2/10 Sangat Buruk
Diana
Traveler bisnis
17 Nov 2023
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
I feel compelled to share my recent experience at Raviz Central Hotel on Expedia to ensure others are aware of the shocking state of the accommodations.
My stay was nothing short of a nightmare. The walls were covered in dirt, and the floor seemed untouched by any form of cleaning. Immediately alerting the staff, I was relocated to another room, only to be met with an overpowering mold odor that triggered immediate coughing. Graciously, the hotel staff upgraded me to a suite, but even this fell short of the cleanliness one would expect from a four-star establishment.
The attached pictures tell the story better than words ever could. Despite the friendly demeanor of the staff, the conditions of the rooms were inexcusable. It took over an hour to secure a room where I could attempt to get some rest, and by then, it was already 3 am. With a check-out time of 7 am, I barely had any time to recover from the ordeal.
I want to emphasize that my complaint lies solely with the condition of the rooms. The staff was understanding and polite throughout, but the cleanliness standards were far below what one would expect from a hotel of this caliber.
In the interest of transparency and the well-being of fellow travelers, I encourage you to think twice before booking a stay at Raviz Central Hotel. It pains me to write this review, but I believe it is crucial for others to be aware of the state of the accommodations.
Diana
Menginap 1 malam pada bulan November 2023