner. On top of all this the food is highly over priced. A terrible value! One afternoon at the pool side bar, they wanted a Rs. 1400 for a cup of "kade" tea. What are they making this stuff of - gold? Some of the staff seems clueless of what they are selling. Example, by the pool side on a hot afternoon, we asked for the price a ice-cream bar. The guy had no idea but guessed it was Rs. 4000. The actual price after another guy checked on his POS, was Rs. 600. The first guy should not be a server! We will not be back! They are missing the mark big time! Hope the management take the feedback and improve their offerings. What a shame, afterall they have fantastic facilities and most staff are very good!"

"Room wasn’t very clean. The bath was dirty the bed sheets had holes in them and the rugs on the floor were very worn. Considering the cost. A bit of re- investment would not go a miss. "

"Great safari and pool villa and very kind and great staff. More than a Hilton "

"Hi this is a slightly more expensive for the area but for us it was worth it. There was a hidden surprise for us as they have an infinity pool on the roof and sundeck which had views to die for. The breakfast was excellent the games room was fun and the staff took no hesitation to join in with playing games with my son. Room was lovely and staff amazing and great location for short walk into Ella to explore. But quite expensive is only negative"

"The hotel is immaculate and clearly a lot of money has been spent on design. The room was spacious with stunning views, the best pillows we have had on our 3 week tour. Breakfast was lovely too. I do not regret our stay BUT want to be realistic to help the hotel improve/for others expectations. The road to the hotel is rough and steep, our driver really struggled and we usually walked up to him. The rooms are not soundproof as the door opens to a balcony overlooking the car park, dogs fighting and tuk tuks dropping off guests are common sounds into the night. The doors have big gaps and this allows mosquitoes inside, which is a problem as I am allergic. I had to fill the gap with tissues (it’s 1cm wide the whole middle width of the door - all doors, not just ours). We had looked forward to the yoga, but never heard back when we asked about it so we are not sure if it happens or not. Also for such a luxury property, menus are printed on printer paper - no list of ingredients for cocktails, and being handed such tatty pieces of paper at the bar and for breakfast really lets down the image of the hotel. The staff are clearly lovely but we struggled - my massage booking was not made, request for items at breakfast never arrived, and no service out by the pool meaning we had to come in to ask for drinks and towels. Finally, please help the street dogs. Westerners love animals and it is upsetting to hear them fighting all night. Just a few tweaks and this would be 10/10 hotel. "