Hotel dekat East Reserve

"Room was clean and tidy but one of the windows had a broken handle so could not secure it. Staff were polite and helpful."

"The service and staff were excellent and we had such a good night sleep ready for the rest of our road trip."

"Kind staff!"

"Great"

"Beds comfortable. Staff obliging and cheerful."

"Clean modern rooms, property very well presented overall. Friendly staff."

"Traveled 6hours and wanted a hot shower and to settle into bed for an early morning Departure. When we turned up, our room hadn't been vacuumed. We were given a room and had to run the shower for 10mins, for it to get warm. THEN we tried to settle in bed but people were being loud/swearing etc outside the room and a child was running up and down outside our door so we had to request a new room. Thankfully, the staff member gave us another room and we were able to settle in but after travelling...

"They charged extra for parking which on booking it says it was free"

"Good location...off street parking with supermarket across road.Our unit was recently redecorated by the look and presented clean and tidy.Room serviced each day as well.Having 2 TVs was an added bonus."

"Helpful friendly staff."

"Clean, friendly, central l9cation, lots of parking, easy check in and check out."

"This is the second time we stayed here. The first time was great. We booked the second time here because it stated it had a spa bath. So we booked a room with a spa bath. When we got there, the spa bath is not working. The manager just said, none of the spa baths are working. Why advertise you have spa baths if they are not working? If I knew that, I would have booked somewhere else. For me this is false advertising. Then there is the beds. Horrible. Is like sleeping in a canoe. Don't get...

"Clean room and very convenient"

"The room we had was beautiful. New, spacious, modern & quiet. Excellent shower and separate WC. Bed extremely comfortable. Only downside was the 9th floor restaurant. Bright lights, noisy, unwelcoming. There was a group of kids yelling & screaming & jumping on lounge furniture. I complained to Maitre d' who said "nothing he could do"! Hopeless! The Novotel restaurant is much better."

"Oh my gosh where do I start. This place was so disgusting that we couldn't even contemplate staying in that filth. The place was an absolute dump. As soon as we parked our vehicle the vibe of that place was already telling me to leave. The area was filthy with rubbish outside the room and surrounding areas. The pics on their website did not reflect the lodge at all. The parking was like a matchbox. After ringing to try to cancel we were offered another room. Giving them the benefit of the doubt...

"The location is very good, and the room is a good size. The beds were a bit small for a taller person. One bedroom backed onto the hallway and had a window looking out to it, which meant that there was a lot of light in the bedroom at night. Most of the room was quite clean, but the shower was very mouldy."

"Thank you for the excellent service. The only disadvantage was the cleanliness outside the rooms in hallway and outsidd"

"Great staff,"

"Einfaches Flughafen Hotel. Allerdings mit sehr kleinen Zimmern."