"The hotel was fine. I wouldn’t seek it out again, but I would stay here if I didn’t have a better option. The good: They allowed us a slightly early check-in, which we appreciated. The room was very clean and had a comfortable mattress, and the breakfast had enough choices to accommodate most people’s needs. They had multiple hot tubs for guests. They also had a sweet koi pond. The less than good: uncomfortable pillows, room needed updating (the toilet constantly trickled, and the tub needed caulking and for a permanent stain to be addressed), the hot tubs were situated in the middle of the large main floor lobby, and they had fake plants - they should invest in live plants if they are perceiving themselves as a higher-end hotel. As we were leaving, they’d left bed parts all over the hallway (changing them out is good, but wait till checkout time, which was still several hours away). This may be nitpicking, but they also had some strange and unfriendly signage for guests. For example, in the lobby near the hot tubs, a sign addressed to guests stated not to use the tubs if you have diarrhea. What?? The sign near the fish said “Don’t feed them.” There’s nothing wrong with this, I suppose, but they’re in the hospitality business. Can the signs be more tactful, e.g., “Help us keep our fish healthy - please resist the urge to feed them” “For the health and safety of all guests, please use the hot tubs only if you are feeling healthy today”? Overall, I’d give it about an 8/10."
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