"We enjoyed our one night stay here and overall had a good experience with just one or 2 things for management to note. We needed to change rooms as a double instead of a twin had been booked, staff were swift to get this arranged and move the fridge we had requested. The room was lovely and had good views of the gardens but the bath was very grubby and we had no conditioner in the bottles attached to the wall.
We useded the leisure facilities and had treatments booked which were all great.
We didn't fancy dining in the restaurant so ordered room service which arrived quickly and was very tasty. Breakfast also offered a wide variety to suit all tastes.
We also booked an afternoon tea so after checking out we went for a walk around the grounds which we enjoyed. When we returned we sat outside and asked if we could order drinks, the young girl we spoke to said she was training and would send someone to us but this never happened and all other servers dealing with other guests ignored us. When we went for the tea we asked if we could have it outside as there was quite a breeze and in 35 degree heat, was quite hot in the hotel but we were told no.
Overall we enjoyed our stay and would consider returning."
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