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"I would rather avoid Majestic next time and stay a better place."

"On arrival were greeted by a friendly man on reception and check in was smooth. We were in room 105. The room was cleaned to a satisfactory level. A couple of hairs were found on the pillow cases. The bathroom was clean but the quality of the toilet roll was the worst I’ve ever experienced. The only real issue we had with the room was the mattress. It needs throwing away and replacing. There was a huge dip in the middle of the mattress and as a heavily pregnant woman, I couldn’t get comfortable and had an awful nights sleep. Breakfast was a very basic continental breakfast but it served its purpose and filled a hole! I would return here, however I would make sure to inspect the mattress before bedtime in order to be able to speak to reception before it’s too late. And I would take my own toilet roll!"

"The fastest most efficient check in process with a lot of amenities…the Hotel and Diner have clearly been designed with experience in mind"

"Hotel is in an excellent location.It is surrounded by restaurants and cafes and it is within an easy 5 min walk of the hippodrome theatre. A decent size secure carpark is across a small, quiet road from the hotel. The room was large and clean. The breakfast was good- plenty of choice and easy to find a table. Staff were pleasant and helpful. It is a large hotel but only has 2 lifts which state they hold 8 but were full with 5 in. It was a very busy weekend as the Bristol half marathon was on the Sunday but only one of the lifts were working so there were always long waits for the lift. We were on the 3rd floor and due to the hotel’s location could hear music and people until after midnight. The noise wasn’t particularly loud but I could see some guests having an issue with it. "

"This hotel is obviously struggling and standards are slipping and corners being cut which is a shame as the building is a lovely example of victorian gothic."

"We arrived and got put in a small room where the windows wouldn’t open and the camp bed for our daughter was broken, but after a disappointing start we were moved into a much nicer room with the staff being very lovely about it. The rest of the stay was wonderful, it’s a short stroll into Bath Centre, the spa whilst very busy and cramped at times was nicer when it was quieter, the breakfast room was quite special although the fruit selection could have been a bit broader the hot breakfast was delicious. The grounds are peaceful and beautiful, all in all we had a very nice stay and would definitely stay again."

"Room was perfect "

"The room was lovely, really comfortable bed. We used the spa which was nice. The breakfast was delicious, lots to choose from. All of the staff we encountered were very friendly and helpful. We would 100% reccomend a visit to this hotel."

"Clean room. Friendly staff "