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"Property was perfectly located near Converse University and downtown which was out preference. If it were pet friendly we’d stay there everytime "

"Beautiful property. My only issue was the lack of hot water and water pressure. The water wasn't cold but was more warm. Also, the front doors doesn't slide open so getting suitcases through can be a challenge. Other than that, everything was smooth, clean and comfortable. "

"Very"

"Clean room and nice place"

"The staff (except on check in) were so very friendly. The room was very nice and clean. The bed was very comfortable. I would recommend this hotel. "

"Rude front desk agent. The 3pm to 11 pm gentleman was great. But the young lady manning the desk from7am to 3pm was very nasty. I had a really bad migraine and she called the room to say that check out was at 11:00 am. I explained to her that I was a stay over and that I extended my stay through hotels.com. She said I needed to come to the desk to extend my keys and I told her that I wasn’t feeling well but I would be down to change my keys. She asked me to come down now and I said “no”. I will be down and moreover I’m not feeling well and my credit card is on file for incidentals. I can’t remember what else she said but it took everything in my being not to cuss her out. She took the customer out of customer service. The 3-11 guy was great and funny, nice, professional."

"The staff was excellent. I will stay at this HI every time I visit Spartanburg. "

"Nice "

"The only issue was the elevator it worked sporadically "