Hotel Ramah Hewan Peliharaan di Dunn

"Shower was broken. Didn’t work. Left two messages for manager to call. We really should get a credit of sorts. Still no call. Was ice cold unless you held up. Reported to desk who said since third party that we needed to tell manager. Makes me think twice about booking through Expedia and also realizing management terrible at this hotel. We drove 8 hours and couldn’t take a nice shower "

"Yes"

"Great location off I-95! Close to Bird's Nest & downtown! Highly recommended!!!"

"Room was average but great for the price. Older hotel but served my purpose well. Staff was friendly and the breakfast was functional for a quick grab and go. "

"The room smelled bad, carpets are very worn, burn holes on the sheets and comforter. The toilet sit very close to the shower wall (handicap room) and hard to get to the toilet paper. The air conditioner didn't work and it got warm outside and in the room. Jackie at the front desk was amazing and very helpful. Her customer service is impeccable and hard to find."

"Parking good"

"Good"

"Severe smell of urine in the room and dog poop on the floor. When called the desk, Kevin informed me, that he is the only one at the property and he is not going to clean that. After informing me that in 5 years of him working there, nobody ever complained and he simply hang up the phone on me. Highly recommend to have a better staff training on how to communicate with the customers effectively and provide more people on side in PM hours. "