Ryokan in Capital Regional District

"Clean, simple, affortable. "

"Fantastic location, attentive staff, great front room facing the street. I disliked the locked doir as heard voices from the other hotel room, I disliked the scented sheets & the choice of shampoo conditioner & soap wasn’t to my liking either."

"Good location, easy to get around by walking. Clean, spacious room. Super friendly and accommodating staff too! It was nice that they utilized texting to see how our check in was/if we needed anything. Very easy to communicate! I would definitely recommend staying here. "

"staff were great! they’re very friendly and kind we also enjoyed every breakfast"

"I need to get the name of the person who checked us in but he is what customer service is all about. Sweetest, most helpful person. He went above and beyond. "

"Loved the hand held faucet in the shower in addition to the rain shower. Room was big and comfortable and the physical location of the Sandman was ideal being on the Trans Canada and only 2 blocks off Hwy 17 going to the airport, Butchart, etc. Would stay again"

"Good location, good staff, and close to public transit. Addressed my concerns promptly. We will stay there again. "

"Clean room and deluxe shower "

"An old-school property that has been fixed up. Great customer service. The extras are fantastic. What hotel doesn't like free bikes, etc. You need to work on breakfast though!! It doesn't take much. Offer it and do it well, or don't. Nobody wants to remind you that your slim breakfast was missing something like an egg or fruit. I loved it there. A great bar across the street with great bar food. Robin Hood!!"