Hotel dekat East Park

"Customer service at desk was great."

"good breakfast, good parking, close to things to do"

"Breakfast was exceptional. We couldn’t have been happier during our stay."

"Eggs"

"Very modern and bright. Very clean and quiet"

"Excellent stay. Staff were friendly, great amenities, and hotel was very clean. However, disappointed as housekeeping came once during our four night stay. Taking out trash, replacing towels, and restocking coffee/tea service is of value to me."

"AC OK Staff friendly Parking Very Good "

"The pool was cold and run down and filled with screaming children. There was no towel attendant and the towels were threadbare and itchy and small. Locker room was clean. Stayed in the presidential suite. The furniture was uncomfortable (aside from the bed), the jacuzzi jets didn’t work, nor did the shower head so I had to take a separate shower to wash my hair. Food was mediocre but portions large. Staff were polite but clearly miserable. This hotel used to be so pretty and upscale and now...

"The housekeeping staff was not very friendly. I asked for something to use to wipe down my surfaces in the room because I had handprints in like sticky stuff on them and they will not give me anything. The room was kind of dirty and housekeeping walked right by my room each day I was there. I didn’t even ask me if I needed anything and they have attitudes all over her face so I decided not to engage and ask them for anything else."

"Mold in bathroom, on walls and shower trim. "

"Clean, quiet room, great parking and great location. Would definitely stay there again. "

"Good"

"The room smelled like a smoker lived there. Other guests we saw in parking lot said the same of their room. Beds were not very comfortable. Most outlets didn't work. Felt old and worn and in need of some serious upgrades. The staff were all very nice though. "

"The property is aging, The pool is closed, yet the service makes up for that with ease. Great customer service! "

"I paid for my stay through Expedia and when I checked into the hotel they asked for my credit card for incidentals. When I got my Credit Card statement I saw that the hotel had also charged me for the stay. I called and spoke to a manager to get the double charge removed and he said he would have to call me back. I am still trying to get my refund 2 weeks later!"

"Breakfast was nice with several options. A problem with hot water was resolved.."

"Rooms are incredibly outdated and need to be refreshed. Wall paper peeling, yellowing of the ceiling and walls, and scuffed up furniture. Very overpriced for what we paid. "

"DO NOT STAY HERE!! It was by far, the worst hotel I have ever been to in my life. It was dirty, run down, the tv was broken, the bathroom had a pile of dirt and it had a terrible old mattresses where you could feel the coils. In the morning, I looked under the sheet at the mattress and there were signs of bed bugs, rust colored stains, etc. I really should have checked this upon arrival! Now I am at home and having to mitigate against bed bugs. This hotel should be closed down by the health...