East Otto hotel guide. Independent hotel in East Otto, New York

"Clean hotel. Within walking distance of everything. Went for overnight getaway. Go to one of the restaurants / coffee shops for breakfast as opposed to the breakfast at the hotel."

"Yup"

"Food was bad and overcooked Servers on floor scarce "

"Good location but not clean and staff was not helpful."

"Staff was so friendly it felt like visiting home. We’ll definitely be staying again. "

"The room was clean, and the property is beautiful. If you’re not going for skiing, the only great thing about this place is the pool & hot tub. The beds were so uncomfortable. The tv barely worked - the remote was not functional, we couldn’t switch channels easily, and the channel we wanted to watch had a very poor signal. The shower was terrible. The water came out of the head with such force that we couldn’t stand directly under it. The tub drained very slowly. The shower curtain was so thin that there was a ton of water on the floor when we got out. "

"The room was dirty & unkept . The bed sheets in room 5 ( April 9, 2026 ) were NOT replaced prior to our arrival. When my wife & I were about to get in bed for the night we saw that the sheets contained someones grittiness . Who in the hell wants to crawl into that ? My wife was disgusted . It's MY WIFE ! We left around 3:00 am on 04/10/26 . Tried to get a refund but they declined . Chaffee Lodge is a JOKE & so is the long bearded fast talking lobby attendant ( "manager" LoL ) Also when my wife & I returned at 9:45 pm on 04/09/26 after visiting some friends the entire lobby & hallway reeked with the smell of weed . "

"Slopes were abundant. Need to improve the signange bigger and better point of direction. "