Search Hotels Near Eastgate Square Mall, Hamilton

"Not bad , hot breakfast included "

"I recently stayed at this hotel and was extremely disappointed with the overall condition and experience. Upon arrival, the room had a noticeable musty odor, which immediately raised concerns about cleanliness and proper maintenance. Unfortunately, those concerns were confirmed as I began to settle in. The towels provided were in unacceptable condition, with visible stains and even strands of hair present, which is far below basic hygiene standards. This made me feel very uncomfortable using any of the linens or amenities provided. Additionally, the overall state of the room did not reflect the level of cleanliness and care that one would reasonably expect when booking a stay. Beyond cleanliness, the environment of the hotel itself contributed to a sense of unease. It appeared that the property may have been housing local residents on a more permanent basis, which created an atmosphere that felt less like a temporary accommodation for guests and more like extended housing. As a result, I did not feel entirely safe or comfortable during my stay. Overall, the combination of poor sanitation, unpleasant room conditions, and an environment that did not feel secure made for a very negative experience. I hope that management takes these concerns seriously and makes the necessary improvements to ensure future guests are provided with a clean, safe, and welcoming environment."

"Excellent, clean "

"From entering the location, staff was personable nice and helpful. Location is perfect. Neighborhood was great was great walking the only thing I w complain about at the end of our day. We had issues with conditioning heat, but overall everything great."

"Room was great!"

"I didn't use bar or laundry service. Rooms were beautiful, spotlessly clean - immaculate! Staff polite and respectful."

"There is no free parking available."

"Convenient to McMaster University. Clean and a good pool. "

"Overall, it was a decent stay for a short weekend. However, I did find two beetles in the room. The staff was friendly, but housekeeping requests were not handled as promptly as expected. Being on the first floor wasn’t ideal—the noise level was noticeable, and I was woken up a few times by doors slamming and other disturbances."