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Ulasan untuk Point Waterfront Apartments

4 out of 5
Point Waterfront Apartments
5 Signal Rd, Durban, KwaZulu-Natal

Ulasan

8,2

Sangat Baik

Penilaian 10 - Sangat Bagus. 31 dari 62 ulasan" "
Penilaian 8 - Bagus. 15 dari 62 ulasan" "
Penilaian 6 - Cukup Baik. 6 dari 62 ulasan" "
Penilaian 4 - Buruk. 6 dari 62 ulasan" "
Penilaian 2 - Sangat Buruk. 4 dari 62 ulasan" "

7,8/10

Kebersihan

8,0/10

Staf & layanan

7,0/10

Fasilitas

7,6/10

Kondisi & fasilitas properti

4,0/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

Lerissa

Menginap 1 malam pada bulan Februari 2024

10/10 Sangat Bagus

kershen

Disukai: Kebersihan, kenyamanan kamar
Menginap 1 malam pada bulan Januari 2024

10/10 Sangat Bagus

Batseba Hazel

Menginap 3 malam pada bulan Januari 2024

6/10 Cukup Baik

lipalo

Bepergian bersama keluarga
Tidak Disukai: Kenyamanan kamar
Menginap 1 malam pada bulan Desember 2023

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, kenyamanan kamar
Ein schöner Aufenthalt am North Beach Durban
Wir hatten eine tollen Aufenthalt. Das Apartment ist gut eingerichtet, gepflegt und sauber und bietet alles, was eine Familie benötigt. Die Lage direkt am Strand und in der Nähe von Ushaka hat uns sehr gefallen. Die Aussicht von unserem Balkon Richtung Hafenkanal und Meer hat und sehr, sehr zugesagt und beeindruckt. Einziger Minuspunkt: Der Pool wurde renoviert und wir konnten diesen außer an einem Tag nicht nutzen, hierauf gab es im Vorfeld keinem Hinweis von Hotelseite.
Menginap 6 malam pada bulan Desember 2023

10/10 Sangat Bagus

Johanna

Menginap 3 malam pada bulan Oktober 2023

2/10 Sangat Buruk

Julia

Bepergian bersama keluarga
Tidak Disukai: Kondisi & fasilitas properti
We were kept up all night by noisy neighbors (residents) who had a part next to our bedroom. Although staff tried to help things did not improve. Not wanting to risk this happening again we felt forced to move to a different location, despite having only used 1 of our 5 nights rental. We were not compensated for this in any way and management failed to reach out to us, even though we’ve made at least 5 attempts to contact them. Don’t go there. Location not good either
Menginap 5 malam pada bulan Agustus 2023
Tanggapan dari Angie pada tanggal 21 Sep 2023
Dear Julia, Kindly note that our night shift staff did assist you by reporting the noise complaint to security who addressed this with the resident. We have a zero tolerance policy for noise complaints and the area is generally very peaceful. You took it upon yourself to check out after 1 night, despite the fact that there was a resolution. The area is also one of the safest in Durban. Our reservations team have been in communication with you regarding a refund which has also been processed via Expedia. It is disappointing that you have chosen to manipulate the review system by leaving a negative review, regardless of the fact that our team assisted you.

10/10 Sangat Bagus

wendee

Disukai: Kebersihan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Mei 2023

8/10 Bagus

Ronnie

Disukai: Kebersihan
Tidak Disukai: Fasilitas
Menginap 3 malam pada bulan Mei 2023

10/10 Sangat Bagus

Pumla

Bepergian bersama keluarga
Disukai: Kebersihan, kenyamanan kamar
Excellent stay
The place is clean and well kept. The beauty was beyond our expectations. Close to the beach and restaurant. Very close to ushaka
Menginap 1 malam pada bulan Januari 2023

8/10 Bagus

Patricia

Menginap 3 malam pada bulan Desember 2022

4/10 Buruk

Emmanuel

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, kenyamanan kamar
Terrible experience!
It was very low grade, no fitted sheets, jakuzi water smelling, windows not cleaned, bed was not comfortable at all, bathroom shower leaking all over the passage, very poor quality service. Poor communication ALOT OF NOISE from neighbours paerying ALL NIGHT! Music was very loud and littery played until 8am!!! Absolutly terrible customer service and the area is like a ghost town!
Menginap 2 malam pada bulan Desember 2022

4/10 Buruk

Dawood

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, kenyamanan kamar
Sub-standard... In need of a good clean and care
The apartment was in need of a lot of TLC The shower doors leaked onto the floor The toilet seat was falling off The freezer was frozen over The crockery and cutlery were mismatched and inconsistent The floor was very dusty and balcony dirty The queen bed had a single flat sheet instead of a queen fitted exposing half the mattress - very unhygienic There was an ironing board with no iron Hangers were insufficient
Menginap 1 malam pada bulan Desember 2022

2/10 Sangat Buruk

Akua

Menginap 3 malam pada bulan November 2022

10/10 Sangat Bagus

Michelle

Bepergian bersama keluarga
Disukai: Kebersihan, kenyamanan kamar
Amazing stay!
Absolutely amazing! I will definitely stay there again.
Menginap 2 malam pada bulan Oktober 2022

10/10 Sangat Bagus

Kgomotso

Bepergian dalam rombongan
Disukai: Kebersihan, kenyamanan kamar
PWA amazing staff
My stay was amazing.... The staff members were quick to respond to all my problems. The cleaning ladies were also helpful and amazing when it came to advice about sightseeing...
Check-in was easy and effortless..
Menginap 6 malam pada bulan Oktober 2022

8/10 Bagus

David

Disukai: Fasilitas, kondisi & fasilitas properti
Top Lage zum Strand, Aussicht hervorragend, wenn windig starke Geräusche nachts
Menginap 2 malam pada bulan September 2022

8/10 Bagus

Céline

Bepergian bersama keluarga
Disukai: Kenyamanan kamar
Pour une nuit
Résidence magnifique, vue imprenable mais on a rencontré plusieurs cafards au 8eme étage.
Menginap 1 malam pada bulan Juli 2022

8/10 Bagus

Traveler terverifikasi

Traveler bisnis, Bepergian bersama keluarga
Disukai: Kenyamanan kamar
Just Short of Excellent
The overall stay was very good. However, we saw two roaches during our stay. We dined out and only had light snacks and drinks in the apartment. We thoroughly cleaned any crumbs from left from snacks and daily disposed of rubbish. So, seeing roaches was a bit surprising, especially on such a high floor.
Menginap 6 malam pada bulan Agustus 2022

8/10 Bagus

Grace

Bepergian bersama keluarga
Perfect Location, apartment requires maintenance
Menginap 2 malam pada bulan Desember 2021

8/10 Bagus

Nicola

Disukai: Kebersihan
Tidak Disukai: Fasilitas
Spacious apartment with lovely view. Comfortable beds and satisfactory furnishings. Not much to do in the immediate area which seems to be in the process of being revitalized. However we had a car so we were able to travel to restaurants etc. The barbecue was old and rusted out and did not work. There was noisy construction going on in the building during the day.
Menginap 3 malam pada bulan Oktober 2021

10/10 Sangat Bagus

Mehnaaz

Menginap 2 malam pada bulan Juni 2021

4/10 Buruk

M S

Bepergian bersama keluarga
Tidak Disukai: Kenyamanan kamar
Menginap 2 malam pada bulan Maret 2021

10/10 Sangat Bagus

Abdur

Bepergian bersama keluarga
Disukai: Kebersihan, kenyamanan kamar
Vote of excellence
Place was exceptionally clean. Situated across the promenade with an awesome view of the ocean
Menginap 1 malam pada bulan Januari 2021

10/10 Sangat Bagus

Javan

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 5 malam pada bulan Februari 2020

10/10 Sangat Bagus

DeLorean, SLC, Ut

Bepergian bersama keluarga
Disukai: Kebersihan, fasilitas
Close to the beach, wished that the ac was cooler... We slept with no blankets on cause we where so hot
Menginap 4 malam pada bulan Februari 2020

4/10 Buruk

Dhavarani

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Pictured are deceiving... not worth the money
The apartment was not clean. The furniture was broken. The shower has mold. The cupboards was broken. There was a bad smell.
Menginap 4 malam pada bulan Januari 2020

6/10 Cukup Baik

Chris

Bepergian bersama keluarga
Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Location not ideal
Comfortable and pleasant apartment, but the surrounding area is not ideal and it was sometimes quite noisy at night.
Menginap 2 malam pada bulan Desember 2019

8/10 Bagus

Siphiwe

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 4 malam pada bulan November 2019

8/10 Bagus

Karl, New York

Bepergian bersama keluarga dan anak
Disukai: Kebersihan
Tidak Disukai: Fasilitas
I liked the proximity to the beach. The apartments were beautiful and there was security around the clock.
Menginap 1 malam pada bulan Desember 2019

4/10 Buruk

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Staf & layanan, fasilitas
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
The level of cleanliness was woeful, the apartment smelt of urine and excrement, the carpets were dirty and sticky, it was a very uncomfortable stay
Menginap 1 malam pada bulan November 2019

2/10 Sangat Buruk

Ben

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 3 malam pada bulan Oktober 2019

6/10 Cukup Baik

Traveler terverifikasi

Bepergian bersama teman
Disukai: Kondisi & fasilitas properti
Tidak Disukai: Staf & layanan, fasilitas
Great views from the balcony. Spacious and clean.check in was awful. Had reminder from Point Waterfront about booking but no mention the the reception had moved to a non descriptive laundry room on ground floor. Arrived in under ground parking to find lift not working. It was suggested we go and eat 1st before going to the room. Drove around for an hour but could not find anything suitable. The surrounding areas did not appear safe at all. Went back to apartment and climbed 10 floors to our apartment. ALL the inventory of cutlery and utensils was wrong and there were no little bits that previous guests leave behind like salt/pepper/sugar etc(as one normally finds in self catering apartments.) The lifts were fixed some 2 hours after our arrival allowing us to bring up our luggage. There was no instructions on how to connect to the apartment’s wi-fi and the safe was locked.we were informed we. Outdoor not use this!!. Eventually got information on how to log onto staff wi-fi. The lifts broke down regularly during our 4 night stay necessitating there long climbs up and down on several occasions. Would not have been suitable for people with mobility problems. The owner of the apartment/management agent need to sort out these problems because in it’s present form I do not feel the flat/organisational set up is suitable for holiday rent.
Menginap 4 malam pada bulan Oktober 2019

10/10 Sangat Bagus

Nomfusi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Perfect location with great seaviews
Menginap 2 malam pada bulan Oktober 2019

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Excellent
Excellent place
Menginap 1 malam pada bulan September 2019

6/10 Cukup Baik

Portia

Disukai: Kebersihan, staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
Improvement needed
overall beautiful place however the construction is not yet completed. We had water running from underneath the sink to the leaving area. Toilet in the bathtub bathroom was been fixed when we arrived however didn't work through out our stay. Patio chairs by the balcony are recommended WIFI veeerrryy slow ended up using my own data. room 412
Menginap 2 malam pada bulan September 2019
Tanggapan dari PWA pada tanggal 3 Okt 2019
Hi Portia Thank you for the visit it was a pleasure having you stay!. Just some feedback for your comments. 1. The promenade will thankfully be finished in the next 3 weeks. it is a massive project for the city so we are all excited to see this world class facility open. 3. Apologies it should not have taken that long for the toilet to be fixed 3. We are working on the balcony chairs 4. We hear you on the slow wifi, thankfully our 10mb fiber line is currently being installed as we speak Thank you again for visiting and providing feedback, wel ook forward to seeing you again in the future!

6/10 Cukup Baik

Gertus

Disukai: Kebersihan
Tidak Disukai: Kenyamanan kamar
Apartment 904
Aparment was nice but was not checked before arrival. Aircon did not work and everyone keeps treating you like an idiot when reporting it saying keep doors and windows closed but if the aircon can only be felt when you have your hand right in front of the vent it is not working. I know how aircons work and that one definitely did not work so stay was very uncomfortable due to the heat. Shower was not checked as I had a shower and half the aparment flooded due to the drain being blocked. Very nice apartment but maintenance needs to be done and everything needs to be checked before a person books in. Also was told there is nobody available for maintenance outside office hours which is unacceptable unless they offer another apartment when one is not what was advertised. Had to also ask for the free wifi password as it was not given and nowhere in the apartment placed for convenience. Had to wait for someone to actually come to the apartment to give me the password which I feel is very unproffessional. Also with the construction there I would have prefered to have been notified of this prior to my arrival.
Menginap 1 malam pada bulan September 2019

6/10 Cukup Baik

Sepeke

Disukai: Kondisi & fasilitas properti
Tidak Disukai: Kebersihan, staf & layanan
Review of my stay at point waterfront hotel
I loved the place but as advertised they said it's a seaview but when I got there they said the apartment I booked doesn't have a seaview. What a disappointment. 2ndly when I entered the apartment it was stuffy I had to ask them to come with air freshener to spray the apartment. 3rdly the following day I went out trying to give the time and comfortability to clean, I came back at 1pm the cleaners only came at 2pm and they didn't even bother to clean the balcony whereas I used the gassbraai. I had to make calls for all of this. It a nice place but they must improve their services on a serious note and their way of advertising
Menginap 2 malam pada bulan Agustus 2019

10/10 Sangat Bagus

Admire

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kenyamanan kamar
I will recommend this place to anyone
Its a very good place, my family loved it. They just have to fix the shower place because the water was flowing out.
Menginap 1 malam pada bulan Agustus 2019

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
A stunning view of the ocean. Unfortunately there was construction going on during the day till 4pm, but it still was a pleasant stay.
Menginap 4 malam pada bulan Agustus 2019

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I love the view and the ventilation, I loved the proximity to the Ushaka marine centre but the cleaners did not always do a good job
Menginap 8 malam pada bulan Agustus 2019

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very new, upscale and clean building. Security is present and reassuring. Short walk to UShaka Marine World, with attractions, shops and restaurants. Will be even better when the area’s expansion gets built out.
Menginap 1 malam pada bulan Agustus 2019

2/10 Sangat Buruk

Traveler terverifikasi

Disukai: Staf & layanan
Tidak Disukai: Kebersihan
Menginap 3 malam pada bulan Juli 2019

8/10 Bagus

Beulah

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 3 malam pada bulan Juni 2019
Tanggapan dari PWA Team pada tanggal 5 Agu 2019
Thank you for the review and for visiting us, it was a pleasure hosting you and we hope to see you all again in the future. Kind Regards PWA

4/10 Buruk

Friedrich

Disukai: Staf & layanan, kenyamanan kamar
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Maintenance needed!!
The place is shoddy, needs maintenance. People were friendly though. Close to uShaka and the beach, would be much better once the construction on the beachfront is done.
Menginap 2 malam pada bulan Juni 2019

8/10 Bagus

Simon

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Februari 2019

10/10 Sangat Bagus

Lu

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Beautiful views from balcony
A beautiful apartment building Magnificent views from balcony and deck area Close proximity to ushaka Wonderful overall experience Good parking and security
Menginap 1 malam pada bulan Februari 2019

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas
The Apartment was amazing with a wonderful view, seeing those large ships leaving was mesmorizing...
Menginap 3 malam pada bulan Januari 2019

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Amazing time was had, everything that was advertised was at the hotel, beautiful views and huge and beautiful spacious hotel
Menginap 1 malam pada bulan Januari 2019

8/10 Bagus

carla

Disukai: Staf & layanan, kenyamanan kamar
Tidak Disukai: Kebersihan
Beachfront stay
Overall good experience... apartment needs a bit more attention and lacked some personal decor..
Menginap 1 malam pada bulan September 2018