"I stayed here with my dog, we were put in a room directly next to the pool/lobby entrance and it was unfortunately very loud. There are odd windows in the room that look out onto the lobby, they have weird window coverings that are not completely blackout or covered, so i did not feel comfortable while trying to sleep here alone as a female.
I had to sign the pet agreement, which is completely understandable. When I asked to clarify a few of the “requirements” I was met with staff being incredibly rude and dismissive and at one point a staff member told me “it’s not that deep. Just sign it”. I was clarifying the rule “we will not follow a do not disturb sign when you have a pet. We can access your room whenever we want”, I asked if they would ask for permission prior to? Or why this was needed. The front desk worker was not able to answer that question. The other thing I tried to clarify was- “pets are not allowed on the furniture” I asked if that included the bed, because that is why I booked a pet friendly room, the worker was not sure, and couldn’t clarify what this meant. Another staff member came up to the desk and she repeatedly rolled her eyes at me when I was asking these questions, then proceeded to make the comment about it “not being that deep”. I stated that the $100 fine feels deep to me, and I am just asking for clarification. They could not provide me any.
The girls that helped me in the morning were lovely though.
I wouldn’t stay here again. Expensive."
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