Dear Mr. Roland,Thank you for taking the time to share your feedback following your recent stay at Raviz Center Point Hotel in Bur Dubai. We are glad to hear that you appreciated our hotel's convenient location in the heart of Bur Dubai, known for its vibrant Indian community.We are pleased that you found your room to be spacious, well-maintained, and that you enjoyed interacting with our friendly staff. However, we apologize for the inconveniences you encountered during your stay.Your comments regarding the delay in hot water, malfunctioning fridge despite multiple requests, and the quality of breakfast coffee have been duly noted. Please accept our sincere apologies for falling short of your expectations in these areas. Rest assured, we will address these issues with our team to ensure that improvements are made.We appreciate your valuable feedback as it helps us to continuously enhance the quality of our services. Should your travels bring you back to Bur Dubai, we hope to have the opportunity to welcome you back and provide you with a more enjoyable experience.Thanks and regards,Nikhil Madaan Operations Manager,Raviz Center Point Hotel.

Dear Ms. Diana,Thank you for taking the time to share your feedback about your recent stay at Raviz Center Point Hotel. We sincerely apologize for the inconveniences you experienced, and we appreciate your honesty in bringing these issues to our attention.We want to extend our deepest apologies for the subpar cleanliness standards you encountered during your stay. Your experience does not align with the high standards we strive to maintain. Please be assured that we take your concerns seriously, and we have already initiated a thorough investigation into the matters you've highlighted.We are genuinely sorry for the difficulties you faced in securing a comfortable room promptly. Your feedback is invaluable, and it serves as a crucial reminder for us to continuously improve our processes and ensure a smoother guest experience.We are glad to hear that our staff demonstrated understanding and politeness throughout the situation. However, we understand that their demeanor does not compensate for the unacceptable condition of the rooms. Rest assured, we are actively addressing the issues raised to prevent any recurrence in the future.In recognition of your ordeal, we would like to offer our sincere apologies and express our gratitude for your patience. We will be reaching out to you directly to discuss possible compensation or alternatives to make amends for the shortcomings you experienced during your stay.Your feedback is vital in helping us identify areas for improvement, and we genuinely appreciate your contribution to our ongoing efforts to enhance the quality of our services. We hope you will consider giving us another opportunity to provide you with the exceptional experience we aspire to deliver.Once again, we apologize for falling short of your expectations and appreciate your understanding.Warm regards,Nikhil Madaan,Operations Manager,Raviz Center Point Hotel.

Dear Guest,Thank you for taking the time to share your feedback about your recent stay at Raviz Center Point Hotel. We genuinely appreciate your input as it helps us identify areas for improvement.We are sorry to learn that your experience, particularly with our breakfast, did not meet your expectations. Our goal is to provide a dining experience that aligns with international standards, and we regret any shortcomings in this regard. Rest assured, your comments have been shared with our culinary team for immediate review and enhancement.Your perception of our hotel as a 3-star establishment is disheartening, and we sincerely apologize for any aspects that may have contributed to this perception. We are committed to consistently providing a four-star experience, and we will use your feedback to identify areas where we can make necessary improvements.We value your feedback and take it seriously. Our team is dedicated to ensuring our guests have a positive and memorable stay, and we regret any instances where we fell short during your visit.If you have specific details about your experience that you would like to share or if there are particular aspects you feel we could address, please feel free to contact us directly. Your insights will be instrumental in our ongoing efforts to enhance our services.Once again, we appreciate your feedback, and we hope for the opportunity to welcome you back and provide an improved experience in the future.Best regards,Thanks and regards,Nikhil Madaan Operations ManagerRaviz Center Point Hotel.

Dear Mr. Tahir,Greetings from Raviz Center Point Hotel.Thank you for your review and for choosing to stay with Raviz Center Point Hotel. I’m happy you enjoyed your stay and look forward to welcoming you back.Thanks and regards,Nikhil Madaan,Operations Manager.

Dear Mr. Tahir,Greetings from Raviz Center Point Hotel.Thank you for your review and for choosing to stay with Raviz Center Point Hotel. I’m happy you enjoyed your stay and look forward to welcoming you back.Thanks and regards,Nikhil Madaan,Operations Manager.

Dear Mr. Lian,Greetings from Raviz Center Point Hotel.Thank you for your review and for choosing to stay with Raviz Center Point Hotel. I’m happy you enjoyed your stay and look forward to welcoming you back.Thanks and regards,Nikhil Madaan,Operations Manager.

Dear Ms. Birgitte,Thank you for taking the time to share your feedback about your recent stay at Raviz Center Point Hotel. We greatly appreciate your input as it helps us to continually improve our services.We apologize for any inconvenience you experienced with the elevator during your stay. We understand that a malfunctioning elevator can be frustrating and disruptive, and we are actively working to address this issue to ensure a smoother experience for all our guests in the future.Regarding the air conditioning in the fitness room, we apologize for any discomfort you may have faced. Maintaining a comfortable environment in our fitness facilities is important to us, and we will investigate this matter to ensure the air conditioning is functioning properly.We truly value your feedback, and we hope that you will consider giving us another opportunity to provide you with a more enjoyable stay in the future. Please feel free to contact us directly if you plan to return, and we will do our best to make your next visit exceptional.Thank you once again for sharing your thoughts with us. We look forward to the possibility of welcoming you back to Raviz Center Point Hotel.Thanks and regards,Nikhil Madaan Operations ManagerRaviz Center Point Hotel

Dear Mr. Shanavas,Greetings from Raviz Center Point Hotel.Thank you for your review and for choosing to stay with Raviz Center Point Hotel. I’m happy you enjoyed your stay and look forward to welcoming you back.Thanks and regards,Nikhil Madaan,Operations Manager.

Dear Mr. Sabarinath,We truly appreciate you taking the time to share your thoughts about your recent stay at Raviz Center Point Hotel. We are delighted to hear that you had a "pretty good" experience during your time with us.Our dedicated team works hard to ensure our guests feel welcome, and we're pleased to know that you found our staff friendly. Maintaining cleanliness and hygiene standards is of utmost importance to us, so we're happy that you found our rooms to be clean and comfortable.Your feedback is greatly appreciated, as it encourages us to continue delivering exceptional service. If there's anything specific that stood out during your stay or any suggestions you may have to make your future visits even better, please don't hesitate to share.We look forward to welcoming you back to Raviz Center Point Hotel on your next visit and exceeding your expectations once again.Thanks and regards,Nikhil Madaan Operations ManagerRaviz Center Point Hotel.

Dear Guest,Greetings from Raviz Center Point Hotel.Thank you very much for the review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I regret to learn that you were particularly unhappy with your stay.Your complaint has been forwarded to all concerned departments and I assure you that your feedback is looked into with possible changes. It will be great if you can share your details for us to investigate in depth. I apologize for the inconvenience caused. Thanks and regards, Nikhil Madaan, Operations Manager.

Dear Mr. Manish.Greetings from Raviz Center Point Hotel.Thank you for your review and for choosing to stay with Raviz Center Point Hotel. I’m happy you enjoyed your stay and look forward to welcoming you back.Thanks and regards,Nikhil Madaan,Operations Manager.

Dear Mr. Pranabesh,Greetings from Raviz Center Point Hotel.Thank you for your review and for choosing to stay with Raviz Center Point Hotel. I’m happy you enjoyed your stay and look forward to welcoming you back.Thanks and regards,Nikhil Madaan,Operations Manager.

Dear Ms. Jumana,Greetings from Raviz Center Point Hotel.Thank you for your review and for choosing to stay with Raviz Center Point Hotel. I’m happy you enjoyed your stay and look forward to welcoming you back.Thanks and regards,Nikhil Madaan,Operations Manager.

Dear Mr Rajnarine,Greetings from Raviz Center Point Hotel.Thank you for your review and for choosing to stay with Raviz Center Point Hotel. I’m happy you enjoyed your stay and look forward to welcoming you back.Thanks and regards,Nikhil Madaan,Operations Manager.

Dear Guest,Greetings from Raviz Center Point Hotel.Thank you very much for the review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I regret that you were particularly unhappy with your stay with us. Your feedback has been forwarded to all department heads and I assure you that your feedback is looked into with possible changes coming soon. Thanks and regards, Nikhil Madaan, Operations Manager.

Dear Guest,Greetings from Raviz Center Point Hotel.Thank you very much for the review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I regret to learn that you were not happy with your stay. Your complaint has been forwarded to the Executive Housekeeper and Safety & Hygiene Manager and I assure you that your feedback is looked into with possible changes coming soon.I hope you enjoyed the remainder of your stay with us. I along with my team look forward to welcoming you back. Thanks and regards, Nikhil Madaan, Operations Manager.

Dear Guest,Greetings from Raviz Center Point Hotel.Thank you for your review and for choosing to stay with Raviz Center Point Hotel. I’m happy that you enjoyed your stay and I’m looking forward to welcoming you back.Thanks and regards,Nikhil Madaan,Operations Manager.

Dear Guest,Greetings from Raviz Center Point Hotel.Thank you for your review and for choosing to stay with Raviz Center Point Hotel. I’m happy that you enjoyed your stay and I’m looking forward to welcoming you back.Thanks and regards,Nikhil Madaan,Operations Manager.

Dear Guest,Greetings from Raviz Center Point Hotel.Thank you for your review and for choosing to stay with Raviz Center Point Hotel. I’m happy that you enjoyed your stay and I’m looking forward to welcoming you back.Thanks and regards,Nikhil Madaan,Operations Manager.

Dear Guest,Greetings from Raviz Center Point Hotel.Thank you for your review and for choosing to stay with Raviz Center Point Hotel. I’m happy that you enjoyed your stay and I’m looking forward to welcoming you back.Thanks and regards,Nikhil Madaan,Operations Manager.

Dear Mr Riyaz,Greetings from Raviz Center Point Hotel.Thank you for your review and for choosing to stay with Raviz Center Point Hotel. I’m happy that you enjoyed your stay and I’m looking forward to welcoming you back.Thanks and regards,Nikhil Madaan,Operations Manager.

Dear Guest, Greetings from Raviz Center Point Hotel. Thank you for your review and for choosing to stay with Raviz Center Point Hotel. I’m happy that you enjoyed your stay and I’m looking forward to welcoming you back. Thanks and regards, Nikhil Madaan, Operations Manager.

Dear Guest, Thank you very much for the review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I regret to learn that you were not particularly happy with your stay with us as you have marked us overall 6 rating out of 10. I would like to know more about your stay so we can get better in serving you. You may please share your detailed feedback on my email om@theravizhotels.com or simply reply to this message. I along with my team look forward to welcoming you back. Thanks and regards, Nikhil Madaan, Operations Manager.

Dear Guest Thank you very much for the review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I regret to learn that you were not particularly happy with the water temperature in the bathroom shower. Your feedback has been shared with the Chief Engineer and I assure that your feedback is looked into with possible changes coming soon. I hope you enjoyed the remainder of your stay with us. I along with my team look forward to welcoming you back. Thanks and regards, Nikhil Madaan, Operations Manager.

Dear Mr Neil, Thank you for your review and for choosing to stay with Raviz Center Point Hotel. I’m happy that you enjoyed your stay and I’m looking forward to welcoming you back. Thanks and regards, Nikhil Madaan, Operations Manager.

Dear Guest Thank you for your review and for choosing to stay with Raviz Center Point Hotel. I’m happy that you enjoyed your stay and I’m looking forward to welcoming you back. Thanks and regards, Nikhil Madaan, Operations Manager.

Thank you very much for the review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I regret to learn about your experience and I assure that your feedback is looked into with possible changes coming soon. I hope you enjoyed the remainder of your stay with us. I along with my team look forward to welcoming you back. Thanks and regards, Nikhil Madaan, Operations Manager.

Dear Guest, Thank you for your review and for choosing to stay with Raviz Center Point Hotel. I’m happy that you enjoyed your stay and I’m looking forward to welcoming you back. Thanks and regards, Nikhil Madaan, Operations Manager.

Dear Guest, Thank you for your review and for choosing to stay with Raviz Center Point Hotel. I’m happy that you enjoyed your stay and I’m looking forward to welcoming you back. Thanks and regards, Nikhil Madaan, Operations Manager.

Dear Mr Abdulrahman, Greetings from Raviz Center Point Hotel. We had received your complaint for the missing apple watch while you were at the hotel and we informed you that we had checked CCTV cameras and found that no one except the housekeeping had entered your room. Next day you had come yourself at reception and informed us that you found your Apple watch. At that time you asked for refund for your remaining nights. We are operating the hotel since last 7 years and we have never faced any such complaint in the past. Also the housekeeping associate cleaning your room has been working with us for more than an year and always receives high appreciations from all our guest. In act our staff had also received an increment in their salary last month. So we have no reason to believe what you are saying is correct. While investigating the matter we had also told you that if you are not satisfied with our investigation you can call the police and we would support the police in investigating the matter further. But you found your missing watch the next day itself. Please refrain from directly accusing for any loss of personal items in future. Kindly note that you booked for a non refundable booking and refund in such cases is not possible. Should there be anything further to same, please feel free to get in touch. Thanks and regards, Nikhil Madaan, Operations Manager.