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Beautiful hotel, loved our room, bed was comfortable, sofa in room was clean and comfortable as well, the whole service was amazing, didn’t take longer than 5 minutes for any request we made.
All staff were friendly, nice and professional.
Mohamad Nader
Stayed 4 nights in Dec 2023
Response from Reservations Department on 18 Dec 2023
Dear Mr. Mohamad,Warm Greetings from The Act Hotel – Sharjah!Thank you so much for your kind words & valuable feedback.We would be doing continuous efforts to improve our services and make our guests feel special and have a memorable and enjoyable stay with us.Should you require any further assistance please do not hesitate to contact us directly.Thank you & kind regards,.
Very good staff and excellent customer service, specially house keepers cleaned my room everyday which I liked it.
Very respectful staff. I highly recommend this hotel.
Dear Mr. Waleed, Thank you very much for taking the time to write an outstanding review on your recent stay at The Act Hotel and thank you very much for the immaculate score. We are very happy that we managed to add extra value to your holiday. We really hope to see you again soon in our property. Kind Regards from The Hotel Management
Everything was Excellent and very clean and staff very helpful and nice
Masood
Stayed 1 night in Aug 2023
Response from The Hotel Management on 24 Aug 2023
Dear Mr. Masoos,On behalf of The Act Hotel Management, we would like to take this opportunity to extend our deepest gratitude for choosing our property as your second home away from home and for the commendation of our services and facilities.It is our great honor to receive such wonderful feedback from a valuable guest like you, as guest total satisfaction is our priority and we are happy we have been able to provide it.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,The Hotel Management
Dear Mr. Mustafe, Thank you very much for taking the time to write an outstanding review on your recent stay at The Act Hotel and thank you very much for the immaculate score. We are very happy that we managed to add extra value to your holiday. We really hope to see you again soon in our property. Kind Regards from The Hotel Management
Nice room spacious. The staff very helpful and good location
Ahmed
Stayed 2 nights in May 2023
Response from The Hotel Management on 11 May 2023
Dear Mr. Ahmed, Thank you very much for taking the time to write an outstanding review on your recent stay at The Act Hotel and thank you very much for the immaculate score. We are very happy that we managed to add extra value to your holiday. We really hope to see you again soon in our property. Kind Regards from The Hotel Management
Dear Mr. Mustafe,Thank you very much for taking the time to write an outstanding review on your recent stay at The Act Hotel and thank you very much for the immaculate score. We are very happy that we managed to add extra value to your holiday. We really hope to see you again soon in our property. Kind Regards from The Hotel Management
Dear Mr. Geulbang, Thank you for taking the time to review your recent stay at The Act Hotel Sharjah. We are truly sorry to hear that not all aspects of your stay were met with us.We truly regret the negative impression that you had experienced and we would like to apologize for the inconvenience caused. Kindly keep our hotel in the agenda of your next visit and we do hope you will see the improvements on your return.We look forward in welcoming you back to The Act Hotel in the near future, where we can have the pleasure of serving you once again.Sincerely,The Hotel Management
Dear Mr. Mohammad, Thank you very much for taking the time to write an outstanding review on your recent stay at The Act Hotel . We are very happy that we managed to add extra value to your holiday. We really hope to see you again soon in our property. Kind Regards from The Hotel Management
Response from The Act Hotel Management on 24 Dec 2022
Dear Mr. Mohammed, Thank you very much for taking the time to write an outstanding review on your recent stay at The Act Hotel. We are very happy that we managed to add extra value to your holiday. We really hope to see you again soon in our property. Kind Regards from The Hotel Management
4/10 Poor
Fahad
Travelled with family, Travelled with family and small children
They stay was ok, but felt the standard dropped from my last visit 2 years ago. This was supposed to be a 5* hotel but was shocked to be told that I will have to pay for water if I wanted more than two small one provided (never seen this in a 5* hotel)
I originally was staying in this room but the room next to me seem to be thinking they were alone in the floor and had the tv in full volume. Appreciated the staff agreeing to my request to be transferred to a quieter room. The lights were too dim though. Breakfast was limited. Overall the stay was okay for the price.
Room size good, concierge helpful. Hotel needed for a few hours sleep so didn’t see all it had to offer. Looked to be in a quiet area but again adequate for us
The hotel was wonderful but at check in there was no record of our reservation. We were fortunate that a room was available and the hotel honored our price.
Hotel is in a good area to walk about, room is nice n lots of space, Net is great (but didnt have time to have bfast spread). Only issue and agree with other reviewers and Trip Advisor comments that the room is rather dark. Had to use toilet light to see do work :(. Otherwise will definitely come back