Search Hotels with Pool in Douglasville

"Amazing customer service "

"Pastries, bread, and bagels were stale. You could tell they’ve been in the plastic case for a long time "

"Ok"

"25 floors in this hotel 1 elevator working totally full hotel with 300 high school prom going on 25th floor we weren’t informed about the elevator and I was traveling with my Mother which is handicapped I walked the stairs from our 15th floor room several times because of full capacity elevator during our stay but my mother could not walk she waited 15-20 minutes several times for the elevator daily we were at the hotel for 3 days and when we asked to talk to manager about the elevator the desk employee was very very rude and short and said you need to talk to management and nobody is available write an email!!! This is ridiculous and customer service in the hospitality industry should be better at this hotel we paid good money and tipped well Parking alone was $150 dollars 50 a night the other staff like valet and security and bartender were amazing!!! They need to look at who they put at the desk talking to the guest. Very disappointed and will definitely be sending that email to corporate "

"yes"

"Found a roach crawling up the wall in the room."

"Booked this for rooftop then they closed it for renovations after the free cancellation ended. Whole hotel needs a Reno— v basic looking. Like a holiday inn. Ice machines were out, vending machines gave us hot drinks. No pool no rooftop. Staff was amazing. I ordered wine and balloons, they knew my arrival time; when we arrived, ice had melted and balloons were deflated"

"Very nice hotel at a good price."

"It was a beautiful hotel and the staff was wonderful! "