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"Really liked how it was self service, very easy, beautiful rooms felt so fancy. We had a small issue with our TV, emailed the help desk at 10.30pm and by 10.35 we had a staff member there helping us. Incredible. "

"Boss"

"Had a wonderful 5 night stay at the hotel. I was a bit apprehensive after reading some reviews but i was pleasantly surprised. Lovely welcome from check in staff and given lots of information about the hotel and surrounding area. Hotel lobby is impressive, superior double room was spacious, clean and aircon worked perfectly. Breakfast was plentiful and you can order different eggs/bacon from the waitress. My only very small gripe would be that the toaster took ages so put your toast on whilst you enjoy some cereal! The lifts were mentioned in alot of other reviews, to be honest it would be better if all 3 were working but we never had long to wait and we were on holiday so not in a hurry to get anywhere. Central location right by lots of bars/ restaurants and a very short walk to the Rhine. Loved our visit to the hotel and to Cologne, we will be back to visit you both again"

"The Hotel Niu is one of the best hotels I've ever stayed in. After a horrific commute into the country, the welcome to the hotel was second to none. Daniel was an absolutely fantastic host on the reception, he asked if I wanted a queen bed, as floors below the 4th floor were 2 single beds pushed together. I asked to have the queen and that was the room we were given. We got breakfast included with our stay and also signed up for the IHG Rewards. Daniel was an incredible host, he made us feel so welcome and he went above and beyond for us. He gave us brilliant recommendations for places to see, eat and drink across Cologne like a local! Sebastian was an equally wonderful staff member who kept us entertained behind the bar every night! He was such a joy to be around and he was so friendly and attentive. The cocktails were also fantastic! I would come back to the Niu simply for these staff members! I also loved the breakfast, it was replenished very regularly, offering a huge variety of options for every taste. The room was a lovely size, enough room for all of our things and the bed was so comfy! I adored everything about this hotel and I would highly highly recommend it!"

"Clean, spacious room that was modern. Great, comfortable place to stay that was close to and easily walkable to tourist attractions."

"Amazing staff. Breakfast was way beyond what we expected."

"Our family loved our superior rooms, with their great ammenities, free water/juice/coffee/tea, and super comfortable beds. The buffet breakfast surpassed all expectations. This place is a total gem, with great staff."

"Very friendly staff and very clean room and comfortable bed"

"good accomodation. friendly staff"